Do yourself a favor and stay far away from this Wing Stop or any Wing Stop. The company is not reputable! I was visiting Myrtle Beach for my birthday back in January and stopped in Publix for supplies for the rental property we were staying in. Saw Wing Stop from the parking lot and decided it would be a good and quick dinner idea! BIG MISTAKE! I placed an order online totaling roughly $55, finished shopping at Publix- about 20-25 minutes, and headed over to Wing Stop where I was told by employee, NOAH that they were short staffed and it would be AT LEAST ANOTHER HOUR before they were able to complete my order! I told him I wasn’t waiting that long and that I would just take a refund. He explained to me that he was unable to provide a refund as I placed an online order but told me that he would pass my information along to the GM who would process my refund for me. It should go without saying that no one ever reached out to me and instead I began the grueling task of tracking down a number that actually allowed me to speak with a person. The representative took down my name and contact information and assured me that someone from the Myrtle Beach location would call me back within 24-48 hours. The GM, DAVINA (980-234-9301) did call back and requested the total amount of my purchase, the time and date that I placed the order and told me that she would pass this information along to another manager who handles refunds. Long story short, I never received my refund! I called the customer service number and called the number DAVINA called me from leaving my contact information and voicemails on multiple occasions to no avail. I even tried to dispute the charge with my bank but was unable to obtain documentation from Wing Stop proving that I never received my order. Sadly, I, like so many other reviews that I’ve read am out of money so it goes without saying that I will NEVER patron another Wing Stop again! SLOW SERVICE. POOR CUSTOMER SERVICE. UNRESPONSIVE. ZERO STARS. WOULD NOT RECOMMEND!
Chuck Hodge
Long story short: JUST DON’T GO THERE
My first experience, I got home and found out my order was incomplete. No big deal it happens.
My second trip there, A few weeks later I got home and found out that my order was incomplete.
3ed visit Ordered on line, I was to pick it up at 5:30 and it was not ready until 5:55. They assured me that I had everything but when I got home, you guessed it I had nothing for the grand children.
At this point I had not left a review but I did contact the corporate office. They offered to replace my order.
The next week, the day that they were to replace my order I received an email from corporate assuring me that my order would be ready at 5:00pm. I called at 4:10 “yes we have your order and it will be ready”.
I entered the restaurant 5 minutes early and they had no idea what was going on. So once again I get home to my family of 13, this time with nothing.
I contacted corporate again. They offered to replace the order and have it delivered to my home today. I was not at all surprised today when I received an email today telling me that they CANNOT fulfill my order at this time.
I have eaten at hundred’s of restaurants in my life and I have never experienced one like this. The food, well it’s chicken wings how bad or how good can it really be? The customer service is beyond unsatisfactory, it is horrible.
Do yourself a favor and go somewhere’s else.
To WS restaurant and corporate office, you should be ashamed of yourself for the lack of customer service and attention to details.
Tony Borer
they stole 50 dollars from me
Ryan Smith
Hello and welcome to another Hungry Guy in a Wheelchair restaurant review.. Today’s review is Wingstop in Manchester, NH… If you’re rolling in hungry and craving some solid wings, WingStop has got you covered. Let’s break it down: Getting in was smooth. The parking lot had reasonable wheelchair-accessible spaces, and the entrance didn’t give me any trouble. Inside tho the curb cut was way off on the other side of the lot, the layout was open enough to navigate without playing bumper cars with tables 😂. The place has a casual, clean vibe with an open kitchen, so you can see your food being made. Staff were friendly and quick to help if needed. Now for the food and they give you 3 choices of sauces—honey mustard, ranch, and blue cheese. We all went for the 3 piece wings with a side of spicy fries too shares my friend Anna Costa-Turner went with the original hot flavor . I went with the Atomic flavor (hottest they have and it did its job well), if you ever wonder why it’s called Atomic you’ll see why. My mom went for chicken tenders with the mild.. Big portions, fair prices. Everything came in takeout containers with plastic utensils, which actually made life easier when it was time to pack up leftovers. Good food, good service, and easy access—what more could a hungry guy in a wheelchair ask for? If you’re in the area and craving wings, this spot’s worth the stop. I give this spot an overall rating of 9.1/10.
Rebecca Sphar
I loved Wingstop. I keep going back expecting better. I’ve gone to multiple locations around St.Louis. I guess I’m finally done, I’m tired is being disappointed. They give you options for well done and extra seasoning. It is never well done and very rarely do you get extra seasoning. Just sell me the lemon pepper seasoning and fries seasoning. It’s not worth the money to have your order wrong every time.
Pledgie
Waited 45 minutes for two small orders. The fries were missing out of one combo, and the second combo had bottom of the basket bits of fries that weren’t even actual fries. Called the manager for restitution and was not offered a refund over the phone and hung up on. Very rude. Also the floor in the restaurant was filthy and sticky.
