Love Culver’s burgers and fries. Good price, service and meal. Clean and professional place.
Atmosphere: 5
Food: 5
Service: 5
Stephen Glenn
The mushroom Swiss butter burger was terrific. The staff was extremely friendly and well manner even with the high volume of customers in the store.
Atmosphere: 4
Food: 5
Service: 5
Eugenia Ogburn
First timer. Very good flavor on the burger, but so terribly thin.
Atmosphere: 5
Food: 5
Service: 5
Ella Kerrisk
Great customer service and always smiling faces!
Atmosphere: 5
Food: 5
Service: 5
Angiez 288
More times than not, my food is wrong or just greasy. I have sent in emails and Noone contacts back
Atmosphere: 5
Food: 3
Service: 5
Riley H
It is the absolute best place to eat food is fire Staff is so nice kitchen handles everything well Gordon Ramsay can't be the place overall this is the best Shout out to caspunda the best custard maker Shout to the best mangers Food runners are the nicest people you've ever met
Atmosphere: 5
Food: 5
Service: 5
Dirk Ebener
The burgers are above average, and the fries are really good. My favorites are the custards. The meat quality is good and one of the reasons that I come back. The bathroom should be cleaned more frequently, and the general area and tables regular cleaning.
Disappointing Experience – Incorrect Order & Poor Customer Service at Culver’s Jasper, GA
After a long 12-hour workday, my husband and I decided to pick up dinner from Culver’s in Jasper, GA, for a convenient meal. He ordered the cod combo for me and the chicken sandwich combo for himself. However, upon arriving home and unpacking our food, we noticed multiple issues with our order:
His chicken sandwich was missing the top bun,and it was cold. One order of fries was missing. The extra tartar sauce we requested was not included.
We called the restaurant and provided our order number (80). The employee located our order but, to our surprise, when we mentioned the missing bun, she responded, “This is very common.” It was shocking to hear that such mistakes are considered routine. She further justified the errors by stating, “Well, we’re human; we make mistakes.” While occasional mistakes are understandable, consistently providing incomplete orders should not be accepted as the norm.
We were given the option to return to the restaurant, but after an exhausting workday, making another trip was not feasible. The employee also mentioned mailing something to us but did not specify what or how much. In the end, my husband had to eat his sandwich without a top bun and share half of my fries—an entirely unacceptable situation.
Considering that customers wait an additional 3 to 5 minutes after ordering, there should be sufficient time to verify the accuracy of each meal. I strongly encourage Culver’s to improve its order accuracy and customer service training to prevent similar issues in the future. This experience was extremely disappointing. I do have pictures but unable to upload.
Atmosphere: 1
Food: 1
Service: 1
Ted Dahlberg
Great burgers and frozen custard. The staff is always nice and the restaurant is always clean.
Atmosphere: 5
Food: 5
Service: 5
James Muehlenbrock
Culver's is a great place. Friendly service and great food and best custard around.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Custard, Fish Sandwich with Onion Rings, Turtle Sundae, Hamburger
Noelle Nabors
DoorDashed because our son was helping with the younger kids’ basketball games. They forgot the fries, no biggie. We called and they hold no accountability. Take it up with DoorDash even though your employees packed or lack of packed the bag. I was willing to drive to get them but nope not allowed. Won’t be eating here ever again.
Was and will always be my favorite 😍
Atmosphere: 5
Food: 5
Service: 5
Always clean and the food is great. They grow their food and live stock. Everything is so delicious. Try the frozen custard you won't regret it.
Parking: They are busy at lunch and at times on the weekend. The staff can keep up though.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Butterburger Cheese, Concrete Mixer, Onion Rings, Crispy Chicken
Great burgers, great Ice cream...I mean custard.
Atmosphere: 5
Food: 5
Service: 5
Love Culver’s burgers and fries. Good price, service and meal. Clean and professional place.
Atmosphere: 5
Food: 5
Service: 5
The mushroom Swiss butter burger was terrific. The staff was extremely friendly and well manner even with the high volume of customers in the store.
Atmosphere: 4
Food: 5
Service: 5
First timer. Very good flavor on the burger, but so terribly thin.
Atmosphere: 5
Food: 5
Service: 5
Great customer service and always smiling faces!
Atmosphere: 5
Food: 5
Service: 5
More times than not, my food is wrong or just greasy. I have sent in emails and Noone contacts back
Atmosphere: 5
Food: 3
Service: 5
It is the absolute best place to eat food is fire
Staff is so nice kitchen handles everything well
Gordon Ramsay can't be the place overall this is the best
Shout out to caspunda the best custard maker
Shout to the best mangers
Food runners are the nicest people you've ever met
Atmosphere: 5
Food: 5
Service: 5
The burgers are above average, and the fries are really good. My favorites are the custards. The meat quality is good and one of the reasons that I come back. The bathroom should be cleaned more frequently, and the general area and tables regular cleaning.
Kid-friendliness: Definitely
Wheelchair accessibility: Yes.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Custard, Hamburger, Double Butter Deluxe Burger, Ice Cream Sundaes
Restaurantji Recommends
Disappointing Experience – Incorrect Order & Poor Customer Service at Culver’s Jasper, GA
After a long 12-hour workday, my husband and I decided to pick up dinner from Culver’s in Jasper, GA, for a convenient meal. He ordered the cod combo for me and the chicken sandwich combo for himself. However, upon arriving home and unpacking our food, we noticed multiple issues with our order:
His chicken sandwich was missing the top bun,and it was cold. One order of fries was missing. The extra tartar sauce we requested was not included.
We called the restaurant and provided our order number (80). The employee located our order but, to our surprise, when we mentioned the missing bun, she responded, “This is very common.” It was shocking to hear that such mistakes are considered routine. She further justified the errors by stating, “Well, we’re human; we make mistakes.” While occasional mistakes are understandable, consistently providing incomplete orders should not be accepted as the norm.
We were given the option to return to the restaurant, but after an exhausting workday, making another trip was not feasible. The employee also mentioned mailing something to us but did not specify what or how much. In the end, my husband had to eat his sandwich without a top bun and share half of my fries—an entirely unacceptable situation.
Considering that customers wait an additional 3 to 5 minutes after ordering, there should be sufficient time to verify the accuracy of each meal. I strongly encourage Culver’s to improve its order accuracy and customer service training to prevent similar issues in the future. This experience was extremely disappointing. I do have pictures but unable to upload.
Atmosphere: 1
Food: 1
Service: 1
Great burgers and frozen custard. The staff is always nice and the restaurant is always clean.
Atmosphere: 5
Food: 5
Service: 5
Culver's is a great place. Friendly service and great food and best custard around.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Custard, Fish Sandwich with Onion Rings, Turtle Sundae, Hamburger
DoorDashed because our son was helping with the younger kids’ basketball games. They forgot the fries, no biggie. We called and they hold no accountability. Take it up with DoorDash even though your employees packed or lack of packed the bag. I was willing to drive to get them but nope not allowed. Won’t be eating here ever again.
Service: 1
Very good, 2 times in one week eating there.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger
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