I normally have a good experience here but I was disappointed with my drink today, I ordered a venti latte and it seems like half of the cup was filled with whipped cream. Once my drink was delivered, I noticed my cup was about half empty. I paid for coffee.. not whipped cream.
Atmosphere: 3
Food: 3
Service: 3
Johnson
Every time I come into this location, they always make me feel out of place. I ask for my order a specific way, and they still eff it up. I'm respectful but the "ladies" here are unbearable
Atmosphere: 1
Food: 1
Service: 1
Shelby G
This location is horrible. They make everyone feel like they’re a burden and annoyed by your order. I hate coming to this location so won’t be back.
Atmosphere: 1
Food: 5
Service: 1
onthespot cleaning
I went to get Hot chocolate left and tried it and I got a completely different drink. I drove all the way back and asked if they could please fix my drink. They admitted they knew I left with the wrong one and mentioned they had mine at the counter.. I drive to the window and gave me the cold one…I had to ask to get a actual Hot chocolate to be Hot she than takes it back does I don’t know what to the hot chocolate to make it hot and it tastes watered down… this location simply makes to many mistakes.
Atmosphere: 1
Food: 1
Service: 1
Angel Turner
I absolutely hate this location. Unfortunately it's the only one I pass at the moment to go to work. I come in between 5:30 am to 5:50 am almost every morning during the week and not once have I felt welcomed. This morning topped it for me and I will now being going to Dunkin as much as I hate Dunkin coffee. I placed my order online 10 mins before I arrived, when I arrived I accidentally grabbed the wrong cup that said Angela and asked if the cold foam and vanilla bean powder was in it because they've missed it before however I realized my mistake and apologized. No response was received. I put the cup back and the heavy set Hispanic lady was laughing and talking with her co worker while looking at me, she then fixed someone else's drink that had just walked in and called her name and told her to have a great day. When mine was done I told her thank you and she didn't say anything and just walked away. Terrible service for high dollar coffee. I won't be back at this location. If you don't like your job work somewhere else.
Atmosphere: 1
Food: 1
Service: 1
Asfia Mohammed
I wish they would not as much icebwjen I request light ice.
We accidentally ordered our usual 2 drinks from a different Starbucks. We are traveling and do not know the area. The Starbucks here in Gainesville, GA remade our drinks for us, no questions asked! The staff was awesome, and the drinks were warm and tasty! Thank you Starbucks Gainesville!
Atmosphere: 5
Food: 5
Service: 5
Tamara townsend
Went into the Dawsonville location they helped me quickly efficiently love it, the worker made my drink and when she called my name she called it wrong I asked are u saying my name and I said my name she just shrugged as if oh well I said it wrong so what, I corrected her and left, but this is a prime example on why I try to stick too Thompson bridge loc they know me by name and what I order tighten up Starbucks
It' really is a good place to just chill out for a while and maybe charge your phone. But if you're hanging out inside then at least try to look presentable and not like one of the large homeless population in the area. So probably not a good idea to wait inside unless you've ordered something or else you might get some looks from employees. But can't really blame them, since I'm sure they are just trying to keep any "undesirable" types out as much as possible. But, if you also paid about $3.50 for a very SMALL iced tea like me then I would think that should at least be good for one free visit/stay there without having to order, but just my opinion. And you can even get a gallon jug at Walmart for less than that?!?
Atmosphere: 4
Food: 3
Service: 5
Jesus Alvarado-Berrios
I ordered a Venti Honey Citrus Mint Tea, It tasted amazing. I had no problem with my order what so over, The service could’ve been more improved. More interaction with the customer, Kept checking apple watch a lot and checking phone once.
Atmosphere: 3
Food: 4
Service: 3
Zlatusha “Zlatusha TV” TV
This place is super easy and convenient to hit on my way to shopping
Atmosphere: 5
Food: 5
Service: 5
Andrea Berry
I always love Starbucks, and the girl behind the counter said my name right. That always makes me smile. Everyone pronounces it Aun-drea, instead of Ann-drea. I don't care how much your coffee costs, because it tastes better than anything else!!
Atmosphere: 5
Food: 5
Service: 5
Michele Henry
I wish I knew the name of the barista that helped me this morning, but unfortunately my brain was going a million different directions. I stopped in to pick up a drink for my daughter-in-law and received a very unexpected surprise. I won't go into details because I wouldn't want anyone to take advantage, but suffice it to say, I was very moved and very appreciative of the gesture. I don't get out to Gainesville very often, but when I do in the future, I'll stop in for a coffee just to show my thanks. Kindness really is magic! Thank you!
Outside tables are filthy.
