Currently writing this while sitting in the drive thru waiting for my order. Already been waiting 20 minutes after ordering. AI is taking orders and they still can’t find a way to get food out in a reasonable amount of time.
Atmosphere: 1
Food: 3
Service: 1
Sean Bigelow
Food was undercooked, still cold.
Staff was SUPER friendly and it was VERY clean inside.
Atmosphere: 5
Food: 2
Service: 5
Daniel Barrett
I would prefer to place an order with an actual person but the food was good at least
Atmosphere: 3
Food: 2
Service: 3
Kayleigh McDonald
Do not go to this taco bell I waited an hour in line before I just decided to leave . Other cars in line also left before getting their food. I could have ate at a sit down restaurant and got got my food fast than this . If this is an understaffed issue just close the damn place while there is no workers. this is pathetic . honestly i’m done with taco bell for good after this.
Kevin Bryant
They have this stupid automated thing that takes orders. I ordered 2 meals for me and my daughter. Get to the window, some crazy lady in the back screams “they only ordered one, it’s too late now” literally wouldn’t take my order. I drove off. Never again. Worst experience at a Taco Bell ever, and that’s saying something.
Service: 1
Austin Gilleland
I come thru drive thru at 3:20 am knowing they close at 4:00 am. They don’t say nothing in drive thru intercom I drive to side of building and they come to window saying they have no food. What kind of fast food don’t have food 40 min b4 they close? Why even stay open till 4:00 am? They should be ashamed! No business for them I take my orders elsewhere! This should be addressed immediately! I just go to cookout! They should be terminated immediately! This is sad what has Gainesville turned into lazy workers now we have no tacos in Gainesville!
Atmosphere: 1
Food: 1
Service: 1
Susan Cross
They are always friendly and helpful +doordash orders
Atmosphere: 5
Food: 5
Service: 5
Dan Hopkins
waste of time. nobody working the drive thru. worker outside on her phone
Atmosphere: 1
Food: 1
Service: 1
Kayla Vickery
We went the other night around 2am. Drive thru says it closes at 4. There were two cars in front of us and it wasn't a terribly long wait to get to the window. Asked for no lettuce on the hard shell tacos, cheese only. Guy at the window even confirmed it once we got to the window. Cheese only. Got our food and they walked off without our drinks. We waited for 5-8 minutes for someone to come back to the window just to make our drinks. And they knew why we were waiting because he didn't even say anything about it, just made the drinks and then handed them to us, not asking if there was anything wrong with the order. Then walked off again. $30 for the hard shell taco to be wasted because it had lettuce on it. Then, the drinks were nothing but syrup. Such a shame the people working there don't care about anything it seems.
Atmosphere: 1
Food: 1
Service: 1
Maria Mendoza
I went took me almost one hour in the drive thru and never got my food the people that work there not fast enough about 5 cars drove off without food it was too long of a wait!!! I was very disappointed
Just brought home my food. The shells where hard to eat i payed for extra steak and only got 4 little squares. No meat on the crunch wraps and we got 4 of them and no tomatoes. We waited 20 mins in line. I will never eat there again. And I love taco bell but not this one.
Atmosphere: 1
Food: 1
Service: 1
Brett Gussoff
Waited in line in the drive thru for 26 minutes.
Update as of 08/29/2025 at 9pm. Service was great. I never leave a tip at a fast food place but the young man who took my order was very professional and knew what he was doing.
Atmosphere: 5
Food: 5
Service: 5
Nash T
“Closes at 4am” says the website we get there at the drive thru at 11 pm and the worker says “we can’t take no more orders. I was hungry after not eating all day and wanted some taco bell but hey guess they don’t want my money.
Currently writing this while sitting in the drive thru waiting for my order. Already been waiting 20 minutes after ordering. AI is taking orders and they still can’t find a way to get food out in a reasonable amount of time.
Atmosphere: 1
Food: 3
Service: 1
Food was undercooked, still cold.
Staff was SUPER friendly and it was VERY clean inside.
Atmosphere: 5
Food: 2
Service: 5
I would prefer to place an order with an actual person but the food was good at least
Atmosphere: 3
Food: 2
Service: 3
Do not go to this taco bell I waited an hour in line before I just decided to leave . Other cars in line also left before getting their food. I could have ate at a sit down restaurant and got got my food fast than this . If this is an understaffed issue just close the damn place while there is no workers. this is pathetic . honestly i’m done with taco bell for good after this.
They have this stupid automated thing that takes orders. I ordered 2 meals for me and my daughter. Get to the window, some crazy lady in the back screams “they only ordered one, it’s too late now” literally wouldn’t take my order. I drove off. Never again. Worst experience at a Taco Bell ever, and that’s saying something.
Service: 1
I come thru drive thru at 3:20 am knowing they close at 4:00 am. They don’t say nothing in drive thru intercom I drive to side of building and they come to window saying they have no food. What kind of fast food don’t have food 40 min b4 they close? Why even stay open till 4:00 am? They should be ashamed! No business for them I take my orders elsewhere! This should be addressed immediately! I just go to cookout! They should be terminated immediately! This is sad what has Gainesville turned into lazy workers now we have no tacos in Gainesville!
Atmosphere: 1
Food: 1
Service: 1
They are always friendly and helpful +doordash orders
Atmosphere: 5
Food: 5
Service: 5
waste of time. nobody working the drive thru. worker outside on her phone
Atmosphere: 1
Food: 1
Service: 1
We went the other night around 2am. Drive thru says it closes at 4. There were two cars in front of us and it wasn't a terribly long wait to get to the window. Asked for no lettuce on the hard shell tacos, cheese only. Guy at the window even confirmed it once we got to the window. Cheese only. Got our food and they walked off without our drinks. We waited for 5-8 minutes for someone to come back to the window just to make our drinks. And they knew why we were waiting because he didn't even say anything about it, just made the drinks and then handed them to us, not asking if there was anything wrong with the order. Then walked off again. $30 for the hard shell taco to be wasted because it had lettuce on it. Then, the drinks were nothing but syrup. Such a shame the people working there don't care about anything it seems.
Atmosphere: 1
Food: 1
Service: 1
I went took me almost one hour in the drive thru and never got my food the people that work there not fast enough about 5 cars drove off without food it was too long of a wait!!! I was very disappointed
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Great service and food
Atmosphere: 5
Food: 5
Service: 5
Just brought home my food. The shells where hard to eat i payed for extra steak and only got 4 little squares. No meat on the crunch wraps and we got 4 of them and no tomatoes. We waited 20 mins in line. I will never eat there again. And I love taco bell but not this one.
Atmosphere: 1
Food: 1
Service: 1
Waited in line in the drive thru for 26 minutes.
Update as of 08/29/2025 at 9pm. Service was great. I never leave a tip at a fast food place but the young man who took my order was very professional and knew what he was doing.
Atmosphere: 5
Food: 5
Service: 5
“Closes at 4am” says the website we get there at the drive thru at 11 pm and the worker says “we can’t take no more orders. I was hungry after not eating all day and wanted some taco bell but hey guess they don’t want my money.
Used the drive through it was fine
Atmosphere: 5
Food: 5
Service: 5
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