McDonald's
1605 N Expy, Griffin
(770) 229-1997
Recent Reviews
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Nasty! Made me puke. Take my advice & go somewhere else.
Atmosphere: 1
Food: 1
Service: 1
Spent 40 minutes waiting for a mobile order that was wrong. No explanation. Not understaffed.
Atmosphere: 1
Food: 1
Service: 1
Fries were just warm.
Atmosphere: 4
Food: 4
Service: 5
All I can say is do better McDonald’s. Smh.
Atmosphere: 1
Food: 1
Service: 1
Lazy workers
Atmosphere: 2
Food: 5
Service: 1
It’s sad that you have too sit in the drive thru for over an hour stop letting these kids work at night cause it makes yall business look bad
Food was as expected. My kids had a great time in the inside play area... they wanted to go to the playground, but the heat outside was too oppressive. Happy meals 😋
Atmosphere: 5
Food: 4
Service: 4
I placed a mobile order with McDonald’s at 10:08 AM and arrived at 10:25 AM—giving more than enough time for the food to be prepared. I went through the drive-thru and provided my mobile code. The employee confirmed my name but then told me the order couldn’t be processed because of the time I arrived.
I asked why the food hadn’t been made, especially since it was paid for in advance. He said it wasn’t made because I wasn’t “geographically near the store” before the lunch menu started. That made no sense. Instead of trying to explain or assist, he was rude, short, and completely unprofessional—telling me I’d need to pay again if I wanted food.
I proceeded to the next window, where another employee saw my order in the system, confirming I had paid. I asked for something in writing stating that I wasn’t able to pick up my food—just in case I needed to dispute the charge. She called over the same man, who came to the window with a visibly annoyed attitude and said, “What’s going on?” like I was wasting his time.
When I asked again—calmly—for proof, he repeated that the system wouldn’t let him process the order and said I’d receive something through the app. He then asked, “Do you have the funds to pay?”—a completely unnecessary and disrespectful comment, especially when I had already paid.
He eventually gave his name as Brandon and claimed he was the manager. That was shocking, because his attitude and behavior were the opposite of what you’d expect from someone in a leadership position.
Brandon is unqualified to manage anyone. He did not set a good example for the staff. His behavior was defensive, dismissive, and downright unprofessional. I guarantee this isn’t his first time handling a customer like this—and unfortunately, I’m sure it won’t be the last.
We live in a time where professionalism seems to be optional. I will say this: being a manager means more than just holding a title. It means knowing how to speak to people, especially customers, with respect and decency.
Do better, McDonald’s.
The chicken sandwich I ordered wasn’t fresh and it was reheat and the bread was crispy
Atmosphere: 3
Food: 1
Service: 2
I was picking up a dash, and an old lady that worked there was talking to us like we were slow. She kept repeating that we were at the wrong location when it turned out someone else picked up our order. She was rude.
Atmosphere: 2
Food: 4
Service: 1
Restaurantji Recommends
Been there 2x in the past 4 mos. Got 3 happy meals and both time forgot nuggets in 1. Had to go all the way back to make sure 1/3 kids get to eat. Always a terrible experience.
Very Good biscuits
Atmosphere: 5
Food: 5
Service: 5
Every time I go over to this location my food has been nasty and cold. My daughter said same thing we get same thing every time chicken nuggets meal and it has been nasty and not fresh
Atmosphere: 5
Food: 2
Service: 4
What happened to the rest of my ice cream ...?
Atmosphere: 5
Food: 3
Service: 5
Very courteous and congenial. Service was faster than most. Coffee was great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Double Cheeseburger
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