If you guys say you open at 9:30 AM and it’s 9:44am and the doors are still locked and I can’t place the order. Then say y’all open at 10 AM because now I’m sitting here waiting so that I can get something to eat, because I can only eat certain stuff! Now I will g be late to work with no food to eat for breakfast. Thanks Arby’s on On Tara Boulevard in Jonesboro. 🤦🏽♀️
Thank you for responding. But… Arby’s is a chain fast food restaurant. Your hours are what they are on the door and website. I too, am an entrepreneur for over 20 years in the service industry, and if I say my hours are 10am- 8pm those are the times I open and close. I can’t say it varies and be successful. Also, I was advised there is no phone for me to call inside the business by an employee before when I wanted to call about an order I made on an app. Although I understand that someone that opens could have a late start this morning, there were two cars parked in the parking lot and I did see someone inside. I have only had an issue a few times with morning opening late, which made me late to work. The times the business is open, up, and running on time I have had a great experience, good food, and wonderful customer service.
Great service. Lady who took my order was really nice to me.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Arby's Signature Sandwiches
lynn jenkins
The food was dry and tasteless. I went thru the drive up. The cherry pie was smashed under the sliders. No horseradish sauce. On my way to work .It was my dinner and I went hungry that night.
Atmosphere: 1
Food: 2
Service: 4
kharlos patrick
Well, Went there seeking the Fish Sandwich. Googled Fish Sandwiches and thought Arby’s had the best looking one. Got to Arby’s in Jonesboro Ga and they said NO WE DON’T HAVE FISH SANDWICHES 🤦🏾♂️🤦🏾♂️🤦🏾♂️🤦🏾♂️
Se Strick
I ordered a turkey and swiss market fresh sandwich. I asked for Mustard on it instead of manates I paid $12 for the fries.Were cold. My sandwich only had meat cheese and bread. I called and no answer
Atmosphere: 1
Food: 1
Service: 1
Beautiful Best
They never open on time. It’s always 10-15 minutes late opening and I have to be at work at 10.
I ordered a turkey and swiss market fresh sandwich. I asked for Mustard on it instead of manates I paid $12 for the fries.Were cold. My sandwich only had meat cheese and bread. I called and no answer
Atmosphere: 1
Food: 1
Service: 1
Dee Johnson
Ordered a classic and get home with a Reuben sandwich. Not the same thing so yeah, nightshift crew has dropped the score. This is NOT A CLASSIC ROAST
I have seen your Deluxe Burger commercial on TV many times and decided to try it. I purchased the burger three separate times–two last month and one this month around 12PM lunch time from the drive-thru. They were still warm, juicy and delicious when I ate them at home each time. I encouraged some of my family members and friends to try Arby's burgers.
Last night around 7:25PM from the drive-thru, I purchased a Deluxe Meal with potato cakes (back for a limited time) and tea for $12.30. I was thoroughly disappointed! The burger was pre-made, cold, tasteless, hard and inedible around the edges with a hard, melted cheese slice stuck to the burger and bun. Lettuce, tomato, onions and a pickle were thrown underneath the burger with a dollop of sauce. Before I opened the bun to take a look, I had taken a couple bites of the burger and a few sips of tea and was thoroughly disgusted with both! The tea was stale with an after-taste. The potato cakes were cold but I kept them to heat and crisp in my air fryer later so that my money wouldn't be a total waste. I was still hungry, disappointed and disgusted with the food. I would like a complimentary "do over" meal that is warm and tasty like the first three burgers I previously purchased. I have also eaten the roast beef sandwiches and was satisfied so I know your food can be tasty.
Whoever made my meal at your restaurant last night failed in execution and their decision to serve subpar food that did not live up to your brand. Your commercials advertise, "We've got the meat." Please live up to that statement by managing better food quality control for taste and freshness so that Arby's brand won't be tarnished. Thank you.
Atmosphere: 2
Food: 2
Service: 2
Robin Whitfield
My first time visiting today. The food and service was wonderful and the restaurant was clean.
