i came to this location on 11/29 around 12:40 in drive thru and waited 10+ mins for my whole order to be made completely wrong. i don't know what's going on with the three ladies on that shift but they have horrible communication skills which lead me to have to come inside to ensure my food was made the way i ordered it. even when i came inside there was NO communication to the person on sandwhiches to ensure my order was made properly. and i don't know who the manager on duty was but i sure hope it wasn't the girl making drinks slamming them around like she had a attitude or problem or something.
Service: 1
Jimena Moreno
The service is getting worse and the coffee is bad!!!
Service: 1
Justin Lancaster
I don’t know what’s wrong with the management or the workers at this particular location, they can never make a coffee right.
Cierra Jenkins
Honestly writing this review because I’m fed up with this location. In some sort of capacity my order is always made incorrect. This is the closes location to my house and it’s unbelievable how bad this location is. They never have enough help here. The young lady that works there says “the manager doesn’t want to put anyone else on the clock.” This is also the only location that I constantly always have to pull up and wait on my order to come out. Literally no other location do I deal with this. It’s also no point of making requests verbose because it’s always ignored. (Like allergy requests) Good luck stopping before work. Not to mention. The manager yelled at me, argued with me about having the correct location (I’m a local 🤧) and proceeded to hang up in my face….. I said everything very kind….
Atmosphere: 3
Food: 1
Service: 2
Elizabeth Winter
Waited over 20 minutes for 3 drinks, and one wasn't even the right drink order. All of them had no syrup and weren't sweet at all. The food was old and burnt. The employees were loud and unprofessional and the place was unorganized. 0/10 needs major improvement, I don't recommend this location.
Atmosphere: 1
Food: 1
Service: 1
insane brain
I ordered once, and didn’t receive the two donuts i ordered. In that same order, I got an iced coffee that had no sugar, and ice when i asked for none. When I got a refund from door-dash and ordered the donuts again, I received the wrong donuts. I called Dunkin, and all they said was that it wasn’t their fault.
Food: 1
Service: 1
Alicia Birch
They got my order wrong and the lady who is collecting and serving. The food was very rude.
James H
The manager Candice is very disrespectful and rude. Why hire a manager who doesn’t have their store in order? Coffee is never made right and the attitudes are beyond disgraceful and disgusting. Health department needs to urgently look at this place. Get a whole new staff and a clean store if you want customers !!! Save your money people.
Atmosphere: 1
Food: 1
Service: 1
Anonymous User
I come here often before work to get a drink and a donut. Here recently my order has been wrong at least 10 times! If it was a complicated order I would understand but it’s not.
The new manager candice is so rude! i went to order a Iced coffee and i got attitude from her the whole would not recommend going here
Atmosphere: 1
Food: 1
Service: 1
Reject Mediocrity
I come here often the service is the same. The workers avoid eye contact, avoid you, and won't answer you when you try to get their attention.... definitely deserve a $25/hr raise 🙌 👏 👌 🌟 - there's a reason they are ranked on their own system at the bottom of all locations.
Atmosphere: 1
Food: 1
Service: 1
Megan Bakir
Closed at least the drive thru at 8:50pm even though the store hours say they close at 9pm
hudson hudson
They didn’t even tell me when my food was ready but told everybody else and I just sat there like an idiot
Atmosphere: 1
Food: 2
Service: 1
Casey Fisher
It’s crazy how some of the employees will talk to customers. Apparently asking for milk with cream and vanilla syrup is “against their standards” and “If I want something in milk I can get coffee in it” for my 4 year old.
i came to this location on 11/29 around 12:40 in drive thru and waited 10+ mins for my whole order to be made completely wrong. i don't know what's going on with the three ladies on that shift but they have horrible communication skills which lead me to have to come inside to ensure my food was made the way i ordered it. even when i came inside there was NO communication to the person on sandwhiches to ensure my order was made properly. and i don't know who the manager on duty was but i sure hope it wasn't the girl making drinks slamming them around like she had a attitude or problem or something.
Service: 1
The service is getting worse and the coffee is bad!!!
Service: 1
I don’t know what’s wrong with the management or the workers at this particular location, they can never make a coffee right.
Honestly writing this review because I’m fed up with this location. In some sort of capacity my order is always made incorrect. This is the closes location to my house and it’s unbelievable how bad this location is. They never have enough help here. The young lady that works there says “the manager doesn’t want to put anyone else on the clock.”
This is also the only location that I constantly always have to pull up and wait on my order to come out. Literally no other location do I deal with this. It’s also no point of making requests verbose because it’s always ignored. (Like allergy requests)
Good luck stopping before work. Not to mention. The manager yelled at me, argued with me about having the correct location (I’m a local 🤧) and proceeded to hang up in my face….. I said everything very kind….
Atmosphere: 3
Food: 1
Service: 2
Waited over 20 minutes for 3 drinks, and one wasn't even the right drink order. All of them had no syrup and weren't sweet at all. The food was old and burnt. The employees were loud and unprofessional and the place was unorganized. 0/10 needs major improvement, I don't recommend this location.
Atmosphere: 1
Food: 1
Service: 1
I ordered once, and didn’t receive the two donuts i ordered. In that same order, I got an iced coffee that had no sugar, and ice when i asked for none. When I got a refund from door-dash and ordered the donuts again, I received the wrong donuts. I called Dunkin, and all they said was that it wasn’t their fault.
Food: 1
Service: 1
They got my order wrong and the lady who is collecting and serving. The food was very rude.
The manager Candice is very disrespectful and rude. Why hire a manager who doesn’t have their store in order? Coffee is never made right and the attitudes are beyond disgraceful and disgusting. Health department needs to urgently look at this place. Get a whole new staff and a clean store if you want customers !!! Save your money people.
Atmosphere: 1
Food: 1
Service: 1
I come here often before work to get a drink and a donut. Here recently my order has been wrong at least 10 times! If it was a complicated order I would understand but it’s not.
Atmosphere: 1
Food: 2
Service: 1
The Dunkalatte was delicious!
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
The new manager candice is so rude! i went to order a Iced coffee and i got attitude from her the whole would not recommend going here
Atmosphere: 1
Food: 1
Service: 1
I come here often the service is the same. The workers avoid eye contact, avoid you, and won't answer you when you try to get their attention.... definitely deserve a $25/hr raise 🙌 👏 👌 🌟 - there's a reason they are ranked on their own system at the bottom of all locations.
Atmosphere: 1
Food: 1
Service: 1
Closed at least the drive thru at 8:50pm even though the store hours say they close at 9pm
They didn’t even tell me when my food was ready but told everybody else and I just sat there like an idiot
Atmosphere: 1
Food: 2
Service: 1
It’s crazy how some of the employees will talk to customers. Apparently asking for milk with cream and vanilla syrup is “against their standards” and “If I want something in milk I can get coffee in it” for my 4 year old.
Atmosphere: 1
Service: 1
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