Got my food around 10:20 I got home and realized they gave me some really hard and stale chips when I bit into it. Kind of ruined my night considering I paid extra for these chips and didn’t have anything else to eat my food with.
Atmosphere: 1
Food: 1
Service: 3
emma wilson
I just left about thirty minutes ago from this chipotle. I arrived inside around 10:26-10:30. The young lady who took my order had a NASTY attitude with me. I’m experienced in the food service industry myself and I get it some people have a bad night, and when it’s late and you want to go home you’re over it, BUT! It indeed was 10:30. This location stays open until 11. The floors were mopped with from what I saw no wet floor signs, and when she took my order she was just disgustingly rude. “what else!?” anytime i mentioned a topping “next topping!!!”, also she was just throwing my ingredients in the bowl like it was slob and rolled her eyes at me when I asked for her to spread the toppings out. And top everything off my food was COLD. not lukewarm-warm, not room temp warm, I mean literally ICE COLD. Which means they most likely shut off the heater for metal pans 30 minutes before closing. That is insane! I hope this location improves in quality and customer service.
Atmosphere: 1
Food: 2
Service: 1
Tarsha Evans
Umm, let's start with customer service at this location. IT IS THE WORST! The lady that starts with the protein attitude is horrible! Your tone is everything and if you can not answer a customer's question without having an attitude, you're DEFINITELY in the WRONG business. The serving table should be on a cleaning schedule after so many customers or servings. The young lady that's putting the lids on the containers,needs to change her gloves often and properly secure the lids better. Our sour cream was spilled out the cup, after me telling her the wasn't on correctly, the bag torn as walking in the house and the food was in the driveway! Oh, I can't forget that we waited for 20mins for brown rice. The cashier had a nasty attitude, what is going on with Lovejoy Chipotle employees??!!!!
Atmosphere: 1
Food: 2
Service: 1
Kemberlee Knight
The first time I went to this particular location, it was around the time that they had just opened that restaurant for business and it was an evening food run so I accepted them being out of essential food items like brown rice, guacamole, and corn…… the food was mediocre but I equated it to them slacking because they were going to close soon (I went around 7pm). I wasn’t impressed. I tried to give it another shot recently for a lunch run. The rice was crunchy (undercooked), the chicken was over seasoned and they sloppily put my food in the bowls until they were leaking out on the sides when the top was on. I’m so over this location. In what world of Chipotle do you have crunchy rice?! I ended up throwing nearly $40 in the garbage. I’m NEVER going back.
Atmosphere: 3
Food: 1
Service: 3
Jennifer Oliver
After eating the food and made my stomach hurt and sent me directly to the bathroom. Let me know the food was not fresh and may have been contaminated. There was a young lady who had a mouth full of food or candy which was also unsanitary. I should have turned around and walked out the door. I learned my lesson I know next time.
Atmosphere: 1
Food: 1
Service: 1
Diamond Ramsey
Incompetent workers. I am utterly disappointed & will not be back to this location.
Atmosphere: 1
Food: 2
Service: 1
Krystal Booker
There were 2 roaches on the floor in the bathroom.
Atmosphere: 1
Food: 1
Service: 1
alexia green
i come here all most everyday i love it here the staff experience is wonderful
Atmosphere: 5
Food: 5
Service: 5
Barbara St Jean
Love it there
Atmosphere: 5
Food: 5
Service: 5
Jazz MOOR
Ordered carne asada tacos. Trying to figure out why the meat was ice cold!?!! First time going here and last too. Warm condiments. Ice cold meat! Guess that's why the parking lot is alwsys empty.
Top tier top tier I had the best bowl this time around! ; got what I ordered and a sweet staff especially, an attentive experience.
Atmosphere: 5
Food: 5
Service: 5
Co Mccoy
Me and my family always come here and order. Yesterday we ordered food and the young man making the food around 6:00 pm we asked for vinaigrette and he stated they were out of the vinaigrette. I asked was they making anymore for today. He said NO. So we left!!!! Thanks
Miss Dawn Michelle
Amazing service! They need customers so please come!!!
Atmosphere: 5
Food: 5
Service: 5
Brenda Jones
My first experience with this location- and it was great! The staff was friendly, the food was great just an excellent first experience. We went back 4 days later and guess what? The staff was friendly and the food was great!
