Dunkin'
741 Townpark Ln, Kennesaw
(678) 355-5518
Recent Reviews
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Friendly staff
Atmosphere: 5
Food: 5
Service: 5
The young lady who helped us in the drive-thru was incredibly kind. And the barista, Akela, who made our matcha drinks did PHENOMENAL. Not everyone can make matcha well, but Akela absolutely nailed it, she deserves a raise. Thank you, girl, it’s delicious 😋
Food: 5
Service: 5
I ordered a sausage, egg, and cheese croissant. The egg was soggy and unpleasant to eat. The hash browns were soggy, also. My first and last time coming here.
This Dunkin’ Donuts location is by far the cleanest I’ve ever been to the only issue I had was they were out of the “Wicked” donuts :/ but the service is great!
Atmosphere: 5
Food: 4
Service: 5
My first visit to this place was unpleasant, but I decided to give it another chance, and I visited yesterday.
I bought some donuts, like last time, for a church event, and everyone left their donuts on their plates because they were hard and dry. It was very unpleasant and embarrassing.
The first time I didn't complain to the store, but today I called and spoke with the manager, and she told me very nonchalantly that they already had many calls complaining about hard donuts and incorrect orders.
She also mentions that the donuts aren't baked at this establishment and that it's not her responsibility, but that I should bring the donuts and when she gets the money, she'll give it to me.
She knows about the problem in the store and still sells to us. For her, being a manager, she was just a know-it-all and had no knowledge whatsoever of how to solve customer service problems.
The last thing I want to mention is that I told her I was going to complain to the corporation, and she replied that it was her store and she could do whatever she wanted with it.
Atmosphere: 1
Food: 1
Service: 1
Placed a mobile order and they were out of half my order. Waste of my time and money
Food: 2
Service: 3
On 9/7/25 at 4:15 pm, there was only one girl covering the entire store, and she did her ones. Incredible coffee give my girl a raise
Atmosphere: 5
Food: 5
Service: 5
Number one Baskin in Town . Always full of flavor and The People are amazing ❤️❤️
Atmosphere: 5
Food: 5
Service: 5
Team was exceptionally nice and the food was great. As a walk in customer, I noticed the drive thru lane was moving quickly and would not hesitate using the drive thru lane at any time.
Atmosphere: 5
Food: 5
Service: 5
Good for a quick breakfast.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Love their ice cream BUT the Attitude is HORRIBLE . We been going to this place for ever but lately two of the girls working here HATE when we come in. Mind you we are a family of 13 sometimes 8 so you should be happy we buying right. Plus we are very quick to order so I don't understand what the problem is. It honestly making me not want to come back, but if it continues I will directly ask what the problem is . If there is a problem then we wont come back.
Atmosphere: 1
Food: 5
Service: 1
It's always a great selection of ice cream. Pleasant service.
Atmosphere: 5
Food: 5
Service: 5
Always a pleasure to drop by. I do pickups here sometimes with my toddler, and one of the employees was nice enough to give her a small ice cream while we waited. DD employees have said they should hire her with all her happy energy! Very friendly employees. Good treats too.
Atmosphere: 5
Food: 5
Service: 5
Friendly
Atmosphere: 5
Food: 5
Service: 5
Best coffee going
Atmosphere: 5
Food: 5
Service: 5
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