they made me use keyoss. not good service . unlike chick felea
Atmosphere: 1
Food: 1
Service: 1
Colleen Supron
Best food and very clean.
Atmosphere: 5
Food: 5
Service: 5
Ashley Russell
I think this is the best Taco Bell in Gainesville. My order is always right, they are friendly, and they have a consistently good health score.
Atmosphere: 5
Food: 5
Service: 5
Grayson Ball
slowest service ever always
Atmosphere: 1
Food: 3
Service: 1
Daisy Wright
Always super quick in the drive thru in the mornings when I get my once weekly breakfast burrito (I suggest the fiesta potato cheesy toasted breakfast burrito cause it's $2 and filling). Also special thank you to Audrea W who is always super kind.
Atmosphere: 5
Food: 5
Service: 5
Wesley Hanson
35 min to get to order. Then have to use a robot to order. Another 20 min to get to the window. Then ask what my order was and still doesnt give me all my food. What a surprise
Atmosphere: 1
Food: 1
Service: 1
Nathan Martin
Don't bother service is awful go any where else 10 mins no one here then staff gets mad when ask for your money back cause your food is sitting getting cold. just go somewhere else
Atmosphere: 1
Service: 1
Jessica Roberts
If I could leave 0 stars i would! Literally the worst taco bell ive ever been to. The drive thru has an AI robot taking your order. Always messes up. Then if you get a human on the intercom, there Literally 10x worse and can see why they are using an robot. Wait time is so long, just for your food to be either wrong or poorly thrown together. Then when you try to have the issue corrected, staff is extremely disrespectful and unhelpful. There obviously is a lack of management. Definitely will be contacting corporate.
Atmosphere: 1
Food: 1
Service: 1
Julie Turner
Manager was very rude and unprofessional. Got mad at me because the AI drive thru messed my order up.
⬆️
Service: 1
Eddie Martinez
The credit for the outstanding customer service is for both the management and the staff. This location is by far the best compared to the other 2 locations in Gainesville, GA. I say this because the food is great, no skinny tacos here. The burritos actually look like burritos. And the best thing is their fountain drink machines actually hace carbonation.😇
My cinnamon twists are just twists people were nice though! And rest of food good!!
Atmosphere: 5
Food: 3
Service: 5
Crystal Fever
Staff only wants to argue with you, would not even give us a managers number or anything, spent $50 and they refuse to put the toppings, sauce on the items we paid for . Save yourself time, peace, and money go elsewhere. We even asked if they could just give us the toppings in a cup we would add them and the employees became hostile They dont even deserve 1 star . Check Google reviews others have had similar issues
Atmosphere: 1
Food: 1
Service: 1
Cody Harper
So I'm trying to order food and I would just like to point out how crappy Taco Bell is the fact that if you take off sauces or condiments from your food items that it typically comes with they do not reduce the cost of your food, yet when you try to add one different type of sauce because I don't like sour cream and would prefer avocado ranch they charge 50% per item making your food more expensive yet I actually took off sour cream and tomatoes and got no reduction in my price. Pointed this out to the lady, she said that I'm stealing her sauce if she gives it away from free yet I didn't see a return when I took items off of the burrito I was ordering. I think Taco Bell is just a horrible company for not seeing that its price gouging its customers. It's constantly lowering the quality of its food but raising the price. You take the sour cream off your burrito, your burrito is the same price, but if you add avocado ranch plus $0.50
Dana Smith
The app sent our order here by mistake. We hit cancel immediately but it wouldn’t cancel. After 10 minutes of trying to reach this restaurant by phone we gave up because they obviously left the phone off the hook. No one was upfront when we walked in. We ate our cold food sitting at the front. No one came to the front the entire time we ate. Thankfully, we paid with our American Express…
Atmosphere: 1
Food: 2
Service: 1
Ava Shanahan
Wish I was able to leave zero stars. Only go here unless you want them to mess up everything in your order!!
they made me use keyoss. not good service . unlike chick felea
Atmosphere: 1
Food: 1
Service: 1
Best food and very clean.
Atmosphere: 5
Food: 5
Service: 5
I think this is the best Taco Bell in Gainesville. My order is always right, they are friendly, and they have a consistently good health score.
Atmosphere: 5
Food: 5
Service: 5
slowest service ever always
Atmosphere: 1
Food: 3
Service: 1
Always super quick in the drive thru in the mornings when I get my once weekly breakfast burrito (I suggest the fiesta potato cheesy toasted breakfast burrito cause it's $2 and filling). Also special thank you to Audrea W who is always super kind.
Atmosphere: 5
Food: 5
Service: 5
35 min to get to order. Then have to use a robot to order. Another 20 min to get to the window.
Then ask what my order was and still doesnt give me all my food. What a surprise
Atmosphere: 1
Food: 1
Service: 1
Don't bother service is awful go any where else 10 mins no one here then staff gets mad when ask for your money back cause your food is sitting getting cold. just go somewhere else
Atmosphere: 1
Service: 1
If I could leave 0 stars i would! Literally the worst taco bell ive ever been to. The drive thru has an AI robot taking your order. Always messes up. Then if you get a human on the intercom, there Literally 10x worse and can see why they are using an robot. Wait time is so long, just for your food to be either wrong or poorly thrown together. Then when you try to have the issue corrected, staff is extremely disrespectful and unhelpful. There obviously is a lack of management. Definitely will be contacting corporate.
Atmosphere: 1
Food: 1
Service: 1
Manager was very rude and unprofessional. Got mad at me because the AI drive thru messed my order up.
⬆️
Service: 1
The credit for the outstanding customer service is for both the management and the staff. This location is by far the best compared to the other 2 locations in Gainesville, GA. I say this because the food is great, no skinny tacos here. The burritos actually look like burritos. And the best thing is their fountain drink machines actually hace carbonation.😇
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
My cinnamon twists are just twists people were nice though! And rest of food good!!
Atmosphere: 5
Food: 3
Service: 5
Staff only wants to argue with you, would not even give us a managers number or anything, spent $50 and they refuse to put the toppings, sauce on the items we paid for . Save yourself time, peace, and money go elsewhere. We even asked if they could just give us the toppings in a cup we would add them and the employees became hostile
They dont even deserve 1 star . Check Google reviews others have had similar issues
Atmosphere: 1
Food: 1
Service: 1
So I'm trying to order food and I would just like to point out how crappy Taco Bell is the fact that if you take off sauces or condiments from your food items that it typically comes with they do not reduce the cost of your food, yet when you try to add one different type of sauce because I don't like sour cream and would prefer avocado ranch they charge 50% per item making your food more expensive yet I actually took off sour cream and tomatoes and got no reduction in my price. Pointed this out to the lady, she said that I'm stealing her sauce if she gives it away from free yet I didn't see a return when I took items off of the burrito I was ordering. I think Taco Bell is just a horrible company for not seeing that its price gouging its customers. It's constantly lowering the quality of its food but raising the price. You take the sour cream off your burrito, your burrito is the same price, but if you add avocado ranch plus $0.50
The app sent our order here by mistake. We hit cancel immediately but it wouldn’t cancel. After 10 minutes of trying to reach this restaurant by phone we gave up because they obviously left the phone off the hook. No one was upfront when we walked in. We ate our cold food sitting at the front. No one came to the front the entire time we ate. Thankfully, we paid with our American Express…
Atmosphere: 1
Food: 2
Service: 1
Wish I was able to leave zero stars. Only go here unless you want them to mess up everything in your order!!
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