Bruster's Real Ice Cream

Is 20min before closing too late to get ice cream? I pulled up to order for the girl to literally say “ hey we’re closing soon” I asked “okay, can I order?” She says “ No, we just sanitized the spoons.” For her to say “we’re closing soon” was crazy she knew she could have served me but did not want too because they were cleaning up. The staff drags a lot of business down.

Workers are terrible ngl

I came in around 3:45 in the afternoon, and Antonio did an amazing job helping me pick out the flavor that I want. I had a really great experience at the Brewsters today! Antonio is such a sweetheart and was patient as I tried to figure out what I wanted and help me set up a rewards point account as well! From what I could tell, this place is kept very clean and up-to-date!

I’m definitely a happy customer, especially with this new brookie flavor!

Overpriced, quality of ice cream went down, and poor customer service. The grounds are unkempt, grounds need cleaning and updating.

My order wasn't accurate. it took a while before anyone came to the window, no apology for the wait time.

The quality of ice cream is good, but I love the kindness of their services the most.

I had the warm chocolate chip sundae with chocolate oreo and sea salt caramel ice cream with toffee. I have never had Bruster's ice cream that taste this horrible and of low quality. The chocolate oreo ice cream had ice crystals in it. The sea salt caramel with toffee tasted like vanilla with toffee pieces..how can fresh made ice cream develop ice crystals and did we forget to add flavor to the sea salt caramel....all for the whopping cost of over $10...I was dooped...they gave me some store brand frosted ice milk and charged me Bruster's new inflation tariff price. Native to McDonough...that's always my Brusters location but since I was in this area....clearly I FAAFO all Brusters aren't created equally...Hey somebody at the Bruster's on Jodeco Rd in McDonough go train that imposter in Morrow...until then ice cream lovers beware!

The Mt Zion location is horrible. They don’t acknowledge the customers in a timely manner & the counters are sticky & filled w/ dead bugs. The prices are also higher. They like to nickel & dime you for a pretzel stick, etc. Do yourself a favor & drive to the Jodeco location.

5 Star service they got us in and out in a matter of minutes.

Visited this morrow location last night. Service was exceptional.

I just wanted to give a shoutout to the new crew at Bruster, they’re amazing! Super polite, efficient, and really make the experience enjoyable. It’s a huge improvement compared to the old crew. The service is faster, friendlier, and overall more professional. Keep up the great work!

Ordered an online pick-up at the Mt. Zion location. I saw others served b4 i had to stop and ask about my order. Only to be told, they don't receive any online orders. With one employee working, the company can do better.

I buy kids Dino sundae at other locations ,and was never charged for a change of flavor. As far as I know we can choose the flavor we want without having to pay $1.50 extra .

Service: 5

My 4 children and I come here regularly, I normally get the free baby cone for my 2 year old. Was told today they discontinued giving out baby cones. Very disappointing were regulars. Will not be coming back.

Atmosphere: 1

Food: 4

Service: 3

While I liked that they have a drive thru, I was NOT pleased with the prices. They were higher than what I pay at any other location for the exact same thing. I also was not a fan of the ice cream. I ordered strawberry cheesecake and Oreo, but they were more like vanilla with a dash of strawberry swirl and a few Oreo crumbs. This was my first and last visit to the Morrow location.

Atmosphere: 4

Food: 3

Service: 4