Was there yesterday please please start cleaning your food shield every time I come in it’s filthy.
Carla Lee
The subway pizza is really good! Service was great!
Atmosphere: 5
Food: 5
Service: 5
Shagun Gupta
Completely uncooked pizza crust, rude staff. When I complained, she said no matter how much she cooks it, its gonna remain the same as this is how the base is supposed to be, soft -.- that’s obviously not how heat or an oven works -_-
Food: 1
Service: 1
Chad
Like any other subway
Atmosphere: 3
Food: 4
Service: 3
Adelaide Wright
I don’t usually leave reviews for fast food but I felt like this one was deserved after seeing their score on google! I stopped by to pick up lunch for my husband and I! My experience was wonderful, the guy that helped me was nice and patient with me since I was trying to figure out what to order my husband. Also, the quality of the sandwiches were the best I’ve had from subway in a while!
Atmosphere: 5
Food: 5
Service: 5
Angel Young
Doesn't even deserve 1 star Kai is so damn rude and disrespectful! I have never in my life had such a horrible experience with subway as the one tonight! She is extremely disrespectful and horrifyingly rude to her co-workers whom was busting their butts and making up for her lacking!
Service: 1
Chris Birkmeyer
$19 for two six inch subs. Soggy bread, clueless staff. Either it's the most expensive subway in GA or they took advantage of a 9 and 12 year old
Atmosphere: 1
Food: 1
Service: 1
Darth Satyr
Ok so I ordered a sub online today and got onions and tomatoes which I did not ask to be put on my sandwich this is ridiculous! And who ever thought to put onions and tomatoes on my sandwich should be written up!
Atmosphere: 5
Food: 1
Service: 1
Charity Hogan
I come to this Subway often in Helen, but today there was a girl named Kai which refused to help her coworker, as he was struggling serving the line. She stood there while her coworker was struggling, and she keeps asking to go home.
Atmosphere: 2
Food: 5
Service: 1
Anna Reed
John and Jacob was amazing taking my large order of subs. Totally recommend coming here for your sandwich fix
I have been a loyal Subway customer for years.but after this experience I WILL NOT continue to support this company in any way....I placed an order through the app which I have done many times before. The first thing I did was change my store since I generally order from work ( In Helen ) and that night I was at Home i( ln Cornelia ) after changing stores I placed my order and at checkout a pop up ask if I wanted to order from this store ( Cornelia ) of course I confirmed this store and checked out. When my friend got to the store they had no record of my order so I checked the app and my order had been sent to the Helen store. I tried calling the store and only got a full voice mail...(a personal voice mail not a company voice mail) the employee in Cornelia also tried unsuccessful to get in touch with somebody. My friend had to go to work so just ordered and paid for a meal and was told to have me contact the other store the next day.The next day I still only got the same voice mail at this point I was thinking that was really unprofessional but still had confidence that this issue would be easily taken care of so after work I stop by there and when I spoke to the manager was told Oh well nothing I can do no refund no let me make you the meal that you paid for just I don't know what you want me to do about it. I ask to speak to her Supervisor and was told to call the company but when I ask for the number was told she didn't have it., as a general manager She should definitely have the my so either subway has very poor management training or she just lied at this point I'm was very upset but did go online and find the # and called it left a message and was never contacted so once again I went online and found an email.I did get a response to my email asking a couple of questions which I answered. That was over a month ago and I still have not heard back from anybody so Basically Subway just stole my money. I'm writing this because I believe people should know how little this company values there customers. I hope I can keep anybody else from having this kind of experience I will be contacting better Business bureau and anybody else I can to hold them accountable for their actions. When this all started I really believe that it was one bad egg I believe the manager and Subway was not very good at her job very unprofessional and did not represent her company well unfortunately I was wrong and she represented the company exactly how they are so please be careful when dealing with this company and I would suggest not using their app because that's where this whole thing got started I will not recommend this restaurant to anybody. I have work in customer service for over 30 years this is unacceptable and my advice is to go on down the road and find yourself something else to eat it's not worth the trouble
Madi Murray
Living in Helen, there aren’t many fast food options but me and my husband stopped in subway. We haven’t been in here in awhile and got great service from “Big John” thank you for great service and being accommodating!
Atmosphere: 5
Food: 5
Service: 5
Cheyanne S.
My family comes to this subway quite often seeing as we are locals in the community. The food is always good, but sometimes could be a bit better. However, when my family came in this afternoon needing 5 sandwiches all with varying degrees of neediness and being very specific in order, these Subway workers could have blown up, been rude, or talk bad about us. Guess what, they didn’t! Rylee and Big John were a blast to have been serviced by we talked about various topics while they made our sandwiches just to our specifications with smiles on their faces and jokes in their hearts. They were a joy to be around and the sandwiches were thick and delicious. The perfect sub to take home of what you’d expect from subway. Your Sub Your Way! Thank you Rylee and Big John for how awesome you guys are and keep up the amazing work!
Atmosphere: 5
Food: 5
Service: 5
Michael Gray
Really wished subway would come out with a sloppy Joe sub that would be awesome would be much better then the meatball sub
Craig Petraszewsky
This place is the cleanest Subway I've ever been in. The sandwich was great too.