Atmosphere: 1
Food: 2
Service: 1
Hot Diggity Dog
I’ve ordered 3 times on DoorDash. If I’m spending $100 on food what the hell makes you think I don’t want ranch from a wing-spot that is known for its ranch? I even PURCHASED THE LARGE AND STILL DIDN’T get it! Never get my corn either. Its ridiculous.
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: 10 PC Wing Combo, 4 Crispy Tenders, Veggie Sticks, 6 PC Wing Combo, Seasoned Fries, Cajun Fried Corn
Plusshis Couture
11/2/2024 impeccable customer service best I have seen in Griffin. Keep up the good work ...
Atmosphere: 5
Food: 5
Service: 5
Amy Lewis
Great Customer Service.
Atmosphere: 5
Food: 5
Service: 5
Monica Duffy
Finally decided to try wing stop for the first time . It’s pretty decent I guess. Blue cheese taste like water
The wings were plump, hot, and super flavorful! We had the Spicy Korean Q and Lemon Pepper. Both tasted great. Also, the service was fantastic from the moment we entered to when we left (we ate in)!
I will say this the service was amazing but my food was wrong but no worries about that because Kelso made my day his team up from was great to I asked for all flats and the flavor was wrong but it’s ok them kids was still swerving great attitude so I will be back I would’ve gave it 5 stars on the food but it was dinner time and it was ok
People Need to stop Writing bad reviews All you have to do is go back. Take the food back and get them to fix the order before you make a bad review. As we know, this place is just opening up and they constantly gonna be working out everything. So you may have some good days you may have some bad days but just think about it if the customer service is great I always go back and see if they would make the order right we wanna make sure that this location makes it I’m not from Griffin but I come there a lot and I want this to be one of my favorite places to eat
Atmosphere: 5
Food: 3
Service: 5
Brandon g
Food was very good service was even better.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Boneless Meal Deal
Michael Hatch
Wings are so so, order was wrong. There are way better places for wings
Corro K
This is my second time getting wings from this location and both times turned out to be a disappointment. I have 5 different flavors for my wings and only one (lemon pepper) tasted like it's name. The other flavors tasted like plain chicken. I wanted to give this location another attempt, but after today, I will not be buying from here again. Spending $60 for pretty much plain chicken is not it, especially when there are other & cheaper options in the area. Do better Griffin.
Do yourself a favor and stay far away from this Wing Stop or any Wing Stop. The company is not reputable! I was visiting Myrtle Beach for my birthday back in January and stopped in Publix for supplies for the rental property we were staying in. Saw Wing Stop from the parking lot and decided it would be a good and quick dinner idea! BIG MISTAKE! I placed an order online totaling roughly $55, finished shopping at Publix- about 20-25 minutes, and headed over to Wing Stop where I was told by employee, NOAH that they were short staffed and it would be AT LEAST ANOTHER HOUR before they were able to complete my order! I told him I wasn’t waiting that long and that I would just take a refund. He explained to me that he was unable to provide a refund as I placed an online order but told me that he would pass my information along to the GM who would process my refund for me. It should go without saying that no one ever reached out to me and instead I began the grueling task of tracking down a number that actually allowed me to speak with a person. The representative took down my name and contact information and assured me that someone from the Myrtle Beach location would call me back within 24-48 hours. The GM, DAVINA (980-234-9301) did call back and requested the total amount of my purchase, the time and date that I placed the order and told me that she would pass this information along to another manager who handles refunds. Long story short, I never received my refund! I called the customer service number and called the number DAVINA called me from leaving my contact information and voicemails on multiple occasions to no avail. I even tried to dispute the charge with my bank but was unable to obtain documentation from Wing Stop proving that I never received my order. Sadly, I, like so many other reviews that I’ve read am out of money so it goes without saying that I will NEVER patron another Wing Stop again! SLOW SERVICE. POOR CUSTOMER SERVICE. UNRESPONSIVE. ZERO STARS. WOULD NOT RECOMMEND!
Long story short: JUST DON’T GO THERE My first experience, I got home and found out my order was incomplete. No big deal it happens. My second trip there, A few weeks later I got home and found out that my order was incomplete. 3ed visit Ordered on line, I was to pick it up at 5:30 and it was not ready until 5:55. They assured me that I had everything but when I got home, you guessed it I had nothing for the grand children. At this point I had not left a review but I did contact the corporate office. They offered to replace my order. The next week, the day that they were to replace my order I received an email from corporate assuring me that my order would be ready at 5:00pm. I called at 4:10 “yes we have your order and it will be ready”. I entered the restaurant 5 minutes early and they had no idea what was going on. So once again I get home to my family of 13, this time with nothing. I contacted corporate again. They offered to replace the order and have it delivered to my home today. I was not at all surprised today when I received an email today telling me that they CANNOT fulfill my order at this time. I have eaten at hundred’s of restaurants in my life and I have never experienced one like this. The food, well it’s chicken wings how bad or how good can it really be? The customer service is beyond unsatisfactory, it is horrible. Do yourself a favor and go somewhere’s else. To WS restaurant and corporate office, you should be ashamed of yourself for the lack of customer service and attention to details.