If you guys say you open at 9:30 AM and it’s 9:44am and the doors are still locked and I can’t place the order. Then say y’all open at 10 AM because now I’m sitting here waiting so that I can get something to eat, because I can only eat certain stuff! Now I will g be late to work with no food to eat for breakfast. Thanks Arby’s on On Tara Boulevard in Jonesboro. 🤦🏽♀️
Thank you for responding. But…
Arby’s is a chain fast food restaurant. Your hours are what they are on the door and website. I too, am an entrepreneur for over 20 years in the service industry, and if I say my hours are 10am- 8pm those are the times I open and close. I can’t say it varies and be successful. Also, I was advised there is no phone for me to call inside the business by an employee before when I wanted to call about an order I made on an app. Although I understand that someone that opens could have a late start this morning, there were two cars parked in the parking lot and I did see someone inside.
I have only had an issue a few times with morning opening late, which made me late to work. The times the business is open, up, and running on time I have had a great experience, good food, and wonderful customer service.
Atmosphere: 1
Food: 1
Service: 1
We stop every Wednesday after baseball for dinner
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Roast Beef, Classic Roast Beef
Great service. Lady who took my order was really nice to me.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Arby's Signature Sandwiches
The food was dry and tasteless. I went thru the drive up. The cherry pie was smashed under the sliders. No horseradish sauce. On my way to work .It was my dinner and I went hungry that night.
Atmosphere: 1
Food: 2
Service: 4
Well, Went there seeking the Fish Sandwich. Googled Fish Sandwiches and thought Arby’s had the best looking one. Got to Arby’s in Jonesboro Ga and they said NO WE DON’T HAVE FISH SANDWICHES 🤦🏾♂️🤦🏾♂️🤦🏾♂️🤦🏾♂️
I ordered a turkey and swiss market fresh sandwich. I asked for Mustard on it instead of manates I paid $12 for the fries.Were cold. My sandwich only had meat cheese and bread. I called and no answer
Atmosphere: 1
Food: 1
Service: 1
They never open on time. It’s always 10-15 minutes late opening and I have to be at work at 10.
Food is always good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Roast Beef, Classic Roast Beef
I ordered a turkey and swiss market fresh sandwich. I asked for Mustard on it instead of manates I paid $12 for the fries.Were cold. My sandwich only had meat cheese and bread. I called and no answer
Atmosphere: 1
Food: 1
Service: 1
Ordered a classic and get home with a Reuben sandwich. Not the same thing so yeah, nightshift crew has dropped the score. This is NOT A CLASSIC ROAST
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Roast Beef
Restaurantji Recommends
I have seen your Deluxe Burger commercial on TV many times and decided to try it. I purchased the burger three separate times–two last month and one this month around 12PM lunch time from the drive-thru. They were still warm, juicy and delicious when I ate them at home each time. I encouraged some of my family members and friends to try Arby's burgers.
Last night around 7:25PM from the drive-thru, I purchased a Deluxe Meal with potato cakes (back for a limited time) and tea for $12.30. I was thoroughly disappointed! The burger was pre-made, cold, tasteless, hard and inedible around the edges with a hard, melted cheese slice stuck to the burger and bun. Lettuce, tomato, onions and a pickle were thrown underneath the burger with a dollop of sauce. Before I opened the bun to take a look, I had taken a couple bites of the burger and a few sips of tea and was thoroughly disgusted with both! The tea was stale with an after-taste. The potato cakes were cold but I kept them to heat and crisp in my air fryer later so that my money wouldn't be a total waste. I was still hungry, disappointed and disgusted with the food. I would like a complimentary "do over" meal that is warm and tasty like the first three burgers I previously purchased. I have also eaten the roast beef sandwiches and was satisfied so I know your food can be tasty.
Whoever made my meal at your restaurant last night failed in execution and their decision to serve subpar food that did not live up to your brand. Your commercials advertise, "We've got the meat." Please live up to that statement by managing better food quality control for taste and freshness so that Arby's brand won't be tarnished. Thank you.
Atmosphere: 2
Food: 2
Service: 2
My first time visiting today. The food and service was wonderful and the restaurant was clean.
Atmosphere: 5
Food: 5
Service: 5
Food was good, fast service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Arby's Signature Sandwiches, Fries, Roast Beef, Brisket
The sandwiches were delicious, the service was friendly. The only problem was that a couple of tables were a little messy. Otherwise it was perfect.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Potato Cakes, Side Salad, Arby's Signature Sandwiches, Fries, Sauce, Potato, Crinkle Fries, Cookie, Roast, Roast Beef, Brisket, Chicken Tenders, Classic Roast Beef
The open sign still lit at 10:05. Google says open to 11pm... not true.
Atmosphere: 1
Food: 1
Service: 1
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