Sign says they close at 10pm. I got there at 9:20. Doors locked employee inside acting like I’m not standing there. “OPEN” sign is shining BRIGHT! If you close at 9:30, why is the open sign on and signage saying they close at 10pm. It’s a regular occurrence.
Susy Gomez
The manager there treats people horribly. I placed an online order and she said it wasn't in her system. I showed her my order number and she started speaking rudely to me. I told her to refund my money then, and she rudely replied that I had to call customer service to get my money back. Also while I was i waiting for my order, the man who was cooking grabbed a cell phone and then continued preparing the food with the same gloves he used to grab the phone.🤢
Atmosphere: 1
Food: 1
Service: 1
ashley reyes
I would give zero if it was possible!
I placed an online order at 9:17 PM, and the website clearly stated they stop taking online orders at 9:30 PM. I arrived at 9:20 PM to wait and pick up my order and not only was the open sign turned off, but the doors were locked. The employees inside saw me, made eye contact, and literally tried to pretend I wasn’t there. When I finally got one of them to acknowledge me, they yelled from behind the counter, “We’re closed!” while I was still outside with no explanation, no professionalism, and no effort to communicate whether I would be refunded. Meanwhile, the posted hours on the door clearly say they close at 10 PM. I even took a picture, because the lack of honesty and customer service was ridiculous. Another customer drove up right after me, also trying to place an order, because the online hours showed they were still open. She got the same rude treatment except they went and hid where we couldn’t see them anymore and they couldn’t see us! What really frustrates me is that I’ve ordered from this location before, and when they were out of a protein, they actually called immediately to offer a substitute or refund. So clearly, they know how to handle things the right way — they just chose not to tonight. This situation was handled extremely poorly. Locking the doors early, ignoring customers, and yelling across the store is unprofessional and unacceptable. If the staff can’t handle closing procedures while still honoring posted business hours, then this location needs new management or training.
Service: 1
Charli3 P3pp3r
Don't go to this location made first sandwich didn't even ask if I wanted another just started helping next person didn't ask if I wanted chips or drink or anything and couldn't even cut the sandwich all the way through.... Very disappointed
Atmosphere: 1
Food: 1
Service: 1
Cateesha Wilkins
Highly unprofessional
Service: 1
Hasan Kearse
Upon arrival I wanted to purchase a footlong tuna sandwich. I asked for any deals. Latisha was very helpful and helped me download the subway app to get a second footlong one dollar deal. Also the manager Seidina was helpful as well. The store was clean. I was satisfied by the service! The store #62383-0. 1470 Browns Bridge Rd.😁
Atmosphere: 5
Food: 5
Service: 5
Olivia C.
Fountain machine broken, only has jalapeño chips, and all I wanted was a steak Philly and they are out of steak. The guy working also has his AirPods too loud.
Atmosphere: 2
Food: 1
Service: 1
Caitlin Gulisano
Worst customer service ever so disrespectful never in my life I will go there again
Jean Blocker
Food is always good but y'all always only have 1 person working and we have to wait FOREVER in line.
Atmosphere: 1
Food: 5
Service: 1
Udyesh Patel
They don't have egg or veggi patty. Being a non meat eater all you can get is veggies with bread and sauces.
I ordered online for the veggie delight I added an extra toppings to it I went in to pick up my food but she had forgot to add avocados so I went back in with my sandwich and I showed it to her she was nice about it and everything she even fixed it for me the sandwich looked great I love the fact that she changed her gloves every time that she was fixing the food.
Atmosphere: 4
Food: 4
Service: 4
Julie Brock
I was just leaving a great review for the 1470 Browns Bridge Rd. Subway. Every time I go there, they are super friendly great Customer Service the vegetables are always available and always very very fresh. The store is in perfect shape completely clean from the ceiling down to the floor. One person I wanna mention is Tamiko Jackson, she is the manager at 1470 Brown’s Bridge Road. She is a great person and very always friendly and with a super smile she does a great great job. Thank you Julie Brock.
Atmosphere: 5
Food: 5
Service: 5
John Mitchell
Worst experience ever. Person was rude and short tempered. I felt unwelcome. The bed was tough and like rubber, definitely not fresh. Sandwich tasted off like something was spoiled on it. I couldn't eat it and wasted $10. Make sure your health insurance in paid before you eat here.
Atmosphere: 1
Food: 1
Service: 1
Donovan Daniel
Completely messed up online order for the second time. Do not recommend. Would drive further if it meant better service than here. Staff is just uncaring in general
Atmosphere: 1
Food: 1
Service: 1
Sachin Chaudhary
People work in evening time they’re lazy people they take forever to take care customer I see people leaving the store without bcoz they just go here and there wasting time I do not recommend this subway
Sign says they close at 10pm. I got there at 9:20. Doors locked employee inside acting like I’m not standing there. “OPEN” sign is shining BRIGHT! If you close at 9:30, why is the open sign on and signage saying they close at 10pm. It’s a regular occurrence.
