If I could give a 0 for service I would and food is terrible fries never fresh or even salted waited in the drive thru they told me hold on and proceed to do the other drive thru line for 7 orders straight and never went to me
Atmosphere: 1
Food: 1
Service: 1
John Cruz
Everything is average. Drive through is simple when service is light. When heavy they are moderate in efficiency. The only issues i always have with it. If they ask you about sauces they usually never put it in the bag. Lastly I ordered a grinch meal but they gave me a normal meal instead. * 12/29/25 edit i literally was in the right lane of the drive through and they gave 3 cars the right a way which i waited 10+ minutes. I left angry as the woman didn’t bother to hear me or see me.*
Atmosphere: 3
Food: 3
Service: 2
Elite Feel Apparel
EVERY SINGLE TIME I go to this McDonald’s it’s a problem. I NEVER receive the sauce for my nuggets and soda ALWAYS taste HORRIBLE. Food always made wrong also. I travel ALOT so I visited ALOT of McDonald’s in my past but I can HONESTLY say this is the WORSE McDonald’s I’ve EVER been too. I’ve never did a review on here before about anything so that’s how you know I’m frustrated with this location. They gotta do better.
Atmosphere: 2
Food: 1
Service: 2
linda evans
The cashier's here are the absolute worst!
Trez Trigga
Let me start off by saying if you’re not in the drive-through and if you’re inside all the rain, they don’t care about you. I counted 17 people standing in the lobby and they all were waiting for their food They will look at you crazy and tell you to order off and kiosk that’s out of order and I explained to them how I customize my meal is not on the key also so I have to verbally tell them what do I want. I ordered my niece a happy meal and requested grinch salt. They told me that I had to buy a happy meal to get it and I told them that I just bought a happy meal and pointed at my niece and the cashier proceeded to tell me that I have to pay for the salt and I say OK and then another cashier said it’s not for sale.
Kendall Pruitt
Nasty! Made me puke. Take my advice & go somewhere else.
Atmosphere: 1
Food: 1
Service: 1
N L
Spent 40 minutes waiting for a mobile order that was wrong. No explanation. Not understaffed.
It’s sad that you have too sit in the drive thru for over an hour stop letting these kids work at night cause it makes yall business look bad
Jim Thomas
Food was as expected. My kids had a great time in the inside play area... they wanted to go to the playground, but the heat outside was too oppressive. Happy meals 😋
Atmosphere: 5
Food: 4
Service: 4
Gratefulmom
I placed a mobile order with McDonald’s at 10:08 AM and arrived at 10:25 AM—giving more than enough time for the food to be prepared. I went through the drive-thru and provided my mobile code. The employee confirmed my name but then told me the order couldn’t be processed because of the time I arrived.
I asked why the food hadn’t been made, especially since it was paid for in advance. He said it wasn’t made because I wasn’t “geographically near the store” before the lunch menu started. That made no sense. Instead of trying to explain or assist, he was rude, short, and completely unprofessional—telling me I’d need to pay again if I wanted food.
I proceeded to the next window, where another employee saw my order in the system, confirming I had paid. I asked for something in writing stating that I wasn’t able to pick up my food—just in case I needed to dispute the charge. She called over the same man, who came to the window with a visibly annoyed attitude and said, “What’s going on?” like I was wasting his time.
When I asked again—calmly—for proof, he repeated that the system wouldn’t let him process the order and said I’d receive something through the app. He then asked, “Do you have the funds to pay?”—a completely unnecessary and disrespectful comment, especially when I had already paid.
He eventually gave his name as Brandon and claimed he was the manager. That was shocking, because his attitude and behavior were the opposite of what you’d expect from someone in a leadership position.
Brandon is unqualified to manage anyone. He did not set a good example for the staff. His behavior was defensive, dismissive, and downright unprofessional. I guarantee this isn’t his first time handling a customer like this—and unfortunately, I’m sure it won’t be the last.
We live in a time where professionalism seems to be optional. I will say this: being a manager means more than just holding a title. It means knowing how to speak to people, especially customers, with respect and decency.
Do better, McDonald’s.
Perfectgame
The chicken sandwich I ordered wasn’t fresh and it was reheat and the bread was crispy
Atmosphere: 3
Food: 1
Service: 2
Tiny Bird
I was picking up a dash, and an old lady that worked there was talking to us like we were slow. She kept repeating that we were at the wrong location when it turned out someone else picked up our order. She was rude.
