Moe's Southwest Grill
395 Cobb Ave, Kennesaw
(470) 578-2349
Recent Reviews
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the worst moes ever
Food: 1
Service: 1
I ordered ahead through the Grubhub app and first thing I noticed was that my chips were barley full not even halfway in the bag. So I ask for more there was a women who gave me dirty looks as I was asking for more and the cashier gave me more chips. But when I sat down to eat my bowl I noticed that my bowl was giving empty. My base was lettuce and no joke there were probably 5 pieces of lettuce inside my bowl. So I went back again and told the cashier that I was missing lettuce and I also mentioned the queso on the inside being not a lot as well. The cashier seems to want to help and explained that they drizzle the queso for the inside and give more for a side. But the same women from before was giving an attitude towards giving me and giving dirty looks just for more lettuce and the cashier was trying to explain that I needed more because it was my base and the women clearly annoyed kind of aggressively grabbed the food and gave me more like it was a piece of treasure she could not let go. Overall it was a bad experience obviously.
Atmosphere: 1
Food: 1
Service: 2
I don’t know if this rice is overcooked or not cooked at all!
Food: 1
Service: 5
Understaffed. Staff are overworked. They have too many grubhub orders that anyone in line has to wait 3x as long to get their order. Hire more staff. Give your staff more breaks. I can see the light leave their eyes from how soul crushing working there must be
Food: 4
This is not a standalone Moe's. It's on a college campus. The first photo is completely false and fake
Omar is rude
Service: 1
I was excited when we got a Moe's in this location. But the excitement was short lived, as the food is mediocre, they are stingy with the portions and they charge you for anything extra. Not only do they charge you for the extras, the amount they want you to pay extra for is very small. I love Moe's, but not this location. I will not spend my hard earned money on this stuff. Basically, I overpaid for food I can barely eat.
Atmosphere: 2
Food: 1
Service: 2
costumer service is awful
Awful especially on fridays theres absolutely no food prepped, very slow, jips you out of your food even when you order extra, and the african american girl with black hair that checked me out was very rude, definitely DONT recommend had to order extra beef and rice just to get a decent sized meal they had 2 protein choices and EXTREMELY LIMITED vegies AND NO chips and i wasnt told before hand that all of these things were missing just that they only had beef and tofu as protein
Atmosphere: 1
Food: 2
Service: 1
This is the worst Moe’s I’ve been to, go off campus and spend your money. Only reason I’ll give it two stars is because everyone but the cashier was pretty chill.1) why can’t I customize my stack like I can at literally any other location? By the time I sat down and started eating, I realized how tiny of a meal they gave me.2) Is this location supposed to also be special in the way where it’s the only Moe’s that doesn’t offer a military discount? Been to over 20 locations and every single one honors a military discount.3) look at the other reviews, apparently it’s more common to have a worse experience than I did$12 lesson learned today, don’t bother eating here on campus ?
Atmosphere: 2
Food: 2
Service: 2
Restaurantji Recommends
the workers are bots and work in slow motion like they need a hard drive update. also last year not only did they charge for extra rice in the stack, but now this year u can’t even add anything extra too it like rice, lettuce, sauce, and black olives. so go here if you hate your
Atmosphere: 1
Food: 4
Service: 1
Ridiculously
Atmosphere: 1
Food: 3
Service: 1
Manager was getting onto the employees and she was the problem holding the line up. Odd situation - slowest Moe’s I’ve been to. Teamwork would go along way if the manager had some training herself.Young staff and overall they were friendly and worked. The rhythm was all out of whack it was if none of them were trained.Could be worse - ⭐️⭐️?
Atmosphere: 3
Food: 2
Service: 2
Recommended dishes: Burrito Bowl
Excellent service and friendly people. A great place to eat.
Atmosphere: 5
Food: 5
Service: 5
WORST SERVICE AND RUDE BLACK SHORT GIRL IN THE COUNTER DONT LIKE HER ATTITUDE ??
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