Went by today at 11:05 and the doors were locked. Plenty of people working and they saw me and ignored me. This location is typically decent but this is ridiculous
Atmosphere: 1
Food: 1
Service: 1
wynter williams
worse chipotle ever they put hair in my food and gave me STALE!!!!! chips don’t go
Atmosphere: 1
Food: 1
Service: 1
carlie mcclellan
The white man who was on line tonight was VERY rude. Didn’t give correct portions had a VERY rude attitude and acted like he was miserable. The Red hair girl on cashier was very kind and had to apologize for his attitude after he treated three of us rudely. He needs to be spoken to. I will not be coming back after this experience.
Atmosphere: 4
Food: 5
Adam (Adamthebo55)
Just go to the one on Barrett. I’ve had my food soak through the bowl and the bag on me twice from this location in my car. The service is always decently slow even if there’s no one in the restaurant. They don’t have the kitchen making the to go orders like the one on Barrett so if they’re backed up you’re SOL. Literally the worst chipotle I’ve been to and I’ve seen one with a fly swarm in it in Savannah. I’d rather eat there 15 times than eat at this location again because at least my car didn’t reek of chipotle for a week
Atmosphere: 1
Food: 4
Service: 1
Evelin M Moreno
Great service, very clean and friendly service!
Atmosphere: 5
Food: 5
Service: 5
hi there
Exceptional Service from Jonathan and Aurelia at Chipotle (100 Chastain Rd)
It is Saturday, October 25, 2025, at 2:22 PM EST, and I am just now leaving the Chipotle location at 100 Chastain Rd. I wanted to take a moment to highlight the outstanding service my daughter and I received from Jonathan and Aurelia. They were fantastic!
Their customer service, efficiency, and the quality and timeliness of our order were all exceptional. The manner in which they served us was warm, professional, and truly worth noting. Whoever hired them did an excellent job selecting such amazing candidates for this role.
We’ve had a variety of Chipotle experiences over the years, but this one was absolutely worth writing a review about. Thank you for the great service!
Atmosphere: 5
Food: 5
Service: 5
taylor kirkman
Whoever made the rice tonight did great
Atmosphere: 5
Food: 5
Service: 5
Paris Brown
Dont go here if you dont like small portions black man refused to give more steak and chicken in my quesadilla and hes says gonna be extra he was rude and disrespectful i ordered a kids steak and chicken quesadilla thats the last straw and we will not be back just go to ernest barrett pkwy and another chipotle locations:(
Atmosphere: 1
Food: 1
Service: 1
Carri Haigh
I placed an online order and it was ready when I arrived. I'm glad I looked in the bag before I left bc they did not put the chips in the bag. When I asked about it, the cashier pointed to the bags of (stale) chips next to the register and told me to take one of those. No apology, no handing the bag to me. Small touches of better customer service would have been greatly appreciated.
Michelle Bowen
Efficiency Feedback for Chipotle Chastain Road (October 5, 8:01 PM)
Edited Message: It is 8:01 PM on Sunday, October 5, and my daughter and I are at the Chipotle on Chastain Road. It’s very busy—there are five people behind us and four in front of us.
There’s one gentleman working the main line, meaning he’s taking orders, adding the meat, and dressing the bowls or burritos. There’s a woman handling the cashier position, and another gentleman managing to-go orders. Someone else is cutting meat, and another team member in the back appears to be handling prep work.
At a minimum, having the cashier assist the main line by helping dress the food would make the process much more efficient. Right now, she’s doing her job beautifully, but waiting until the one gentleman completes every step—taking orders, adding meat, and dressing items—before ringing customers up.
The line would move much faster if two people were working the main line, which I’ve seen at other Chipotle locations. Just wanted to share this feedback in case the manager sees it—the staff is doing great, but a small adjustment could really help with flow and efficiency.
I had a pretty big catering order and Chipotle did not disappoint! Specifically wanted to shout out Andrew. Andrew did a good job providing info on each box, was very helpful with bringing everything to my car and was very kind! Thanks Andrew!
Atmosphere: 5
Food: 5
Service: 5
Barney Stinson
Horrible service, management only cares about their bottom line instead of the customer. Probably the smallest portions of the chipotles in the area
Atmosphere: 1
Food: 1
Service: 1
Rahul Dhiman
Good food, people and service
Atmosphere: 5
Food: 5
Service: 5
Jean-Marc
Very busy and they don't always take the correct order.
Atmosphere: 4
Food: 4
Service: 3
Valerie Gowens
Worst location I have ever been too. Food line was empty, restaurant was dirty, slow service …this place needs a major overhaul .