Got my food around 10:20 I got home and realized they gave me some really hard and stale chips when I bit into it. Kind of ruined my night considering I paid extra for these chips and didn’t have anything else to eat my food with.
Atmosphere: 1
Food: 1
Service: 3
I just left about thirty minutes ago from this chipotle. I arrived inside around 10:26-10:30. The young lady who took my order had a NASTY attitude with me. I’m experienced in the food service industry myself and I get it some
people have a bad night, and when it’s late and you want to go home you’re over it, BUT! It indeed was 10:30. This location stays open until 11. The floors were mopped with from what I saw no wet floor signs, and when she took my order she was just disgustingly rude. “what else!?” anytime i mentioned a topping “next topping!!!”, also she was just throwing my ingredients in the bowl like it was slob and rolled her eyes at me when I asked for her to spread the toppings out. And top everything off my food was COLD. not lukewarm-warm, not room temp warm, I mean literally ICE COLD. Which means they most likely shut off the heater for metal pans 30 minutes before closing. That is insane! I hope this location improves in quality and customer service.
Atmosphere: 1
Food: 2
Service: 1
Umm, let's start with customer service at this location. IT IS THE WORST! The lady that starts with the protein attitude is horrible! Your tone is everything and if you can not answer a customer's question without having an attitude, you're DEFINITELY in the WRONG business. The serving table should be on a cleaning schedule after so many customers or servings. The young lady that's putting the lids on the containers,needs to change her gloves often and properly secure the lids better. Our sour cream was spilled out the cup, after me telling her the wasn't on correctly, the bag torn as walking in the house and the food was in the driveway! Oh, I can't forget that we waited for 20mins for brown rice. The cashier had a nasty attitude, what is going on with Lovejoy Chipotle employees??!!!!
Atmosphere: 1
Food: 2
Service: 1
The first time I went to this particular location, it was around the time that they had just opened that restaurant for business and it was an evening food run so I accepted them being out of essential food items like brown rice, guacamole, and corn…… the food was mediocre but I equated it to them slacking because they were going to close soon (I went around 7pm). I wasn’t impressed. I tried to give it another shot recently for a lunch run. The rice was crunchy (undercooked), the chicken was over seasoned and they sloppily put my food in the bowls until they were leaking out on the sides when the top was on. I’m so over this location. In what world of Chipotle do you have crunchy rice?! I ended up throwing nearly $40 in the garbage. I’m NEVER going back.
Atmosphere: 3
Food: 1
Service: 3
After eating the food and made my stomach hurt and sent me directly to the bathroom. Let me know the food was not fresh and may have been contaminated. There was a young lady who had a mouth full of food or candy which was also unsanitary. I should have turned around and walked out the door. I learned my lesson I know next time.
Atmosphere: 1
Food: 1
Service: 1
Incompetent workers. I am utterly disappointed & will not be back to this location.
Atmosphere: 1
Food: 2
Service: 1
There were 2 roaches on the floor in the bathroom.
Atmosphere: 1
Food: 1
Service: 1
i come here all most everyday i love it here the staff experience is wonderful
Atmosphere: 5
Food: 5
Service: 5
Love it there
Atmosphere: 5
Food: 5
Service: 5
Ordered carne asada tacos. Trying to figure out why the meat was ice cold!?!! First time going here and last too. Warm condiments. Ice cold meat! Guess that's why the parking lot is alwsys empty.
Atmosphere: 5
Food: 1
Service: 3
Restaurantji Recommends
Courtesy was awesome
Atmosphere: 5
Food: 5
Service: 5
Top tier top tier I had the best bowl this time around! ; got what I ordered and a sweet staff especially, an attentive experience.
Atmosphere: 5
Food: 5
Service: 5
Me and my family always come here and order. Yesterday we ordered food and the young man making the food around 6:00 pm we asked for vinaigrette and he stated they were out of the vinaigrette. I asked was they making anymore for today. He said NO. So we left!!!! Thanks
Amazing service! They need customers so please come!!!
Atmosphere: 5
Food: 5
Service: 5
My first experience with this location- and it was great! The staff was friendly, the food was great just an excellent first experience. We went back 4 days later and guess what? The staff was friendly and the food was great!
Atmosphere: 5
Food: 5
Service: 5
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