Me and my brother did separate orders and they put his burrito in my bag and mine in his, I dislike sour cream and I had a whole mouth full of it
Atmosphere: 1
Food: 3
Service: 2
Randall Saputo
Ordered a bowl with lettuce and apparently the people here can not read. They messed up my whole order.
Atmosphere: 2
Food: 4
Service: 1
Jessica Bowers
The employees pivoted quickly and were very helpful and friendly when there was a hiccup with our order. Food was really good. Portions were great. Enjoyed my protein bowl and my kid loved the burrito.
Food: 5
Service: 5
Justice DeG
Ordered tacos- meat wasnt cooked- sent straight from the fridge- half the order was missing- sour cream was thrown over everything. Disgusting. Absolutely disgusting.
Atmosphere: 1
Food: 1
Service: 1
Cassidy Baileys
It has been several months since this location opened and still, every time I go in to give it a chance, they are missing several essential menu items. There always seems to be plenty employees sitting around, yet they are always missing protein options and fajita veggies from both the drive thru and the front. Not to mention, the food that is sitting in the front looks dried out like it’s been sitting there for hours.
The employees seem distracted and confused about what they’re doing. Today, the employee fixing my bowl was so distracted by their co-worker that they gave me half/quarter spoon fulls of each thing I asked for. My bowl looked sad, half empty, and fajita veggie-less at the end of the line. My mother waited 15 minutes for the veggies and steak to cook, and ultimately decided to not get food because of the whole ordeal.
The manager was unapologetic, no sorry for the wait, no compensation, no recognition. They had plenty of time to stand outside with their friend chatting, but couldn’t take their time to apologize and offer any sort of assistance.
I’ve given this location enough chances and enough time. I won’t be returning unless the management is completely taken over by someone more competent.
Atmosphere: 1
Food: 1
Service: 1
Guy Guaragna
Not good. Very expensive for not that good of food.
Atmosphere: 1
Food: 1
Service: 1
Richard P
Staff look like they have no clue what they are doing. Never any product made. Only person in the store but still waited for a while for someone to come around the corner just to tell me they didn’t have anything ready. The managers should be ashamed, why even be in business. Dog water…. Shut that place down and bringing a QDOBA
Atmosphere: 1
Food: 1
Service: 1
BDB Clicks
Great experience on Valentine's Day. I was greeted walking in the door by Nick, everything was clean, he was polite, made my order quickly, portions were fair and fresh. I thought I would share since there's a lot of bad reviews. Things were great
Atmosphere: 5
Food: 5
Service: 5
David Banzhof
The food was Great
Atmosphere: 3
Food: 5
Service: 5
Adam Harper
Always out of things and the store itself is always dirty . This is the only location I’ve ever experienced this and it’s every time. When you walk in 9 out of 10 times hill there is no employee behind the counter. You have to wait for someone. Love chipotle but not this location. Please do better !
Worst meal i have ever had.. Close now and save the public
Food: 1
Jamie Chandler
Idk why this place has bad reviews tbh. Every time I come here everyone is so nice and polite and my food is good. Super fast service too. I’ll keep coming back ! lol
Service: 5
Trenton Hickey
Used to be good when first opened. Now its turned into a dumpster fire. Smallest portions ive seen since my trip to vietnam
Alexander Hernandez
Every single time I come to this chipotle at nearly any time of day they never have key items. No chicken, no rice, no veggies, at this point does anyone even check to see when they are running low before it’s time to fire up a new batch? Unless you ask for something that they are out of they don’t even consider making more. The amount of times I hear “oh we have to make more” like hello? Did you not even notice you were low? Completely incompetent employees when it comes to running a chipotle location.
Atmosphere: 1
Food: 1
Service: 1
Max Hofmann
The food here tastes really good, and I really enjoy coming to this Jasper Chipotle. However, the service is often lacking and they frequently run out of key items like cheese, dressing, meats, etc. I really hope management can step up the service and keep supplies better stocked, because this location has great potential and I truly like the food here.