Was there yesterday please please start cleaning your food shield every time I come in it’s filthy.
The subway pizza is really good! Service was great!
Atmosphere: 5
Food: 5
Service: 5
Completely uncooked pizza crust, rude staff. When I complained, she said no matter how much she cooks it, its gonna remain the same as this is how the base is supposed to be, soft -.- that’s obviously not how heat or an oven works -_-
Food: 1
Service: 1
Like any other subway
Atmosphere: 3
Food: 4
Service: 3
I don’t usually leave reviews for fast food but I felt like this one was deserved after seeing their score on google! I stopped by to pick up lunch for my husband and I! My experience was wonderful, the guy that helped me was nice and patient with me since I was trying to figure out what to order my husband. Also, the quality of the sandwiches were the best I’ve had from subway in a while!
Atmosphere: 5
Food: 5
Service: 5
Doesn't even deserve 1 star Kai is so damn rude and disrespectful! I have never in my life had such a horrible experience with subway as the one tonight! She is extremely disrespectful and horrifyingly rude to her co-workers whom was busting their butts and making up for her lacking!
Service: 1
$19 for two six inch subs. Soggy bread, clueless staff. Either it's the most expensive subway in GA or they took advantage of a 9 and 12 year old
Atmosphere: 1
Food: 1
Service: 1
Ok so I ordered a sub online today and got onions and tomatoes which I did not ask to be put on my sandwich this is ridiculous! And who ever thought to put onions and tomatoes on my sandwich should be written up!
Atmosphere: 5
Food: 1
Service: 1
I come to this Subway often in Helen, but today there was a girl named Kai which refused to help her coworker, as he was struggling serving the line. She stood there while her coworker was struggling, and she keeps asking to go home.
Atmosphere: 2
Food: 5
Service: 1
John and Jacob was amazing taking my large order of subs. Totally recommend coming here for your sandwich fix
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I have been a loyal Subway customer for years.but after this experience I WILL NOT continue to support this company in any way....I placed an order through the app which I have done many times before. The first thing I did was change my store since I generally order from work ( In Helen ) and that night I was at Home i( ln Cornelia ) after changing stores I placed my order and at checkout a pop up ask if I wanted to order from this store ( Cornelia ) of course I confirmed this store and checked out. When my friend got to the store they had no record of my order so I checked the app and my order had been sent to the Helen store. I tried calling the store and only got a full voice mail...(a personal voice mail not a company voice mail) the employee in Cornelia also tried unsuccessful to get in touch with somebody. My friend had to go to work so just ordered and paid for a meal and was told to have me contact the other store the next day.The next day I still only got the same voice mail at this point I was thinking that was really unprofessional but still had confidence that this issue would be easily taken care of so after work I stop by there and when I spoke to the manager was told Oh well nothing I can do no refund no let me make you the meal that you paid for just I don't know what you want me to do about it. I ask to speak to her Supervisor and was told to call the company but when I ask for the number was told she didn't have it., as a general manager She should definitely have the my so either subway has very poor management training or she just lied at this point I'm was very upset but did go online and find the # and called it left a message and was never contacted so once again I went online and found an email.I did get a response to my email asking a couple of questions which I answered. That was over a month ago and I still have not heard back from anybody so Basically Subway just stole my money. I'm writing this because I believe people should know how little this company values there customers. I hope I can keep anybody else from having this kind of experience I will be contacting better Business bureau and anybody else I can to hold them accountable for their actions. When this all started I really believe that it was one bad egg I believe the manager and Subway was not very good at her job very unprofessional and did not represent her company well unfortunately I was wrong and she represented the company exactly how they are so please be careful when dealing with this company and I would suggest not using their app because that's where this whole thing got started I will not recommend this restaurant to anybody. I have work in customer service for over 30 years this is unacceptable and my advice is to go on down the road and find yourself something else to eat it's not worth the trouble
Living in Helen, there aren’t many fast food options but me and my husband stopped in subway. We haven’t been in here in awhile and got great service from “Big John” thank you for great service and being accommodating!
Atmosphere: 5
Food: 5
Service: 5
My family comes to this subway quite often seeing as we are locals in the community. The food is always good, but sometimes could be a bit better. However, when my family came in this afternoon needing 5 sandwiches all with varying degrees of neediness and being very specific in order, these Subway workers could have blown up, been rude, or talk bad about us. Guess what, they didn’t! Rylee and Big John were a blast to have been serviced by we talked about various topics while they made our sandwiches just to our specifications with smiles on their faces and jokes in their hearts. They were a joy to be around and the sandwiches were thick and delicious. The perfect sub to take home of what you’d expect from subway. Your Sub Your Way! Thank you Rylee and Big John for how awesome you guys are and keep up the amazing work!
Atmosphere: 5
Food: 5
Service: 5
Really wished subway would come out with a sloppy Joe sub that would be awesome would be much better then the meatball sub
This place is the cleanest Subway I've ever been in. The sandwich was great too.
Atmosphere: 5
Food: 5
Service: 5
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