Probably one of the worst experiences at a subway I’ve been going here for years but today may change that if they don’t get some people in there who know how to wrap some bread I mean I had to tell the guy 4 times how to put lettuce on some bread maybe 5 strips of lettuce on a footlong if y’all are gonna charge $10 for a sandwich at least make it worth buying
Atmosphere: 1
Food: 1
Service: 1
Jimmy Earley
I love this place and the people who work here, that being said i found out today that they REMOVED tip option for card purchases, how dare the upper management allow this while working a more than likely minimum wage job. Maybe if the people above the manager made minimum wage maybe they would understand how crucial that part was for the workers.
Atmosphere: 1
Food: 5
Service: 5
Christopher furrow
Was the best subway I've been to in awhile!!!! Great sandwich and employees were right on the money!
Atmosphere: 5
Food: 5
Service: 5
Todd Taylor
Nice to see a clean, well-run Subway where the sandwiches are fresh, perfectly prepped, and delicious. Friendly employees made it notable, especially Brie, Ethan, and manager Melissa. Great job, all around -- we'll definitely be back!
Atmosphere: 5
Food: 5
Service: 5
Johnny Beatenbough
NEVER ORDER FROM THE SUBWAY ON MOUNT VERNON ROAD IN GAINESVILLE!!! THEY STEAL YOUR MONEY!!! I ordered two subs from the 3623 Mount Vernon Rd Gainesville, Georgia Subway on the Subway App for delivery. The order was never delivered but said it was. I called the store. The manager at the subway restaurant yelled at me when I explained that I never got my order then said that it wasn't his problem and next time I should pick up my order instead of being so lazy & hung up on me.
Nicole Beatenbough
NEVER ORDER FROM THE SUBWAY ON MOUNT VERNON ROAD IN GAINESVILLE!!! THEY STEAL YOUR MONEY!!! I ordered two subs from the 3623 Mount Vernon Rd Gainesville, Georgia Subway on the Subway App for delivery. The estimated time of arrival was 20 minutes, an hour and 15 minutes later my food still hadn't arrived but when I looked at the app it said it was delivered. I called the Dasher who did not speak any English so then I called the store. The manager at the subway restaurant told me that I needed to take the matter up with doordash Even after I explained that I don't have a doordash account. He then told me that that wasn't his problem and next time I should pick up my order instead. Then he hung up on me.
Melissa “Lyssa” Ayers
Hey y'all I'm Melissa, the new General Manager of Subway at the Mt Vernon Rd location in Gainesville GA. I've read some of the reviews for the past few months & I hope that y'all will give us another chance to provide you with great customer service & fresh food by some of our great sandwich artists. Hopefully this crew can win y'all over again & you will leave happy & satisfied with our Subway fam. Can't wait to see y'all!
Bryan Clark
Every single time I’m in this location they’re out of something or can’t do something etc.
If it wasn’t close to my house I’d avoid at all Cost possible. Actually insane.
Chris Manzo
Out of many items. Horribly slow and understaffed.
This place is awful always out of everything went today stood in line behind two other people one guy finally just left one person working there and she was on the phone for at least 15 minutes unconcerned there were customers gave up and walkout this place is absolutely a joke
Felecia Floyd
These people do not care what they put on your sandwich or through in your bag or fill your cup up with. Don’t ever go here or get Uber from here, the truly aim to please no one!!!
Dick Chappy
Good sub
Bob Mandooo
Easily the cleanest Subway I have ever stepped foot in. The short little blonde girl provided incredible customer service, while also making a beautiful sandwich. This location is lucky to have her and should make sure she’s paid accordingly to keep her. The only complaint I have is that there seems to only ever be 1 person working in the store. It seems like a lot of work for a single person to handle.
Tiffany Budert-Waltz
I had an excellent sandwich made here. The sandwich was made with care. This was critical for me as I was in this area due to displacement during a hurricane evacuation order in Miami, FL. I am so grateful for this restaurant for providing me with sustainable nutrition.
