Worst subway to go too don’t have anything not even change to give back to the customers how could you be out of everything and operator a store
Elizabeth Lai
I placed multiple orders that got canceled with no reason. When I tried to call to ask about the cancellations the person hung up the phone on me. Terrible customer service. Everyone here needs to be terminated because they are getting paid to do nothing.
Atmosphere: 1
Food: 1
Service: 1
Melody Sims
Visited 7/6/2024 at 3:15pm. Subway has posted on their menu, turkey. Bacon avocado for 14.99. Sandwich rang up for 16.99 total being $18.35. Employees in location claim they did not know how to refund money nor contact management. NEVER DO BUSINESS WITH THIS LOCATION. Any business that trains employees to purposely take your hard earned $ cannot be trusted. On top of this lettuce was at least 4- days old tomatoes were mini size and bread is extra small. I frequent other subway so therefore will not be a problem to stay away.
Atmosphere: 1
Food: 2
Service: 4
Dionne Bryant
First let me say if I could give them a ZERO I would. The server got upset because I pointed out the very thin sliced meat and how it was ONLY a half slice the ham. He then responds by saying I need to pay BEFORE he makes the sandwich bc he doesn’t want a problem! And there won’t be as my consumer dollars can be spent WHERE I choose and it WILL NOT BE THERE!
Atmosphere: 1
Food: 1
Service: 1
Anika Fields
The staff is rude i went in for lunch and order 2 foot longs and a 6”. The lettuce was brown. I ask for fresh lettuce and the staff said that’s all we have with an attitude. And my food was over $30. And not fresh. When food is expensive it should at least be fresh. Horrible customer service
Atmosphere: 3
Food: 3
Service: 1
Nedra Howell
Placed an order through the online app $103 and never received orderThey kept saying that it was picked up for delivery (Uber Eats) but it wasn’t.Kept calling and received different responses and when I asked them to tell me what I ordered they would say something different each time.Horrible and need to be investigated.My order was for my mother’s birthday event and never received.
Degiorgio Jackson
Hard bread sloppy sandwiche I’ll never come back to this subway customer service is trash!!!
Food: 1
Service: 1
Recommended dishes: Subway Club
Bambi Delgado
Refused to accept a subway coupon.
jay shree
I went there around 6 it was closed!!
Fernando Uriostegui (Fer)
Miserable portion. The girl didn't even fill the measure they have for meat.
Best Subway I have ever been too. They always have positive attitudes when they are serving me & also they make the BEST Subway sandwiches consistently. I definitely enjoy the 2 guys that worked tonight & I think they should get a corporate promotion or a raise!!
Richard Zuniga
I've been going to this subway for over a year now. It's inside the Walmart. I usually go during lunch time. I have no complaints at all. This location is always clean, the meats and vegetables look fresh all the time and the employees that work their are always generous, polite and know what their doing. The problem that I see nowadays is you have this kind of people that come in to subway with bad attitudes or having a bad day and want to take it out on the employees or for some reason they think they can talk to them how they want just because their buying a sandwich. It's doesn't work like that. If you want respect, you gotta give respect. Simple as that. Trust me when I say this, you want a good experience then go in their with the right attitude, be patient, be polite and you'll leave very satisfied.
Atmosphere: 5
Food: 5
Service: 5
BIG MIKE 44
I never had a experience due to them closing almost a hour before they were scheduled to close!I asked the man why they were closed that early and he said “WERE CLOSED”!Not sure who actually owns this subway but closing 45 minutes before you are scheduled to close is not how you run a business!
Brenda Jones
This location took my money through the app and when I got to the store the food wasn't made and they're trying to tell me they didn't receive the order but the order is marked "ready" in the app. Someone mistakenly marked the order as ready and it didn't get made. I can understand an error but the manager and owner foolishly are acting as if they have no accountability. They are telling me, the customer, to call Subway Corporate on a Saturday at 5 PM. I showed them both the ready status in the Subway app which shows the last 4 digits of the card used to pay. Then I opened my discover card app showing the payment went to Subway store 46422 which is their store number. I pick up from this location 3 or 4 times a month because it's close to home. But they have lost me as a customer forever. This was a terrible way to treat a customer.
ghostland grand
Definitely 5 stars from me, since the new management took over. Before it was a bunch of young kids but now it’s much more professional.
