Went through the drive thru tonight and there was a very nice lady, I think her name was Sheryl who was fast and efficient and my food was fresh. good job guys!
Atmosphere: 4
Food: 5
Service: 5
Maria Torres
Absolutely ridiculous. Went to the drive thru today 8/13/25. There was one car ahead of me and none behind me, it was not busy AT ALL! I Paid at the first window at 6:13 pm, drove up to the second window to sit for TEN MINUTES while the gentleman talked to- I believe a manager, as she was untangling her hair right over the ice bin. As I sat there and waited he gave me MY drink (a Coke Zero), and then he continued talking, 5 minutes later he tried to give me another Coke Zero (that I didn’t ask for). I told him I already had it, and said oh and took it back. At some point, 5 minutes in, someone else, possibly GM pointed out the time and how long they were taking. And they seemed to not even care. The gentleman continued talking and gave me one of two of my kids drinks, he went back to talking and he remade the Coke Zero AGAIN and tried to give it to me AGAIN. At this point I was getting frustrated and told him it was the third drink he’s made, two of which I didn’t ask for. At 6:23PM they gave me my food, TEN MINUTES LATER!!! After he handed me the food I asked him for the second kids drink because he had only given me one and he said “that’s all the food you got” I repeated it again asking him for the second kids drink, he again said that he had given me all of the food. At this point I had to explain that I had gotten two kids meals and he had only given me one kids drink. He then realized he had the second kids drink mixed up with all the other drink mess ups and handed me my second kids drink. Very frustrating to say the least! Definitely need less talking and more working. Won’t be back !
Aaliyah
I’ve had multiple issues within the past Month of this store. They never give all of your items you PAY! for I just spent $51 Here and i get home and Find out i don't have half of my Food! This is Ridiculous Your corporation needs to train your workers better.
Atmosphere: 3
Food: 3
Service: 2
Cora Lanning
Great food
Atmosphere: 5
Food: 5
Service: 5
nivea legette
these people are very rude and have an attitude. gave us the wrong food about 2 times.
Atmosphere: 1
Food: 1
Service: 1
Under ground King
Manager is top shelf . She has a well trained courteous staff food is always hot and fast. Thumbs up Dave
Atmosphere: 4
Food: 5
Service: 5
Seidina Scroggs
Customer service people at Windows were rude. Don't like the new AI ordering system
Atmosphere: 2
Food: 4
Service: 2
Recommended dishes: Hamburger
Jessica Provost
Food was delicious
Mia Zavala
Bad service
Maria Castro
My Burger was raw…I took a bit and I noticed red meat inside…got up and nicely inform the lady in front counter and showed her the burger…he response was “oh honey that it’s for sure completely raw”…she then told me she was informing the manager which was a African American male. He screamed through the kitchen Caaalviiin!!!! Then they all started laughing! Front counter lady stated they will take care care of me and hold a sec. I waited 10 minutes and my burger was not out. I went back and the manager looked at me with a what do you want attitude. I said my burger was raw. He immediately responded so you wanted another? I said yes please. Maybe we should have walked out but my kids and husband were also eating their food. Did not wanted to cause a bad experience for my kids. He ring me up for “free” on the burger. The lady in the front counter said he didn’t charged you 😬!!! I mean I had already paid 🫤!!!! For a raw burger I wasn’t paying again for something that went to the trash. They never apologized. The manager is in the wrong position. If the manager acts this way what can we expect from the other staff. He has 0 customer service skills. Horrible…will not be coming again. Just thankful I did not have food poisoning.
Order off door dash 3 burgers with bacon and cheese came with bun and meat no cheese nothing but hamburger patty and bun and the fries were half full made us send the order back with the door dash which I believe where they just take them back and add bacon and cheese awful service would give them no stars but doesn’t give me the choice
Atmosphere: 1
Food: 1
Service: 1
Benjamin Freeman
Nasty employees spitting and coughing right at the window with the food. When we got our food there was white slimy stuff all over my kids nuggets and was not given and frys with our 3 biggie bags. Just do not go to this location your asking for food poisoning!
Atmosphere: 1
Food: 2
Service: 1
johnny bray
Food was over done and the store was nasty all overall especially the bathrooms
Atmosphere: 1
Food: 1
Service: 4
Elias Gonzalez
Regular place expensive products. Better go to Burger King
Staci Donaldson
This is the 11th time our order has been ridiculously screwed up in the past 4 1/2 months. We have tried complaining we have been reassured. The action would be taken. It never has so now we’re going directly to public. We’ve given ample Opportunity for them to take action and they have felt to do so. Not only was the food not done correctly the bun along with everything on the burgers were so coded in grease they were in edible Our dogs would not even eat them. That’s how bad it was.
Wheelchair accessibility: Although there is a ramp up to the doors, the doors are manual and extremely heavy so you can’t open them especially if you’re in a wheelchair so that kind of makes the ramps useless unless you’re always with somebody.
