I Love this place the subs are delicious and the cashier Eevee provides excellent customer service—fast, patient, and full of positive energy. I truly appreciate her professionalism and upbeat attitude!
Atmosphere: 5
Food: 5
Service: 5
Karen Owen Parker
Stopped by earlier and called to compliment them upon my realization that this store always has the most courteous, conscientious staff. I’ve been going to this location for at least 6-7 years; the dining room is always clean and neat, and they make everyone feel welcome. The quality of
the food and service have never wavered; every sandwich has been accurately and well-prepared. Highly recommend!
The cheesesteaks and hoagies here are delicious. I did ask for no peppers on my Cheesesteak but when I got home they were on there. No problem I just took some of them off. Staff is very friendly.
Atmosphere: 5
Food: 5
Service: 5
NICKI REYNOLDS
I absolutely LOVE Jersey Mikes, with that being said, this location unfortunately has terrible service. They dont make your food correctly and obviously have no idea what Mikes way is, its never made correctly. Sometimes u can go in here and be completely ignored for 10 mins while u stand there with no other customers in line. Not a Hi, Welcome, I'll be right with you...nothing. the tables in here are usually pretty gross too. I can only imagine what the bathroom looks like if they dont even bother to wipe tables thru the day. Its a shame i cant go here often due to this, Jersey Mikes subs are usually far more superior.
Deborah Thompson
🚩🚩🚩 I don't know who owns this place but they really need to pay attention! Today is May the 21st of 2025 and I just bought a sandwich there and I don't know why I did that cuz now I can't eat it. THE PLACE IS SO VERY FILTHY!!! I use the bathroom there's no toilet paper in the bathroom and I peeked behind the counter to look at the floor and the floors hasn't been swept or mopped and God knows how long🥵😡👺👹😻 HELL NO, I WON'T BE BACK! 🤢🤢🤢🤮🤮🤮🤮🤮🤮🤮🤮🤢🤢🤢🤢
B I
I order online at 2:45pm get there on time 3:00pm for them to not even have started my order yet. Place isn’t busy, but every walk in customer is getting they order made still before mine is even started 35 minutes later,Once my order is done, ITS WRONG… idk i why even bothered ordering lunch from this place. Now im late for work and i don’t have exactly what i ordered and waited an extra 30 minutes while walk ins were served & completed every 5 minutes. Why even bother with the app is what i ask myself after this visit..
Steven Benson
They have a great Philly cheesestake
Michael Saul
Staff was very friendly, greeted us quickly. The store was spotless and well organized. The music was excellent as well. D, a team lead, made our sub quickly and efficiently. He had a great smile and welcoming! A fantastic birthday experience all around! Will definitely return.
The Dream Team took care of me yesterday at Jersey Mike's in Hiram! I visit this location frequently, and although the food is always good, the service has been pretty bad my last few visits. I walked in yesterday and was greeted warmly by all 3 team members, Bryce, Jah, and Carlos! Each of them treated me with respect and had a great attitude, like they enjoy being at work! I've experienced rude staff members who slammed the salt shaker, rudely ask what you want on your sandwich, and treated you like a bother, but not yesterday! All 3 were kind, attentive, and restored my faith in the Jersey Mike's staff member! Like they say, one bad apple can spoil the bunch, but these 3 can guarantee a few visits a month from me! Thank you, gentlemen!!!
Kelly Hofmann
EVERY TIME ON EVERY FRIDAY...... The weekend starts with our Jersey Mikes. Preston is a AWESOME MANAGER! The whole crew smiles and make YOU SMILE. The one guy tells me he's proud of me. Man that compliment means A LOT! See you next week. I hope you get the chicken salad. I wanna try it! PRESTON ROCKS IT!
Ahmad Belton
I’m not understanding the point of the app if I’m ordering ahead of time and my order is never ready when I get there… what’s the point? Today, the guy handling the online orders didn’t even acknowledge me as I stood there and he kept ignoring me. Several customers in there were fed up, as was I. I can’t deal with this place anymore. Strange how no one in the store knew how to give me a refund either. The store is just flat out sloppy.
Hannah Russell
Thank you Tyanna for going the extra mile to make sure our large order was taken care of in a timely manner even during lunch rush. It was greatly appreciated!
Jessica Landin
Huge shoutout to Tyanna for her amazing customer service during the lunch rush. She was very professional and gave us excellent service.
