The schedule says it closes at 10:00 pm at night and right now it’s 9:24 pm and these guys told me that they won’t attend anymore! The manager has to see this
Service: 1
Jamie Sheldon
I’ve been coming to this location for a few years and after tonight will never go back. Five guys doesn’t allow you to add condiments on the side when ordering via app so typically I ask for some on the side when I pick up my order. It has NEVER been a problem until the young lady tonight with a terrible attitude and very unapproachable demeanor told me quickly no ma’am we don’t do that. I originally asked the guy who gave me my food and he had asked that young lady if they give vegetables/condiments out on the side. (Never had another employee there ask permission for items that go on burgers). I know this is a flat out lie as I’ve been going to five guys for years, who allow condiments on the side whenever asked. They weren’t busy, no one else in line, several employees working. Not sure what that ladies issue is but you may want to find a more valuable employee who isn’t going to hurt the business by turning off customers from going there.
Atmosphere: 1
Food: 3
Service: 1
Gerri Brown
Great Food. Fries to die for. Burger is soo so good try them for sure. It’s not cheap but better than home made
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Hamburger
Mary Matthews
Other than having to buy each item individually this place was perfection ❤️. Will absolutely revisit!!! Extremely courteous and wonderful staff. Food served made to order. Absolutely would recommend if you're in Kennesaw please visit
Kid-friendliness: Yes
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Cheeseburger-Two Beef Patties, Their Cheeseburger
Jeremiah Passmore
FRENCH FRIES!!!!
Atmosphere: 5
Food: 5
Service: 5
Running Calm
Paper bags are damaged easily due to the water steam.
Atmosphere: 1
Food: 1
Service: 1
BJ COLEY
Manager was so rude to my fiancé. We got our food and her mom’s food was wrong and she copped more attitude as I was picking up my food. We got refunds and left. Not the norm for five guys.
Atmosphere: 1
Food: 1
Service: 1
Crazy Clemson Gurl
Brand new location to me and was happy to stop by for a hamburger with grilled onions and mushrooms. Regular fries and fountain drink with a few roasted peanuts 🥜 to go was right on time and delicious. 😋
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger
C HUGHES
That was so good. Pricey but good. Maybe better than usual because I had been fasting. I forgot to put cheese on it. But it was still better than most burgers. Was a little slow but worthwhile. I'm looking for coupons now so that I can afford another one.
Five guys never disappoints. Food is freshly cooked and made to order.
Atmosphere: 5
Food: 5
Service: 5
Malcolm Bernard
They don’t seem to care about how the food is wrapped and presented. Fries get soggy with delivery. The bag is sealed so steam off the fries makes them damp and soggy. They need different transport packaging. Maybe a box container with parchment paper and holes to breathe. The burgers look like the ingredients were just balled up and thrown in the bag like a baseball.
Atmosphere: 3
Food: 2
Service: 2
Micaela Lopez
First time dining at a Five guys. The staff at this location were so nice and greeted us as soon as we walked in. Great customer service! Great atmosphere!
Atmosphere: 5
Food: 5
Service: 5
John
Kayden gave great customer service.The gentlemen was very polite and used his manners very well in front of my party. You could tell he has a heart. We got bacon burgers and Fry's. Thank you Kayden and thank you Five guys for your customer service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Cheeseburger
Denitha Reed
I very rarely eat here because it is very pricey for fast food. However, I really wanted it today. My daughter picked it up for me after placing the order online. I ordered the bacon cheeseburger with grilled onions mayo, mustard, pickles and lettuce. When she got home, my burger had not one onion. The burgers are pretty bland and the onions wake up the flavor for me. Imagine my utter disappointment.
Good food
The schedule says it closes at 10:00 pm at night and right now it’s 9:24 pm and these guys told me that they won’t attend anymore! The manager has to see this
Service: 1
I’ve been coming to this location for a few years and after tonight will never go back. Five guys doesn’t allow you to add condiments on the side when ordering via app so typically I ask for some on the side when I pick up my order. It has NEVER been a problem until the young lady tonight with a terrible attitude and very unapproachable demeanor told me quickly no ma’am we don’t do that. I originally asked the guy who gave me my food and he had asked that young lady if they give vegetables/condiments out on the side. (Never had another employee there ask permission for items that go on burgers). I know this is a flat out lie as I’ve been going to five guys for years, who allow condiments on the side whenever asked. They weren’t busy, no one else in line, several employees working. Not sure what that ladies issue is but you may want to find a more valuable employee who isn’t going to hurt the business by turning off customers from going there.
Atmosphere: 1
Food: 3
Service: 1
Great Food. Fries to die for. Burger is soo so good try them for sure. It’s not cheap but better than home made
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Hamburger
Other than having to buy each item individually this place was perfection ❤️. Will absolutely revisit!!! Extremely courteous and wonderful staff. Food served made to order. Absolutely would recommend if you're in Kennesaw please visit
Kid-friendliness: Yes
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Cheeseburger-Two Beef Patties, Their Cheeseburger
FRENCH FRIES!!!!
Atmosphere: 5
Food: 5
Service: 5
Paper bags are damaged easily due to the water steam.
Atmosphere: 1
Food: 1
Service: 1
Manager was so rude to my fiancé. We got our food and her mom’s food was wrong and she copped more attitude as I was picking up my food. We got refunds and left. Not the norm for five guys.
Atmosphere: 1
Food: 1
Service: 1
Brand new location to me and was happy to stop by for a hamburger with grilled onions and mushrooms. Regular fries and fountain drink with a few roasted peanuts 🥜 to go was right on time and delicious. 😋
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger
That was so good. Pricey but good. Maybe better than usual because I had been fasting. I forgot to put cheese on it. But it was still better than most burgers. Was a little slow but worthwhile. I'm looking for coupons now so that I can afford another one.
The Chick-fil-A of burgers
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Hamburger
Restaurantji Recommends
Five guys never disappoints. Food is freshly cooked and made to order.
Atmosphere: 5
Food: 5
Service: 5
They don’t seem to care about how the food is wrapped and presented. Fries get soggy with delivery. The bag is sealed so steam off the fries makes them damp and soggy. They need different transport packaging. Maybe a box container with parchment paper and holes to breathe. The burgers look like the ingredients were just balled up and thrown in the bag like a baseball.
Atmosphere: 3
Food: 2
Service: 2
First time dining at a Five guys. The staff at this location were so nice and greeted us as soon as we walked in. Great customer service! Great atmosphere!
Atmosphere: 5
Food: 5
Service: 5
Kayden gave great customer service.The gentlemen was very polite and used his manners very well in front of my party. You could tell he has a heart. We got bacon burgers and Fry's. Thank you Kayden and thank you Five guys for your customer service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Cheeseburger
I very rarely eat here because it is very pricey for fast food. However, I really wanted it today. My daughter picked it up for me after placing the order online. I ordered the bacon cheeseburger with grilled onions mayo, mustard, pickles and lettuce. When she got home, my burger had not one onion. The burgers are pretty bland and the onions wake up the flavor for me. Imagine my utter disappointment.
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