Went by today at 11:05 and the doors were locked. Plenty of people working and they saw me and ignored me. This location is typically decent but this is ridiculous
Atmosphere: 1
Food: 1
Service: 1
worse chipotle ever they put hair in my food and gave me STALE!!!!! chips don’t go
Atmosphere: 1
Food: 1
Service: 1
The white man who was on line tonight was VERY rude. Didn’t give correct portions had a VERY rude attitude and acted like he was miserable. The Red hair girl on cashier was very kind and had to apologize for his attitude after he treated three of us rudely. He needs to be spoken to. I will not be coming back after this experience.
Atmosphere: 4
Food: 5
Just go to the one on Barrett. I’ve had my food soak through the bowl and the bag on me twice from this location in my car. The service is always decently slow even if there’s no one in the restaurant. They don’t have the kitchen making the to go orders like the one on Barrett so if they’re backed up you’re SOL. Literally the worst chipotle I’ve been to and I’ve seen one with a fly swarm in it in Savannah. I’d rather eat there 15 times than eat at this location again because at least my car didn’t reek of chipotle for a week
Atmosphere: 1
Food: 4
Service: 1
Great service, very clean and friendly service!
Atmosphere: 5
Food: 5
Service: 5
Exceptional Service from Jonathan and Aurelia at Chipotle (100 Chastain Rd)
It is Saturday, October 25, 2025, at 2:22 PM EST, and I am just now leaving the Chipotle location at 100 Chastain Rd. I wanted to take a moment to highlight the outstanding service my daughter and I received from Jonathan and Aurelia. They were fantastic!
Their customer service, efficiency, and the quality and timeliness of our order were all exceptional. The manner in which they served us was warm, professional, and truly worth noting. Whoever hired them did an excellent job selecting such amazing candidates for this role.
We’ve had a variety of Chipotle experiences over the years, but this one was absolutely worth writing a review about. Thank you for the great service!
Atmosphere: 5
Food: 5
Service: 5
Whoever made the rice tonight did great
Atmosphere: 5
Food: 5
Service: 5
Dont go here if you dont like small portions black man refused to give more steak and chicken in my quesadilla and hes says gonna be extra he was rude and disrespectful i ordered a kids steak and chicken quesadilla thats the
last straw and we will not be back just go to ernest barrett pkwy and another chipotle locations:(
Atmosphere: 1
Food: 1
Service: 1
I placed an online order and it was ready when I arrived. I'm glad I looked in the bag before I left bc they did not put the chips in the bag. When I asked about it, the cashier pointed to the bags of (stale) chips next to the register and told me to take one of those. No apology, no handing the bag to me. Small touches of better customer service would have been greatly appreciated.
Efficiency Feedback for Chipotle Chastain Road (October 5, 8:01 PM)
Edited Message:
It is 8:01 PM on Sunday, October 5, and my daughter and I are at the Chipotle on Chastain Road. It’s very busy—there are five people behind us and four in front of us.
There’s one gentleman working the main line, meaning he’s taking orders, adding the meat, and dressing the bowls or burritos. There’s a woman handling the cashier position, and another gentleman managing to-go orders. Someone else is cutting meat, and another team member in the back appears to be handling prep work.
At a minimum, having the cashier assist the main line by helping dress the food would make the process much more efficient. Right now, she’s doing her job beautifully, but waiting until the one gentleman completes every step—taking orders, adding meat, and dressing items—before ringing customers up.
The line would move much faster if two people were working the main line, which I’ve seen at other Chipotle locations. Just wanted to share this feedback in case the manager sees it—the staff is doing great, but a small adjustment could really help with flow and efficiency.
Atmosphere: 3
Food: 5
Service: 2
Restaurantji Recommends
I had a pretty big catering order and Chipotle did not disappoint! Specifically wanted to shout out Andrew. Andrew did a good job providing info on each box, was very helpful with bringing everything to my car and was very kind! Thanks Andrew!
Atmosphere: 5
Food: 5
Service: 5
Horrible service, management only cares about their bottom line instead of the customer. Probably the smallest portions of the chipotles in the area
Atmosphere: 1
Food: 1
Service: 1
Good food, people and service
Atmosphere: 5
Food: 5
Service: 5
Very busy and they don't always take the correct order.
Atmosphere: 4
Food: 4
Service: 3
Worst location I have ever been too. Food line was empty, restaurant was dirty, slow service …this place needs a major overhaul .
Atmosphere: 1
Food: 1
Service: 1
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