Worst subway to go too don’t have anything not even change to give back to the customers how could you be out of everything and operator a store
I placed multiple orders that got canceled with no reason. When I tried to call to ask about the cancellations the person hung up the phone on me. Terrible customer service. Everyone here needs to be terminated because they are getting paid to do nothing.
Atmosphere: 1
Food: 1
Service: 1
Visited 7/6/2024 at 3:15pm. Subway has posted on their menu, turkey. Bacon avocado for 14.99. Sandwich rang up for 16.99 total being $18.35. Employees in location claim they did not know how to refund money nor contact management. NEVER DO BUSINESS WITH THIS LOCATION. Any business that trains employees to purposely take your hard earned $ cannot be trusted. On top of this lettuce was at least 4- days old tomatoes were mini size and bread is extra small. I frequent other subway so therefore will not be a problem to stay away.
Atmosphere: 1
Food: 2
Service: 4
First let me say if I could give them a ZERO I would. The server got upset because I pointed out the very thin sliced meat and how it was ONLY a half slice the ham. He then responds by saying I need to pay BEFORE he makes the sandwich bc he doesn’t want a problem! And there won’t be as my consumer dollars can be spent WHERE I choose and it WILL NOT BE THERE!
Atmosphere: 1
Food: 1
Service: 1
The staff is rude i went in for lunch and order 2 foot longs and a 6”. The lettuce was brown. I ask for fresh lettuce and the staff said that’s all we have with an attitude. And my food was over $30. And not fresh. When food is expensive it should at least be fresh. Horrible customer service
Atmosphere: 3
Food: 3
Service: 1
Placed an order through the online app $103 and never received orderThey kept saying that it was picked up for delivery (Uber Eats) but it wasn’t.Kept calling and received different responses and when I asked them to tell me what I ordered they would say something different each time.Horrible and need to be investigated.My order was for my mother’s birthday event and never received.
Hard bread sloppy sandwiche I’ll never come back to this subway customer service is trash!!!
Food: 1
Service: 1
Recommended dishes: Subway Club
Refused to accept a subway coupon.
I went there around 6 it was closed!!
Miserable portion. The girl didn't even fill the measure they have for meat.
Restaurantji Recommends
Best Subway I have ever been too. They always have positive attitudes when they are serving me & also they make the BEST Subway sandwiches consistently. I definitely enjoy the 2 guys that worked tonight & I think they should get a corporate promotion or a raise!!
I've been going to this subway for over a year now. It's inside the Walmart. I usually go during lunch time. I have no complaints at all. This location is always clean, the meats and vegetables look fresh all the time and the employees that work their are always generous, polite and know what their doing. The problem that I see nowadays is you have this kind of people that come in to subway with bad attitudes or having a bad day and want to take it out on the employees or for some reason they think they can talk to them how they want just because their buying a sandwich. It's doesn't work like that. If you want respect, you gotta give respect. Simple as that. Trust me when I say this, you want a good experience then go in their with the right attitude, be patient, be polite and you'll leave very satisfied.
Atmosphere: 5
Food: 5
Service: 5
I never had a experience due to them closing almost a hour before they were scheduled to close!I asked the man why they were closed that early and he said “WERE CLOSED”!Not sure who actually owns this subway but closing 45 minutes before you are scheduled to close is not how you run a business!
This location took my money through the app and when I got to the store the food wasn't made and they're trying to tell me they didn't receive the order but the order is marked "ready" in the app. Someone mistakenly marked the order as ready and it didn't get made. I can understand an error but the manager and owner foolishly are acting as if they have no accountability. They are telling me, the customer, to call Subway Corporate on a Saturday at 5 PM. I showed them both the ready status in the Subway app which shows the last 4 digits of the card used to pay. Then I opened my discover card app showing the payment went to Subway store 46422 which is their store number. I pick up from this location 3 or 4 times a month because it's close to home. But they have lost me as a customer forever. This was a terrible way to treat a customer.
Definitely 5 stars from me, since the new management took over. Before it was a bunch of young kids but now it’s much more professional.
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