Went through the drive thru tonight and there was a very nice lady, I think her name was Sheryl who was fast and efficient and my food was fresh. good job guys!
Atmosphere: 4
Food: 5
Service: 5
Absolutely ridiculous. Went to the drive thru today 8/13/25. There was one car ahead of me and none behind me, it was not busy AT ALL! I Paid at the first window at 6:13 pm, drove up to the second window to sit for TEN MINUTES while the gentleman talked to- I believe a manager, as she was untangling her hair right over the ice bin. As I sat there and waited he gave me MY drink (a Coke Zero), and then he continued talking, 5 minutes later he tried to give me another Coke Zero (that I didn’t ask for). I told him I already had it, and said oh and took it back. At some point, 5 minutes in, someone else, possibly GM pointed out the time and how long they were taking. And they seemed to not even care. The gentleman continued talking and gave me one of two of my kids drinks, he went back to talking and he remade the Coke Zero AGAIN and tried to give it to me AGAIN. At this point I was getting frustrated and told him it was the third drink he’s made, two of which I didn’t ask for. At 6:23PM they gave me my food, TEN MINUTES LATER!!! After he handed me the food I asked him for the second kids drink because he had only given me one and he said “that’s all the food you got” I repeated it again asking him for the second kids drink, he again said that he had given me all of the food. At this point I had to explain that I had gotten two kids meals and he had only given me one kids drink. He then realized he had the second kids drink mixed up with all the other drink mess ups and handed me my second kids drink. Very frustrating to say the least! Definitely need less talking and more working. Won’t be back !
I’ve had multiple issues within the past Month of this store. They never give all of your items you PAY! for I just spent $51 Here and i get home and Find out i don't have half of my Food! This is Ridiculous Your corporation needs to train your workers better.
Atmosphere: 3
Food: 3
Service: 2
Great food
Atmosphere: 5
Food: 5
Service: 5
these people are very rude and have an attitude. gave us the wrong food about 2 times.
Atmosphere: 1
Food: 1
Service: 1
Manager is top shelf . She has a well trained courteous staff food is always hot and fast. Thumbs up Dave
Atmosphere: 4
Food: 5
Service: 5
Customer service people at Windows were rude. Don't like the new AI ordering system
Atmosphere: 2
Food: 4
Service: 2
Recommended dishes: Hamburger
Food was delicious
Bad service
My Burger was raw…I took a bit and I noticed red meat inside…got up and nicely inform the lady in front counter and showed her the burger…he response was “oh honey that it’s for sure completely raw”…she then told me she was informing the manager which was a African American male. He screamed through the kitchen Caaalviiin!!!! Then they all started laughing! Front counter lady stated they will take care care of me and hold a sec. I waited 10 minutes and my burger was not out. I went back and the manager looked at me with a what do you want attitude. I said my burger was raw. He immediately responded so you wanted another? I said yes please. Maybe we should have walked out but my kids and husband were also eating their food. Did not wanted to cause a bad experience for my kids. He ring me up for “free” on the burger. The lady in the front counter said he didn’t charged you 😬!!! I mean I had already paid 🫤!!!! For a raw burger I wasn’t paying again for something that went to the trash. They never apologized. The manager is in the wrong position. If the manager acts this way what can we expect from the other staff. He has 0 customer service skills. Horrible…will not be coming again. Just thankful I did not have food poisoning.
Restaurantji Recommends
Order off door dash 3 burgers with bacon and cheese came with bun and meat no cheese nothing but hamburger patty and bun and the fries were half full made us send the order back with the door dash which I believe where they just take them back and add bacon and cheese awful service would give them no stars but doesn’t give me the choice
Atmosphere: 1
Food: 1
Service: 1
Nasty employees spitting and coughing right at the window with the food. When we got our food there was white slimy stuff all over my kids nuggets and was not given and frys with our 3 biggie bags. Just do not go to this location your asking for food poisoning!
Atmosphere: 1
Food: 2
Service: 1
Food was over done and the store was nasty all overall especially the bathrooms
Atmosphere: 1
Food: 1
Service: 4
Regular place expensive products. Better go to Burger King
This is the 11th time our order has been ridiculously screwed up in the past 4 1/2 months. We have tried complaining we have been reassured. The action would be taken. It never has so now we’re going directly to public. We’ve given ample Opportunity for them to take action and they have felt to do so. Not only was the food not done correctly the bun along with everything on the burgers were so coded in grease they were in edible Our dogs would not even eat them. That’s how bad it was.
Wheelchair accessibility: Although there is a ramp up to the doors, the doors are manual and extremely heavy so you can’t open them especially if you’re in a wheelchair so that kind of makes the ramps useless unless you’re always with somebody.
Atmosphere: 1
Food: 2
Service: 1
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