The Honey Baked Ham Company
440 Ernest W Barrett Pkwy NW, Kennesaw
(770) 422-6563
Recent Reviews
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went to this location this morning and the employees were out by the front door Chainsmoking? Definitely will not be back.
Atmosphere: 1
Food: 1
Service: 1
Outer edge of ham was burnt.
Atmosphere: 5
Food: 2
Service: 5
Order two turkey sandwich’s to go through their website. Got back to work and realized after taking a bite that one sandwich was ham instead of turkey. Called Honey Baked Ham and was placed on hold for a while. Someone ended the call on their end so I had to call back a second time. I spoke to an associate and was told I would receive a refund but never did.
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Honeybaked Smoked Turkey Breast, Turkey
I purchased the vanilla rum cake. It was terrible! Couldn't eat a whole slice it was that terrible. Do NOT waste your money or time with this cake.
Atmosphere: 5
Food: 1
Service: 5
Extremely slow at taking customer orders as well as actually producing the order. All i got was the honeybaked sandwich and have been waiting over 15min. Meanwhile, all the workers are in the back hiding…
Atmosphere: 3
Service: 1
The food was great
Atmosphere: 5
Food: 5
Service: 5
On Apr 29, 2024 we purchased 2 ham sandwiches. The ham was so dry it couldn’t be swallowed. We ended up throwing them away.
Atmosphere: 3
Food: 1
Service: 4
The quality of the food is worth paying a little more. You really get what you pay for. Great food!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Honeybaked Smoked Turkey Breast
We love their food ? and I buy condiments and food from them
Parking: Plenty of parking space
Wheelchair accessibility: There is two spots in front of the store
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Smoked Turkey Breast, Turkey, Potato Salad
I wish they could make the food you order online BEFORE you arrive.I have put in an online order a few times now and every time I order go during the pick up window (usually the last time suggested) and walk in and they acknowledge me and then proceed to make my food.Why? Couldnt it be made before I arrive. This last time I asked and they said it was something about their system (which were the past excuses)I LOVE the food and I will go back but they just need to work on the online/pick up part.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Smoked Turkey Breast
Restaurantji Recommends
😃 I expect good service to be the norm, not the exception. And the real test of a company is how they handle it when something goes wrong. We got a Honeybaked Ham for Easter, and when I opened it up on Easter morning, I saw it had been tampered with. Several slices where missing and all the crunchy stuff had been pulled off! The next morning, I called the Kennesaw, GA location where I purchased the ham and was told I'd need to come in person and speak with the manager. Fair enough. It took me a week to get around to it, but when I got there, the young manager was so polite. I didn't have the order number with me, but he said "Don't worry, I remember waiting on you before Easter. Let me get you another ham, or would you like a store credit?" I told him another ham would be great. He got it, opened it up to let me see it, and then proceeded to get a sampler box of their new mini bundt cakes and said "I'm really sorry this happened, please take these cakes too." I left happy enough to take the time to post about this! Great job!
The food quantity is not worth the price. I been coming here since I was a child and never again. I had to throw away the food.
Every visit is always consistently good. Food is good. Can be on the expensive side quick if you don’t watch what you’re ordering closely.
Atmosphere: 5
Food: 5
Service: 5
I ordered a ham for holiday. Paid for it. Too feed 12 people. Didn't get it on time, small for 4 people, dry af. Never again.
Atmosphere: 1
Food: 2
Service: 2
gave us a bag of hawaiin rolls that had mold all over them. way to go.update: we threw away the bread and ran to a store and replaced it. we were having a get together. day after eating it every single one of us (four adults) that ate it are sick.wont be returning. i dont know what standards this location is keeping but something here needs to change.
Atmosphere: 1
Food: 1
Service: 1
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