GREAT CUSTOMER SERVICE+1(8O5)-41O 5OO2 NO NONSENSE AND GREAT ASSISTANCE!!!
Ruti Vidales
French fries are horrible
Tory Thomason
Will never eat at any location again!!!! Ordered food online May 16th. After 1.5hrs of patiently waiting, checked on my order. They didn’t have my order ticket. Asked for a refund, was told only the GM could refund online orders and to call back next day(Saturday). Also left my name and number for them to contact me. Called corporate that Friday night as well, was told I’d hear back in 3-4days. Called the store back the next day (Saturday), GM isn’t there again. Called back Sunday, GM still isn’t there. Keep being told to call back the next day. Staff was once again rude and unhelpful and tried to hang up on me. Called corporate again that Sunday, they are still no help. Said another 3-4days. Here it is Thursday, no call back from the store, no call back from corporate, no refund. WORST CUSTOMER SERVICE EVER! No accountability or even care that it’s been a week and they still have my money for a service and product that wasn’t rendered. I am absolutely disgusted with this company. Please don’t spend your money here!
Shrinivas Poojari
GREAT CUSTOMER SERVICE+1 (805)-301 7071 NO NONSENSE AND GREAT ASSISTANCE!!!
Kayla M. Buell
They don’t take food health safety to serious. There hands weren’t washed or wearing gloves. They have bad hygiene all around everything was crossing contaminated.
Marty Fierbaugh
Terrible service. Left items off order and refused to give me what I had paid for after driving all the way back to the restaurant. Never again.
Heidi Garron
I visited Wingstop Chicopee MA today and I was not impressed at all. Tenders very stringy and chewy, piping hot fries that were floppy and soggy not very appetizing. My one and done! I say they have the worst quality tenders and the ranch and blue cheese dressing taste alike, both are just watery and nasty. Banquet brand chicken is about the same level as this!!! I want my money back!!
Cynthia Camacho Soto
pedí alitas plain (sin empanado), no tenían sabor, el cuerito mongo, sin tostar y no estaban completamente cocinadas. San Germán, PR
Hazel McGlown
we spent $45 from Whipple location Hayward and requested well done received the order over cooked. Because I had no way to return the food they would not refund…
Tellisha Silva
Delivered half my order. Tried to blame the driver. Then when i went to the store they lied. The driver showed up and said they only give him 2 orders. They were rude the entire time!
They have terrible customer service. They have routinely left items out of an expensive order. I will not return.
Kels Sewing
Wingstop Happy Valley rd in Phx Arizona is THE WORST. I was so excited to try them for the first time ever. Ordered online, drove up there and arrived at 48 mins after I placed my order as the email said the wings should be done by then. A clueless worker said it could be another 20 mins or 40 mins. I’m not really sure. Asked to get a refund, the manager was too incompetent to complete a refund. Will have to dispute this charge on my credit card. my first time trying Wingstop and I didn’t even get to try it, but I WILL NEVER BE BACK. Do better
Courtnee Glenn
WORST LOCATION!! The customer service is piss-poor. The staff always have an attitude. They will mess your order up your order too.
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: 10 PC Wing Combo
Antonio Clay
I placed an online order.
The food and service were great. I was immediately greet when I walked through the door. My food was ready when I walked in the door.
GREAT CUSTOMER SERVICE+1(8O5)-41O 5OO2 NO NONSENSE AND GREAT ASSISTANCE!!!
French fries are horrible
Will never eat at any location again!!!! Ordered food online May 16th. After 1.5hrs of patiently waiting, checked on my order. They didn’t have my order ticket. Asked for a refund, was told only the GM could refund online orders and to call back next day(Saturday). Also left my name and number for them to contact me. Called corporate that Friday night as well, was told I’d hear back in 3-4days. Called the store back the next day (Saturday), GM isn’t there again. Called back Sunday, GM still isn’t there. Keep being told to call back the next day. Staff was once again rude and unhelpful and tried to hang up on me. Called corporate again that Sunday, they are still no help. Said another 3-4days. Here it is Thursday, no call back from the store, no call back from corporate, no refund. WORST CUSTOMER SERVICE EVER! No accountability or even care that it’s been a week and they still have my money for a service and product that wasn’t rendered. I am absolutely disgusted with this company. Please don’t spend your money here!
GREAT CUSTOMER SERVICE+1 (805)-301 7071 NO NONSENSE AND GREAT ASSISTANCE!!!
They don’t take food health safety to serious. There hands weren’t washed or wearing gloves. They have bad hygiene all around everything was crossing contaminated.
Terrible service. Left items off order and refused to give me what I had paid for after driving all the way back to the restaurant. Never again.
I visited Wingstop Chicopee MA today and I was not impressed at all. Tenders very stringy and chewy, piping hot fries that were floppy and soggy not very appetizing. My one and done! I say they have the worst quality tenders and the ranch and blue cheese dressing taste alike, both are just watery and nasty. Banquet brand chicken is about the same level as this!!! I want my money back!!
pedí alitas plain (sin empanado), no tenían sabor, el cuerito mongo, sin tostar y no estaban completamente cocinadas. San Germán, PR
we spent $45 from Whipple location Hayward and requested well done received the order over cooked. Because I had no way to return the food they would not refund…
Delivered half my order. Tried to blame the driver. Then when i went to the store they lied. The driver showed up and said they only give him 2 orders. They were rude the entire time!
Restaurantji Recommends
They have terrible customer service. They have routinely left items out of an expensive order. I will not return.
Wingstop Happy Valley rd in Phx Arizona is THE WORST. I was so excited to try them for the first time ever. Ordered online, drove up there and arrived at 48 mins after I placed my order as the email said the wings should be done by then. A clueless worker said it could be another 20 mins or 40 mins. I’m not really sure. Asked to get a refund, the manager was too incompetent to complete a refund. Will have to dispute this charge on my credit card. my first time trying Wingstop and I didn’t even get to try it, but I WILL NEVER BE BACK. Do better
WORST LOCATION!! The customer service is piss-poor. The staff always have an attitude. They will mess your order up your order too.
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: 10 PC Wing Combo
I placed an online order.
The food and service were great. I was immediately greet when I walked through the door. My food was ready when I walked in the door.
Atmosphere: 5
Food: 5
Service: 5
I love the lemon pepper wings and fries
Atmosphere: 5
Food: 5
Service: 5
Loading...