Coffee was okay but they are not very friendly
Atmosphere: 2
Food: 3
Service: 3
I normally have a good experience here but I was disappointed with my drink today, I ordered a venti latte and it seems like half of the cup was filled with whipped cream. Once my drink was delivered, I noticed my cup was about half empty. I paid for coffee.. not whipped cream.
Atmosphere: 3
Food: 3
Service: 3
Every time I come into this location, they always make me feel out of place. I ask for my order a specific way, and they still eff it up. I'm respectful but the "ladies" here are unbearable
Atmosphere: 1
Food: 1
Service: 1
This location is horrible. They make everyone feel like they’re a burden and annoyed by your order. I hate coming to this location so won’t be back.
Atmosphere: 1
Food: 5
Service: 1
I went to get Hot chocolate left and tried it and I got a completely different drink. I drove all the way back and asked if they could please fix my drink. They admitted they knew I left with the wrong one and mentioned they had mine at the counter.. I drive to the window and gave me the cold one…I had to ask to get a actual Hot chocolate to be Hot she than takes it back does I don’t know what to the hot chocolate to make it hot and it tastes watered down… this location simply makes to many mistakes.
Atmosphere: 1
Food: 1
Service: 1
I absolutely hate this location. Unfortunately it's the only one I pass at the moment to go to work. I come in between 5:30 am to 5:50 am almost every morning during the week and not once have I felt welcomed. This morning topped it for me and I will now being going to Dunkin as much as I hate Dunkin coffee. I placed my order online 10 mins before I arrived, when I arrived I accidentally grabbed the wrong cup that said Angela and asked if the cold foam and vanilla bean powder was in it because they've missed it before however I realized my mistake and apologized. No response was received. I put the cup back and the heavy set Hispanic lady was laughing and talking with her co worker while looking at me, she then fixed someone else's drink that had just walked in and called her name and told her to have a great day. When mine was done I told her thank you and she didn't say anything and just walked away. Terrible service for high dollar coffee. I won't be back at this location. If you don't like your job work somewhere else.
Atmosphere: 1
Food: 1
Service: 1
I wish they would not as much icebwjen I request light ice.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Nondairy Salted Caramel Cookie Matcha
We accidentally ordered our usual 2 drinks from a different Starbucks. We are traveling and do not know the area. The Starbucks here in Gainesville, GA remade our drinks for us, no questions asked! The staff was awesome, and the drinks were warm and tasty! Thank you Starbucks Gainesville!
Atmosphere: 5
Food: 5
Service: 5
Went into the Dawsonville location they helped me quickly efficiently love it, the worker made my drink and when she called my name she called it wrong I asked are u saying my name and I said my name she just shrugged as if oh well I said it wrong so what, I corrected her and left, but this is a prime example on why I try to stick too Thompson bridge loc they know me by name and what I order tighten up Starbucks
Service: 1
Restaurantji Recommends
It' really is a good place to just chill out for a while and maybe charge your phone. But if you're hanging out inside then at least try to look presentable and not like one of the large homeless population in the area. So probably not a good idea to wait inside unless you've ordered something or else you might get some looks from employees. But can't really blame them, since I'm sure they are just trying to keep any "undesirable" types out as much as possible. But, if you also paid about $3.50 for a very SMALL iced tea like me then I would think that should at least be good for one free visit/stay there without having to order, but just my opinion.
And you can even get a gallon jug at Walmart for less than that?!?
Atmosphere: 4
Food: 3
Service: 5
I ordered a Venti Honey Citrus Mint Tea, It tasted amazing. I had no problem with my order what so over, The service could’ve been more improved. More interaction with the customer, Kept checking apple watch a lot and checking phone once.
Atmosphere: 3
Food: 4
Service: 3
This place is super easy and convenient to hit on my way to shopping
Atmosphere: 5
Food: 5
Service: 5
I always love Starbucks, and the girl behind the counter said my name right. That always makes me smile. Everyone pronounces it Aun-drea, instead of Ann-drea. I don't care how much your coffee costs, because it tastes better than anything else!!
Atmosphere: 5
Food: 5
Service: 5
I wish I knew the name of the barista that helped me this morning, but unfortunately my brain was going a million different directions. I stopped in to pick up a drink for my daughter-in-law and received a very unexpected surprise. I won't go into details because I wouldn't want anyone to take advantage, but suffice it to say, I was very moved and very appreciative of the gesture. I don't get out to Gainesville very often, but when I do in the future, I'll stop in for a coffee just to show my thanks. Kindness really is magic! Thank you!
Atmosphere: 5
Food: 5
Service: 5
Loading...