One the best subways
Atmosphere: 5
Food: 5
Service: 5
Probably one of the worst experiences at a subway I’ve been going here for years but today may change that if they don’t get some people in there who know how to wrap some bread I mean I had to tell the guy 4 times how to put lettuce on some bread maybe 5 strips of lettuce on a footlong if y’all are gonna charge $10 for a sandwich at least make it worth buying
Atmosphere: 1
Food: 1
Service: 1
I love this place and the people who work here, that being said i found out today that they REMOVED tip option for card purchases, how dare the upper management allow this while working a more than likely minimum wage job. Maybe if the people above the manager made minimum wage maybe they would understand how crucial that part was for the workers.
Atmosphere: 1
Food: 5
Service: 5
Was the best subway I've been to in awhile!!!! Great sandwich and employees were right on the money!
Atmosphere: 5
Food: 5
Service: 5
Nice to see a clean, well-run Subway where the sandwiches are fresh, perfectly prepped, and delicious. Friendly employees made it notable, especially Brie, Ethan, and manager Melissa. Great job, all around -- we'll definitely be back!
Atmosphere: 5
Food: 5
Service: 5
NEVER ORDER FROM THE SUBWAY ON MOUNT VERNON ROAD IN GAINESVILLE!!! THEY STEAL YOUR MONEY!!! I ordered two subs from the 3623 Mount Vernon Rd Gainesville, Georgia Subway on the Subway App for delivery. The order was never delivered but said it was. I called the store. The manager at the subway restaurant yelled at me when I explained that I never got my order then said that it wasn't his problem and next time I should pick up my order instead of being so lazy & hung up on me.
NEVER ORDER FROM THE SUBWAY ON MOUNT VERNON ROAD IN GAINESVILLE!!! THEY STEAL YOUR MONEY!!! I ordered two subs from the 3623 Mount Vernon Rd Gainesville, Georgia Subway on the Subway App for delivery. The estimated time of arrival was 20 minutes, an hour and 15 minutes later my food still hadn't arrived but when I looked at the app it said it was delivered. I called the Dasher who did not speak any English so then I called the store. The manager at the subway restaurant told me that I needed to take the matter up with doordash Even after I explained that I don't have a doordash account. He then told me that that wasn't his problem and next time I should pick up my order instead. Then he hung up on me.
Hey y'all I'm Melissa, the new General Manager of Subway at the Mt Vernon Rd location in Gainesville GA. I've read some of the reviews for the past few months & I hope that y'all will give us another chance to provide you with great customer service & fresh food by some of our great sandwich artists. Hopefully this crew can win y'all over again & you will leave happy & satisfied with our Subway fam. Can't wait to see y'all!
Every single time I’m in this location they’re out of something or can’t do something etc.
If it wasn’t close to my house I’d avoid at all
Cost possible. Actually insane.
Out of many items. Horribly slow and understaffed.
Restaurantji Recommends
This place is awful always out of everything went today stood in line behind two other people one guy finally just left one person working there and she was on the phone for at least 15 minutes unconcerned there were customers gave up and walkout this place is absolutely a joke
These people do not care what they put on your sandwich or through in your bag or fill your cup up with. Don’t ever go here or get Uber from here, the truly aim to please no one!!!
Good sub
Easily the cleanest Subway I have ever stepped foot in. The short little blonde girl provided incredible customer service, while also making a beautiful sandwich. This location is lucky to have her and should make sure she’s paid accordingly to keep her. The only complaint I have is that there seems to only ever be 1 person working in the store. It seems like a lot of work for a single person to handle.
I had an excellent sandwich made here. The sandwich was made with care. This was critical for me as I was in this area due to displacement during a hurricane evacuation order in Miami, FL. I am so grateful for this restaurant for providing me with sustainable nutrition.
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