Revolving Sushi Factory

Honestly so disappointing. The quality of the food was terrible snd very bland. The pricing judt seemed insane for the quality and amount of food you get. We saw our server once, drinks left unfilled, having to get the host for items just really overall disappointing.

Atmosphere: 3

Food: 2

Service: 1

Laid back atmosphere with cute conveyor belt sushi. The staff is always great.

Atmosphere: 3

Food: 4

Service: 5

Between the roaches and customer service…I cant find anything at this restaurant to be worth it. The managers do not care at all. It’s gross.

Atmosphere: 2

Food: 2

Service: 1

Recommended dishes: Sushi

Great servers but front desk is not easy to deal with.

Atmosphere: 1

Food: 5

Service: 1

My wife and I got insanely sick here with some kind of parasite. It took us being sick for three weeks until infectious disease doctor identified the bug. Anyhow, we’re fine now, but after looking at the current health dept score this place received, including years prior, we won’t be going back ever again.
Beware.

Atmosphere: 2

Food: 1

Service: 2

I’m shocked I have to put a review like this after dining here many times, but after my experience today with take out I feel the need to leave my feedback.

I put through an order of different sushi and this time I wanted to try the “fried calamari”. I went in, picked it up, and double checked and the calamari wasn’t there. I went in, showed them it was part of my order and a bigger girl with glasses at the front and a guy (I don’t know their names), said they don’t actually sell it and that I wasn’t charged. So I went outside and recalculated everything and … I was! I went back in for the third time, showed a receipt which broke down the costs and she asked to see my BANK statement (which seems a little invasive and odd). I guess she assumed I’m trying to con them..? Her attitude was so unpleasant and very different from the amazing staff I typically see. She said I am gonna get a refund but wow…this was not good service :(

Atmosphere: 5

Food: 5

Service: 1

Sushi was pretty good, and when a type came by us there were 5-8 of them so there was plenty of variety for people further down the belt. My only issue is we arrived at 7pm and they had a decent variety of dishes, so we filled up on what was available. By the time we left a little after 8pm the variety had doubled. Felt like we missed a bit of the experience because we only had half the available types of sushi when we sat down.

Atmosphere: 3

Food: 4

Service: 5

Looking for somewhere to bring an old friend to catch up? Or perhaps you want lunch before going to the mall with a whole group of friends or maybe even just yourself? THIS is the place to be! The sushi is incredibly fresh and reasonably priced (especially for the times) and there's plenty of variety on the custom order menu to bring your picky eater with you too. The atmosphere is relatively laid back, with just the right amount of energy to keep the vibe going without making you feel like you're being run around in circles. The staff is very friendly and just hands on enough to make you feel welcome but not quite as much of a presence as, say, a regular restaurant as the intention of a place like this is to be mostly hands off making it ideal for a chat and good food! I've been going here since the plates were $2.99 a piece and can say that I don't plan on giving it up any time soon!

Atmosphere: 5

Food: 5

Service: 5

ROACHES!! I rarely leave negative reviews, but this experience at Revolving Sushi Kennesaw was unacceptable — not just because of what happened, but because of how it was handled.

While we were dining, a roach was literally crawling along the sushi conveyor belt past our table. Seeing a pest on the sushi train — where food is continuously circulating to guests — was shocking and honestly disgusting. At that point, we immediately lost our appetite and decided we needed to leave.

The most disappointing part, however, was the manager’s response. I calmly informed him about the situation and let him know we wanted to leave. There was no apology, no concern expressed, and no attempt to make things right. Instead, he simply brought us the check and charged us for everything — including multiple plates sitting on our table that we had not touched after seeing the roach.

Mistakes and issues can happen at any restaurant, but customer service and accountability matter. A sincere apology and reasonable handling of the situation would have gone a long way. Instead, we left feeling dismissed and frustrated.

Because of both the sanitation concern and the poor management response, I cannot recommend this location.

Atmosphere: 1

Food: 1

Service: 1

Carlos have such great service! He was very kind and attentive. Sushi is amazing and super affordable!

Used to be a good place to eat. Returned tonight with my adult daughter my youngest daughter along with my fiance and her daughter. So each of us was paying for ourselves but got charged an 18% gratuity on all 3 bills for service that was NEVER provided nobody came to fill water add soy sauce to the dispenser or even check on us. There was LITERALLY NO SERVICE PROVIDED to us yet we paid in total over $20. I'm not against tipping at all but I am AGAINST THEFT. You took/stole money for a service you never provided. Also since they never took the time to come to the table the staff had more than ample time to tend to the bathroom which was disgusting!

Atmosphere: 1

Food: 2

Service: 1

It was not good

Atmosphere: 2

Food: 1

Service: 3

I love how I can jump in, eat 5 or 6 plates of food and be fine in 15 minutes or less!! I've sat in drive thru lines longer than that!

Atmosphere: 5

Food: 5

Service: 5

This was a terrible experience honestly. We were eating and a mega cockroach comes and crawls all over the table and food, still got charged if course and the prices are very unclear.

Atmosphere: 1

Food: 1

Service: 1

It's so cool. What a unique experience. I can't wait to go back! The food is delicious and fresh and the service is on point

Atmosphere: 5

Food: 5

Service: 5