I Love this place the subs are delicious and the cashier Eevee provides excellent customer service—fast, patient, and full of positive energy. I truly appreciate her professionalism and upbeat attitude!
Atmosphere: 5
Food: 5
Service: 5
Stopped by earlier and called to compliment them upon my realization that this store always has the most courteous, conscientious staff. I’ve been going to this location for at least 6-7 years; the dining room is always clean and neat, and they make everyone feel welcome. The quality of the food and service have never wavered; every sandwich has been accurately and well-prepared. Highly recommend!
Fabulous the best subs
Awesomeness 👌 👏 👍 😍 💖 👌 👏 👍 😍 💖 👌 👏 👍 😍 💖 👌 👏 👍 😍 💖 👌 👏 👍 😍
The cheesesteaks and hoagies here are delicious. I did ask for no peppers on my Cheesesteak but when I got home they were on there. No problem I just took some of them off. Staff is very friendly.
Atmosphere: 5
Food: 5
Service: 5
I absolutely LOVE Jersey Mikes, with that being said, this location unfortunately has terrible service. They dont make your food correctly and obviously have no idea what Mikes way is, its never made correctly. Sometimes u can go in here and be completely ignored for 10 mins while u stand there with no other customers in line. Not a Hi, Welcome, I'll be right with you...nothing. the tables in here are usually pretty gross too. I can only imagine what the bathroom looks like if they dont even bother to wipe tables thru the day. Its a shame i cant go here often due to this, Jersey Mikes subs are usually far more superior.
🚩🚩🚩 I don't know who owns this place but they really need to pay attention! Today is May the 21st of 2025 and I just bought a sandwich there and I don't know why I did that cuz now I can't eat it. THE PLACE IS SO VERY FILTHY!!! I use the bathroom there's no toilet paper in the bathroom and I peeked behind the counter to look at the floor and the floors hasn't been swept or mopped and God knows how long🥵😡👺👹😻 HELL NO, I WON'T BE BACK! 🤢🤢🤢🤮🤮🤮🤮🤮🤮🤮🤮🤢🤢🤢🤢
I order online at 2:45pm get there on time 3:00pm for them to not even have started my order yet. Place isn’t busy, but every walk in customer is getting they order made still before mine is even started 35 minutes later,Once my order is done, ITS WRONG… idk i why even bothered ordering lunch from this place.
Now im late for work and i don’t have exactly what i ordered and waited an extra 30 minutes while walk ins were served & completed every 5 minutes. Why even bother with the app is what i ask myself after this visit..
They have a great Philly cheesestake
Staff was very friendly, greeted us quickly. The store was spotless and well organized. The music was excellent as well.
D, a team lead, made our sub quickly and efficiently. He had a great smile and welcoming! A fantastic birthday experience all around! Will definitely return.
Restaurantji Recommends
The Dream Team took care of me yesterday at Jersey Mike's in Hiram! I visit this location frequently, and although the food is always good, the service has been pretty bad my last few visits. I walked in yesterday and was greeted warmly by all 3 team members, Bryce, Jah, and Carlos! Each of them treated me with respect and had a great attitude, like they enjoy being at work! I've experienced rude staff members who slammed the salt shaker, rudely ask what you want on your sandwich, and treated you like a bother, but not yesterday! All 3 were kind, attentive, and restored my faith in the Jersey Mike's staff member! Like they say, one bad apple can spoil the bunch, but these 3 can guarantee a few visits a month from me! Thank you, gentlemen!!!
EVERY TIME ON EVERY FRIDAY......
The weekend starts with our Jersey Mikes. Preston is a AWESOME MANAGER! The whole crew smiles and make YOU SMILE. The one guy tells me he's proud of me. Man that compliment means A LOT! See you next week. I hope you get the chicken salad. I wanna try it!
PRESTON ROCKS IT!
I’m not understanding the point of the app if I’m ordering ahead of time and my order is never ready when I get there… what’s the point? Today, the guy handling the online orders didn’t even acknowledge me as I stood there and he kept ignoring me. Several customers in there were fed up, as was I. I can’t deal with this place anymore. Strange how no one in the store knew how to give me a refund either. The store is just flat out sloppy.
Thank you Tyanna for going the extra mile to make sure our large order was taken care of in a timely manner even during lunch rush. It was greatly appreciated!
Huge shoutout to Tyanna for her amazing customer service during the lunch rush. She was very professional and gave us excellent service.
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