If I could give a 0 for service I would and food is terrible fries never fresh or even salted waited in the drive thru they told me hold on and proceed to do the other drive thru line for 7 orders straight and never went to me
Atmosphere: 1
Food: 1
Service: 1
Everything is average. Drive through is simple when service is light. When heavy they are moderate in efficiency. The only issues i always have with it. If they ask you about sauces they usually never put it in the bag. Lastly I ordered a grinch meal but they gave me a normal meal instead.
* 12/29/25 edit i literally was in the right lane of the drive through and they gave 3 cars the right a way which i waited 10+ minutes. I left angry as the woman didn’t bother to hear me or see me.*
Atmosphere: 3
Food: 3
Service: 2
EVERY SINGLE TIME I go to this McDonald’s it’s a problem. I NEVER receive the sauce for my nuggets and soda ALWAYS taste HORRIBLE. Food always made wrong also. I travel ALOT so I visited ALOT of McDonald’s in my past but I can HONESTLY say this is the WORSE McDonald’s I’ve EVER been too. I’ve never did a review on here before about anything so that’s how you know I’m frustrated with this location. They gotta do better.
Atmosphere: 2
Food: 1
Service: 2
The cashier's here are the absolute worst!
Let me start off by saying if you’re not in the drive-through and if you’re inside all the rain, they don’t care about you. I counted 17 people standing in the lobby and they all were waiting for their food They will look at you crazy and tell you to order off and kiosk that’s out of order and I explained to them how I customize my meal is not on the key also so I have to verbally tell them what do I want. I ordered my niece a happy meal and requested grinch salt. They told me that I had to buy a happy meal to get it and I told them that I just bought a happy meal and pointed at my niece and the cashier proceeded to tell me that I have to pay for the salt and I say OK and then another cashier said it’s not for sale.
Nasty! Made me puke. Take my advice & go somewhere else.
Atmosphere: 1
Food: 1
Service: 1
Spent 40 minutes waiting for a mobile order that was wrong. No explanation. Not understaffed.
Atmosphere: 1
Food: 1
Service: 1
Fries were just warm.
Atmosphere: 4
Food: 4
Service: 5
All I can say is do better McDonald’s. Smh.
Atmosphere: 1
Food: 1
Service: 1
Lazy workers
Atmosphere: 2
Food: 5
Service: 1
Restaurantji Recommends
It’s sad that you have too sit in the drive thru for over an hour stop letting these kids work at night cause it makes yall business look bad
Food was as expected. My kids had a great time in the inside play area... they wanted to go to the playground, but the heat outside was too oppressive. Happy meals 😋
Atmosphere: 5
Food: 4
Service: 4
I placed a mobile order with McDonald’s at 10:08 AM and arrived at 10:25 AM—giving more than enough time for the food to be prepared. I went through the drive-thru and provided my mobile code. The employee confirmed my name but then told me the order couldn’t be processed because of the time I arrived.
I asked why the food hadn’t been made, especially since it was paid for in advance. He said it wasn’t made because I wasn’t “geographically near the store” before the lunch menu started. That made no sense. Instead of trying to explain or assist, he was rude, short, and completely unprofessional—telling me I’d need to pay again if I wanted food.
I proceeded to the next window, where another employee saw my order in the system, confirming I had paid. I asked for something in writing stating that I wasn’t able to pick up my food—just in case I needed to dispute the charge. She called over the same man, who came to the window with a visibly annoyed attitude and said, “What’s going on?” like I was wasting his time.
When I asked again—calmly—for proof, he repeated that the system wouldn’t let him process the order and said I’d receive something through the app. He then asked, “Do you have the funds to pay?”—a completely unnecessary and disrespectful comment, especially when I had already paid.
He eventually gave his name as Brandon and claimed he was the manager. That was shocking, because his attitude and behavior were the opposite of what you’d expect from someone in a leadership position.
Brandon is unqualified to manage anyone. He did not set a good example for the staff. His behavior was defensive, dismissive, and downright unprofessional. I guarantee this isn’t his first time handling a customer like this—and unfortunately, I’m sure it won’t be the last.
We live in a time where professionalism seems to be optional. I will say this: being a manager means more than just holding a title. It means knowing how to speak to people, especially customers, with respect and decency.
Do better, McDonald’s.
The chicken sandwich I ordered wasn’t fresh and it was reheat and the bread was crispy
Atmosphere: 3
Food: 1
Service: 2
I was picking up a dash, and an old lady that worked there was talking to us like we were slow. She kept repeating that we were at the wrong location when it turned out someone else picked up our order. She was rude.
Atmosphere: 2
Food: 4
Service: 1
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