Me and my brother did separate orders and they put his burrito in my bag and mine in his, I dislike sour cream and I had a whole mouth full of it
Atmosphere: 1
Food: 3
Service: 2
Ordered a bowl with lettuce and apparently the people here can not read. They messed up my whole order.
Atmosphere: 2
Food: 4
Service: 1
The employees pivoted quickly and were very helpful and friendly when there was a hiccup with our order.
Food was really good. Portions were great.
Enjoyed my protein bowl and my kid loved the burrito.
Food: 5
Service: 5
Ordered tacos- meat wasnt cooked- sent straight from the fridge- half the order was missing- sour cream was thrown over everything. Disgusting. Absolutely disgusting.
Atmosphere: 1
Food: 1
Service: 1
It has been several months since this location opened and still, every time I go in to give it a chance, they are missing several essential menu items. There always seems to be plenty employees sitting around, yet they are always missing protein options and fajita veggies from both the drive thru and the front. Not to mention, the food that is sitting in the front looks dried out like it’s been sitting there for hours.
The employees seem distracted and confused about what they’re doing. Today, the employee fixing my bowl was so distracted by their co-worker that they gave me half/quarter spoon fulls of each thing I asked for. My bowl looked sad, half empty, and fajita veggie-less at the end of the line. My mother waited 15 minutes for the veggies and steak to cook, and ultimately decided to not get food because of the whole ordeal.
The manager was unapologetic, no sorry for the wait, no compensation, no recognition. They had plenty of time to stand outside with their friend chatting, but couldn’t take their time to apologize and offer any sort of assistance.
I’ve given this location enough chances and enough time. I won’t be returning unless the management is completely taken over by someone more competent.
Atmosphere: 1
Food: 1
Service: 1
Not good. Very expensive for not that good of food.
Atmosphere: 1
Food: 1
Service: 1
Staff look like they have no clue what they are doing. Never any product made. Only person in the store but still waited for a while for someone to come around the corner just to tell me they didn’t have anything ready. The managers should be ashamed, why even be in business. Dog water…. Shut that place down and bringing a QDOBA
Atmosphere: 1
Food: 1
Service: 1
Great experience on Valentine's Day. I was greeted walking in the door by Nick, everything was clean, he was polite, made my order quickly, portions were fair and fresh. I thought I would share since there's a lot of bad reviews. Things were great
Atmosphere: 5
Food: 5
Service: 5
The food was Great
Atmosphere: 3
Food: 5
Service: 5
Always out of things and the store itself is always dirty . This is the only location I’ve ever experienced this and it’s every time. When you walk in 9 out of 10 times hill there is no employee behind the counter. You have to wait for someone. Love chipotle but not this location. Please do better !
Restaurantji Recommends
Worst meal i have ever had..
Close now and save the public
Food: 1
Idk why this place has bad reviews tbh. Every time I come here everyone is so nice and polite and my food is good. Super fast service too. I’ll keep coming back ! lol
Service: 5
Used to be good when first opened. Now its turned into a dumpster fire. Smallest portions ive seen since my trip to vietnam
Every single time I come to this chipotle at nearly any time of day they never have key items. No chicken, no rice, no veggies, at this point does anyone even check to see when they are running low before it’s time to fire up a new batch? Unless you ask for something that they are out of they don’t even consider making more. The amount of times I hear “oh we have to make more” like hello? Did you not even notice you were low? Completely incompetent employees when it comes to running a chipotle location.
Atmosphere: 1
Food: 1
Service: 1
The food here tastes really good, and I really enjoy coming to this Jasper Chipotle. However, the service is often lacking and they frequently run out of key items like cheese, dressing, meats, etc. I really hope management can step up the service and keep supplies better stocked, because this location has great potential and I truly like the food here.
Atmosphere: 1
Food: 4
Service: 2
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