they stole 50 dollars from me
Hello and welcome to another Hungry Guy in a Wheelchair restaurant review.. Today’s review is Wingstop in Manchester, NH… If you’re rolling in hungry and craving some solid wings, WingStop has got you covered. Let’s break it down: Getting in was smooth. The parking lot had reasonable wheelchair-accessible spaces, and the entrance didn’t give me any trouble. Inside tho the curb cut was way off on the other side of the lot, the layout was open enough to navigate without playing bumper cars with tables 😂. The place has a casual, clean vibe with an open kitchen, so you can see your food being made. Staff were friendly and quick to help if needed. Now for the food and they give you 3 choices of sauces—honey mustard, ranch, and blue cheese. We all went for the 3 piece wings with a side of spicy fries too shares my friend Anna Costa-Turner went with the original hot flavor . I went with the Atomic flavor (hottest they have and it did its job well), if you ever wonder why it’s called Atomic you’ll see why. My mom went for chicken tenders with the mild.. Big portions, fair prices. Everything came in takeout containers with plastic utensils, which actually made life easier when it was time to pack up leftovers. Good food, good service, and easy access—what more could a hungry guy in a wheelchair ask for? If you’re in the area and craving wings, this spot’s worth the stop. I give this spot an overall rating of 9.1/10.
I loved Wingstop. I keep going back expecting better. I’ve gone to multiple locations around St.Louis. I guess I’m finally done, I’m tired is being disappointed. They give you options for well done and extra seasoning. It is never well done and very rarely do you get extra seasoning. Just sell me the lemon pepper seasoning and fries seasoning. It’s not worth the money to have your order wrong every time.
Waited 45 minutes for two small orders. The fries were missing out of one combo, and the second combo had bottom of the basket bits of fries that weren’t even actual fries. Called the manager for restitution and was not offered a refund over the phone and hung up on. Very rude. Also the floor in the restaurant was filthy and sticky.
Atmosphere: 1
Food: 2
Service: 1
I’ve ordered 3 times on DoorDash. If I’m spending $100 on food what the hell makes you think I don’t want ranch from a wing-spot that is known for its ranch? I even PURCHASED THE LARGE AND STILL DIDN’T get it! Never get my corn either. Its ridiculous.
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: 10 PC Wing Combo, 4 Crispy Tenders, Veggie Sticks, 6 PC Wing Combo, Seasoned Fries, Cajun Fried Corn
11/2/2024 impeccable customer service best I have seen in Griffin. Keep up the good work ...
Atmosphere: 5
Food: 5
Service: 5
Great Customer Service.
Atmosphere: 5
Food: 5
Service: 5
Finally decided to try wing stop for the first time . It’s pretty decent I guess. Blue cheese taste like water
Atmosphere: 4
Food: 3
Service: 5
Restaurantji Recommends
The wings were plump, hot, and super flavorful! We had the Spicy Korean Q and Lemon Pepper. Both tasted great. Also, the service was fantastic from the moment we entered to when we left (we ate in)!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: 10 Wings, 10 PC Wing Combo, Veggie Sticks, Seasoned Fries
I will say this the service was amazing but my food was wrong but no worries about that because Kelso made my day his team up from was great to I asked for all flats and the flavor was wrong but it’s ok them kids was still swerving great attitude so I will be back I would’ve gave it 5 stars on the food but it was dinner time and it was ok
People Need to stop Writing bad reviews
All you have to do is go back. Take the food back and get them to fix the order before you make a bad review.
As we know, this place is just opening up and they constantly gonna be working out everything. So you may have some good days you may have some bad days but just think about it if the customer service is great I always go back and see if they would make the order right we wanna make sure that this location makes it I’m not from Griffin but I come there a lot and I want this to be one of my favorite places to eat
Atmosphere: 5
Food: 3
Service: 5
Food was very good service was even better.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Boneless Meal Deal
Wings are so so, order was wrong. There are way better places for wings
This is my second time getting wings from this location and both times turned out to be a disappointment. I have 5 different flavors for my wings and only one (lemon pepper) tasted like it's name. The other flavors tasted like plain chicken. I wanted to give this location another attempt, but after today, I will not be buying from here again. Spending $60 for pretty much plain chicken is not it, especially when there are other & cheaper options in the area. Do better Griffin.
Atmosphere: 2
Food: 1
Service: 4
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