I went for lunch today. Salad was old, I asked for dressing and I did not get it. I have never had nasty chick fa la until now. I will not eat here again. Food was not fresh
Atmosphere: 1
Food: 1
Service: 1
Dr. Jèan Ward
I always visit this is my favorite Chick Fil A ,Chad ( Definitely ask him to tell you his joke of the day ) , Joe ( Look for the Smile ),Brandy ( Always Bright and chipper) ,Linda , ( reminds you of your Grandmother so act right) Michael ( One of the most distinguished young men you will meet) and the whole crew never disappoint me. The food is ALWAYS FRESH. They are always smiling and give great customer service and care.
Atmosphere: 5
Food: 5
Service: 5
Royal Zay
Roach problems
Food: 4
Ginóu Jacob
Always a long wait, but staff is very pleasant and makes sure everyone is taken care of.
Atmosphere: 3
Food: 3
Service: 2
Tina Smith
Always a pleasure
Atmosphere: 5
Food: 5
Service: 5
gagandeep singh
very professional and great staff at this location..they serve you with smile.
Atmosphere: 5
Food: 5
Service: 5
Mathew Hetzel
I’ve been here 3 times in a row and every time they got something wrong with my order
Atmosphere: 5
Food: 5
Service: 1
Kay Kaohu
The Vanilla ice coffee with shake base is a game changer if your a coffee person. I absolutely enjoy it! 💯
Atmosphere: 5
Food: 5
Service: 5
Wayne Trought
Terrible customer service today. Black woman in drive thru was rude to me. I placed a mobile order and she was seeing I had the right location and she was just giving me attitude.
Atmosphere: 1
Food: 1
Service: 1
JOSE RODRIGUEZ
This is the third time I order my food. mobile order Pick up inside always missing something I call just to hear I’m sorry
I ordered a four count chicken mini and they didn’t even have the chicken up. After not notifying me of a weight all they had to offer me was a regular chicken biscuit. Nothing in Riverdale is decent not the service not the Chick-fil-A not anything.
Atmosphere: 1
Food: 1
Service: 1
Zac Andrews
They got the order so wrong I just gave up and took what she said and then fixed it at the window and had to purchase what I actually wanted at the pickup window.
Atmosphere: 5
Food: 5
Service: 2
David Hurst
Frustrated! I had stopped and gotten a chicken biscuit at the CFA in Griffin yesterday before golf. Today, at 10:20am, following a Dental appointment - and I hadn't eaten yet - I decided to get one again at the Jonesboro - Tara Blvd location. So, I arrived in their drive-thru at 10:26. However, especially compared to my experience yesterday in Griffin, this one was incredibly slow. So I finally get up to give my order at 10:33 a.m. and the gentleman tells me that they have switched to lunch and I cannot get a biscuit. I do understand that there's a bit of effort to switch over, but making that a hard and fast rule when they have to know - for whatever reason - their drive-thru is simply slower than most other locations. I asked the gentleman outside to let me speak to a manager, so then he communicated with someone inside and they were able to get a biscuit. This is so frustrating! A multibillion dollar company who's focus has always been exceptional customer service cannot anticipate this scenario? Sadly, they have become one more fast food corporation, it appears! 🙄
Atmosphere: 2
Food: 4
Service: 2
Robert Gainey
Sat for 10+ minutes waiting to be served (the dwarf house side). Finally had to go up to the counter to get someone to wait on the table. Truett would not have been happy!
Atmosphere: 5
Food: 5
Service: 1
Matt
The staff was very patient and friendly with our large group.
I went for lunch today. Salad was old, I asked for dressing and I did not get it. I have never had nasty chick fa la until now. I will not eat here again. Food was not fresh
Atmosphere: 1
Food: 1
Service: 1
I always visit this is my favorite Chick Fil A ,Chad ( Definitely ask him to tell you his joke of the day ) , Joe ( Look for the Smile ),Brandy ( Always Bright and chipper) ,Linda , ( reminds you of your Grandmother so act right) Michael ( One of the most distinguished young men you will meet) and the whole crew never disappoint me. The food is ALWAYS FRESH. They are always smiling and give great customer service and care.
Atmosphere: 5
Food: 5
Service: 5
Roach problems
Food: 4
Always a long wait, but staff is very pleasant and makes sure everyone is taken care of.
Atmosphere: 3
Food: 3
Service: 2
Always a pleasure
Atmosphere: 5
Food: 5
Service: 5
very professional and great staff at this location..they serve you with smile.
Atmosphere: 5
Food: 5
Service: 5
I’ve been here 3 times in a row and every time they got something wrong with my order
Atmosphere: 5
Food: 5
Service: 1
The Vanilla ice coffee with shake base is a game changer if your a coffee person. I absolutely enjoy it! 💯
Atmosphere: 5
Food: 5
Service: 5
Terrible customer service today. Black woman in drive thru was rude to me. I placed a mobile order and she was seeing I had the right location and she was just giving me attitude.
Atmosphere: 1
Food: 1
Service: 1
This is the third time I order my food. mobile order
Pick up inside always missing something
I call just to hear I’m sorry
Atmosphere: 1
Food: 5
Service: 1
Restaurantji Recommends
I ordered a four count chicken mini and they didn’t even have the chicken up. After not notifying me of a weight all they had to offer me was a regular chicken biscuit. Nothing in Riverdale is decent not the service not the Chick-fil-A not anything.
Atmosphere: 1
Food: 1
Service: 1
They got the order so wrong I just gave up and took what she said and then fixed it at the window and had to purchase what I actually wanted at the pickup window.
Atmosphere: 5
Food: 5
Service: 2
Frustrated! I had stopped and gotten a chicken biscuit at the CFA in Griffin yesterday before golf. Today, at 10:20am, following a Dental appointment - and I hadn't eaten yet - I decided to get one again at the Jonesboro - Tara Blvd location. So, I arrived in their drive-thru at 10:26. However, especially compared to my experience yesterday in Griffin, this one was incredibly slow. So I finally get up to give my order at 10:33 a.m. and the gentleman tells me that they have switched to lunch and I cannot get a biscuit. I do understand that there's a bit of effort to switch over, but making that a hard and fast rule when they have to know - for whatever reason - their drive-thru is simply slower than most other locations. I asked the gentleman outside to let me speak to a manager, so then he communicated with someone inside and they were able to get a biscuit. This is so frustrating! A multibillion dollar company who's focus has always been exceptional customer service cannot anticipate this scenario? Sadly, they have become one more fast food corporation, it appears! 🙄
Atmosphere: 2
Food: 4
Service: 2
Sat for 10+ minutes waiting to be served (the dwarf house side). Finally had to go up to the counter to get someone to wait on the table. Truett would not have been happy!
Atmosphere: 5
Food: 5
Service: 1
The staff was very patient and friendly with our large group.
Atmosphere: 5
Food: 5
Service: 5
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