The manager there treats people horribly. I placed an online order and she said it wasn't in her system. I showed her my order number and she started speaking rudely to me. I told her to refund my money then, and she rudely replied that I had to call customer service to get my money back. Also while I was i waiting for my order, the man who was cooking grabbed a cell phone and then continued preparing the food with the same gloves he used to grab the phone.🤢
Atmosphere: 1
Food: 1
Service: 1
I would give zero if it was possible!
I placed an online order at 9:17 PM, and the website clearly stated they stop taking online orders at 9:30 PM. I arrived at 9:20 PM to wait and pick up my order and not only was the open sign turned off, but the doors were locked. The employees inside saw me, made eye contact, and literally tried to pretend I wasn’t there. When I finally got one of them to acknowledge me, they yelled from behind the counter, “We’re closed!” while I was still outside with no explanation, no professionalism, and no effort to communicate whether I would be refunded. Meanwhile, the posted hours on the door clearly say they close at 10 PM. I even took a picture, because the lack of honesty and customer service was ridiculous. Another customer drove up right after me, also trying to place an order, because the online hours showed they were still open. She got the same rude treatment except they went and hid where we couldn’t see them anymore and they couldn’t see us! What really frustrates me is that I’ve ordered from this location before, and when they were out of a protein, they actually called immediately to offer a substitute or refund. So clearly, they know how to handle things the right way — they just chose not to tonight.
This situation was handled extremely poorly. Locking the doors early, ignoring customers, and yelling across the store is unprofessional and unacceptable. If the staff can’t handle closing procedures while still honoring posted business hours, then this location needs new management or training.
Service: 1
Don't go to this location made first sandwich didn't even ask if I wanted another just started helping next person didn't ask if I wanted chips or drink or anything and couldn't even cut the sandwich all the way through.... Very disappointed
Atmosphere: 1
Food: 1
Service: 1
Highly unprofessional
Service: 1
Upon arrival I wanted to purchase a footlong tuna sandwich. I asked for any deals. Latisha was very helpful and helped me download the subway app to get a second footlong one dollar deal. Also the manager Seidina was helpful as well. The store was clean. I was satisfied by the service! The store #62383-0. 1470 Browns Bridge Rd.😁
Atmosphere: 5
Food: 5
Service: 5
Fountain machine broken, only has jalapeño chips, and all I wanted was a steak Philly and they are out of steak. The guy working also has his AirPods too loud.
Atmosphere: 2
Food: 1
Service: 1
Worst customer service ever so disrespectful never in my life I will go there again
Food is always good but y'all always only have 1 person working and we have to wait FOREVER in line.
Atmosphere: 1
Food: 5
Service: 1
They don't have egg or veggi patty. Being a non meat eater all you can get is veggies with bread and sauces.
Atmosphere: 2
Food: 2
Service: 2
Restaurantji Recommends
I ordered online for the veggie delight I added an extra toppings to it I went in to pick up my food but she had forgot to add avocados so I went back in with my sandwich and I showed it to her she was nice about it and everything she even fixed it for me the sandwich looked great I love the fact that she changed her gloves every time that she was fixing the food.
Atmosphere: 4
Food: 4
Service: 4
I was just leaving a great review for the 1470 Browns Bridge Rd. Subway. Every time I go there, they are super friendly great Customer Service the vegetables are always available and always very very fresh. The store is in perfect shape completely clean from the ceiling down to the floor. One person I wanna mention is Tamiko Jackson, she is the manager at 1470 Brown’s Bridge Road. She is a great person and very always friendly and with a super smile she does a great great job. Thank you Julie Brock.
Atmosphere: 5
Food: 5
Service: 5
Worst experience ever. Person was rude and short tempered. I felt unwelcome. The bed was tough and like rubber, definitely not fresh. Sandwich tasted off like something was spoiled on it. I couldn't eat it and wasted $10. Make sure your health insurance in paid before you eat here.
Atmosphere: 1
Food: 1
Service: 1
Completely messed up online order for the second time. Do not recommend. Would drive further if it meant better service than here. Staff is just uncaring in general
Atmosphere: 1
Food: 1
Service: 1
People work in evening time they’re lazy people they take forever to take care customer I see people leaving the store without bcoz they just go here and there wasting time I do not recommend this subway
Atmosphere: 1
Food: 1
Service: 1
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