Dunkin'
3139 Cobb Pkwy NW Ste 100, Kennesaw
(770) 974-9717
Recent Reviews
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1. The staff talks very loudly to each other and makes noise. 2. Flies. They fly into the transparent cabinet with food.
Atmosphere: 1
Food: 1
Service: 1
Really wanted a lil something before work but got FROZEN bagel bites and my HALF way full hot chai was literally just milk and water(i wish i was lying) #dayruined #americasrunningawayfromdukin
Food: 1
Wow, one of the worst experiences I’ve had with any restaurant. Drive-thru was so slow we had to go inside. Barely acknowledged us as we entered. Could sense the employees were miserable. Avoid this place at all costs!
Atmosphere: 2
Food: 2
Service: 1
Much better service than the Kennesaw
Atmosphere: 3
Food: 3
Service: 5
Donuts were 2 or 3 days old. Also I ordered the wrong coffee on accident. There response was I'm stuck with it.
Atmosphere: 1
Food: 1
Service: 1
Stood there for quite a while until served.
Atmosphere: 4
Food: 4
Service: 2
The food is absolutely terrible at this location. The restaurant itself has a distinct "plastic" odor so strong you can smell it from the drive thru window, and this odor seems to seep into the food and ruin it every single time. It has been this way for several years, so it doesn't seem like a temporary problem. My guess is that it stems from an equipment issue that wouldn't be feasible to resolve cost or difficulty wise (like wholly replacing cooking hardware), or maybe there's a problem with the water filtration since you can even taste it in the ice cubes. If you're craving Dunkin', I'd suggest visiting the one on Bells Ferry as it's the only one in the area that's decent.
Ordered a Latte and munchkins. They didn’t have the flavor munchkins I ordered on the app, that’s fine it’s whatever. But tell me how, as I’m already driving away into work do I notice that my coffee is missing half of what it’s supposed to have?! No whipped cream, drizzle, or spice topping? And the flavor is awful, weak, watered down and bland with what I’m fairly certain was only the vanilla flavoring. Go to the store five minutes up the road, they will at least give you what you pay for and not just .50 cents worth of the 6$ coffee you paid for.
Atmosphere: 1
Food: 1
Service: 3
Awful nasty disgusting from the people that work there to the disgusting food and if you call it coffee it’s sewage
Easy drive up window, there is not much you can do with a doughnut shop to improve atmosphere. Bought for church.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Doughnut Holes
Restaurantji Recommends
Amazing, don't really understand what these other reviews are saying because I come every single day and everyone there are some of the nicest people I've ever met, most of them even starting up genuine conversations with me when they're not too busy. Thankyou everyone!
Atmosphere: 5
Food: 5
Service: 5
This place is horrible. The staff is ugly and disrespectful. My husband just went to pick up food that we ordered on the mobile app and they were out of most of the items. They then proceeded to laugh in his face and also told there was no refund for the missing items and we needed to contact corporate. Horrible experience.
Atmosphere: 1
Food: 1
Service: 1
This place is terrible. Stay away. I ordered a hot tea with sugar. I also ordered everything bagel bites. I get to the window I get my bagel bites. I get my cup of what I thought was tea. I drove away. I head down the street take a bite of the bagel bite. It was frozen in the middle warm on the outside but still frozen on the middle. Went to take a sip of what I thought was my hot tea and was the worst tasting coffee in the world. By the way, with no sugar. When I was at the window I asked the girl for extra sugar because sometimes they tell me they put sugar in my tea and they don't. She said what kind of sugar. I said regular sugar she hands me a yellow packet. I said no. It's usually in a white packet and then she goes back. She hands me a blue packet. I said no a white packet she goes. I don't know what you're talking about. This is the only sugar that we have. This is regular sugar and I said no normally. Dunkin donuts has regular white sugar in white packets with a d on it she goes. I'm sorry I don't know what you're talking about. I asked for a receipt. She said she didn't know how to give me one. This is so frustrating. I spent $7 for nothing. Get your act together
Atmosphere: 1
Food: 1
Service: 1
Went there at 9:50. Store says they close at 10. Doors were locked 10 minutes before close and they were ignoring us.
Atmosphere: 1
Food: 3
Service: 1
I literally come to this dunkin every day once or twice. Love everyone there, super nice ( I still come everyday )
Atmosphere: 5
Food: 5
Service: 5
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