Very rude employees, no respect for customers. Very slow service always
Atmosphere: 2
Service: 1
Selah McIntosh
I’ve gotten food poisoning from here several times?. Also when you have a grub hub order, employees barely acknowledge you. You stand there and wait for 20 minutes just for someone to walk over, and even then you have like a 30% of them asking for ur name and order
Atmosphere: 3
Food: 1
Service: 2
Lindsey Harrison
ordered 30 minutes ago. no thing. completely ridiculous rude staff. worst place i’ve ever
Atmosphere: 1
Food: 4
Service: 1
Courtney Hawkins
The cashier is rude and isn’t mindful of your order. They also talk about you at the register in front of you.
Parking: Have better customer service
Atmosphere: 5
Food: 5
Service: 1
Hayoung Lee
I’ve never seen this color of Strawberry Acai Lemonade. I asked them to remake one since it was TOOO bland, and they told me I had to pay extra. Seriously? I can’t even drink what I wanted, even though I paid for it. INSANE.
Service: 1
Leah Roberts
My drink had a rotten strawberries in it and the employee refused to make me a different one or give me a refund. They said that since the strawberries are freeze dried "they don't go bad". I beg to differ.
Ashley Roberts
genuinely some of the rudest employees i’ve ever met. whoever was working register 6/21 was soooo rude about me asking for an iced water. rolling her eyes and acting like i’m an incredible inconvenience. ?
John Marsh Class Piano II
This Starbucks in the social sciences building at Kennesaw State University does not have the more extensive menu that others have, but makes up for it with great service.
Atmosphere: 3
Food: 5
Service: 5
kristin
Tell me how I literally dropped my plastic reusable cup at school and went in to try to get just a replacement for the bottom since it literally SHATTERED and it’s plastic… and the manager just tried to convince me I RAN OVER MY OWN CUP ? (LOL) and then when I told her I dropped it she said if she was to drop a cup right now it wouldn’t even break how mine did… rude, literally trying to say that I didn’t even drop it what… wild. Just bought this cup on Friday but no longer haha. Wasn’t even gonna write a review bc I get they can’t replace it That’s fine but it’s the manager trying to say I ran it over for me…
Mary Mensah
Using grub hub to pre-order helps skip the long lines.
The drinks are okay but the batistas never follow the order requests.
BlurryKillua
I placed an order through GrubHub at around 10:30. 11:00 rolled around and not only had my order not been made yet, but other people who had ordered after me were getting their orders made first. I had a class at 11:15 so of course I was annoyed and brought it up, the woman working just passively aggressively said “We’re making orders as we get them”. Then why were other people who ordered AFTER I did served before me??? I completely understand what it’s like to work in customer service and be understaffed - it’s a feeling I know all too well. But it’s simply unfair to prioritize the orders of people who ordered after me and cause me to be late to class, especially when I ordered early.
Jake Izzo
I hardly ever order from Starbucks but today I decided to do so. I placed my order through GrubHub at 3:10 , I arrived at the building at 3:15 ish. I sat there from 3:15-3:35 for about 20 mins until I finally gave up and I choose to walk out because I had somewhere to be. I try to be patient as a customer because I know what it’s like to be on the receiving end in the fast food industry, but it’s just really frustrating to sit there and watch them habe 6 baristas out on duty and there taking there sweet time. I saw numerous amounts of people who ordered after me , that got there drink before I got like (which I never did). Like I said I understand how busy customer service gets and I understand how stressful it can be but there’s some standards that you need to have , and one of them is not taking your sweet to make the drinks.
London Holman
Worst Starbucks of all time. Glad they built a Dunkin
Jordan Adams
The staff at this location is so freindly. I feel like its a family here and I always feel comfortable coming into this store
Very rude employees, no respect for customers. Very slow service always
Atmosphere: 2
Service: 1
I’ve gotten food poisoning from here several times?. Also when you have a grub hub order, employees barely acknowledge you. You stand there and wait for 20 minutes just for someone to walk over, and even then you have like a 30% of them asking for ur name and order
Atmosphere: 3
Food: 1
Service: 2
ordered 30 minutes ago. no thing. completely ridiculous rude staff. worst place i’ve ever
Atmosphere: 1
Food: 4
Service: 1
The cashier is rude and isn’t mindful of your order. They also talk about you at the register in front of you.
Parking: Have better customer service
Atmosphere: 5
Food: 5
Service: 1
I’ve never seen this color of Strawberry Acai Lemonade. I asked them to remake one since it was TOOO bland, and they told me I had to pay extra. Seriously? I can’t even drink what I wanted, even though I paid for it. INSANE.
Service: 1
My drink had a rotten strawberries in it and the employee refused to make me a different one or give me a refund. They said that since the strawberries are freeze dried "they don't go bad". I beg to differ.
genuinely some of the rudest employees i’ve ever met. whoever was working register 6/21 was soooo rude about me asking for an iced water. rolling her eyes and acting like i’m an incredible inconvenience. ?
This Starbucks in the social sciences building at Kennesaw State University does not have the more extensive menu that others have, but makes up for it with great service.
Atmosphere: 3
Food: 5
Service: 5
Tell me how I literally dropped my plastic reusable cup at school and went in to try to get just a replacement for the bottom since it literally SHATTERED and it’s plastic… and the manager just tried to convince me I RAN OVER MY OWN CUP ? (LOL) and then when I told her I dropped it she said if she was to drop a cup right now it wouldn’t even break how mine did… rude, literally trying to say that I didn’t even drop it what… wild. Just bought this cup on Friday but no longer haha. Wasn’t even gonna write a review bc I get they can’t replace it That’s fine but it’s the manager trying to say I ran it over for me…
Using grub hub to pre-order helps skip the long lines.
Restaurantji Recommends
The drinks are okay but the batistas never follow the order requests.
I placed an order through GrubHub at around 10:30. 11:00 rolled around and not only had my order not been made yet, but other people who had ordered after me were getting their orders made first. I had a class at 11:15 so of course I was annoyed and brought it up, the woman working just passively aggressively said “We’re making orders as we get them”. Then why were other people who ordered AFTER I did served before me??? I completely understand what it’s like to work in customer service and be understaffed - it’s a feeling I know all too well. But it’s simply unfair to prioritize the orders of people who ordered after me and cause me to be late to class, especially when I ordered early.
I hardly ever order from Starbucks but today I decided to do so. I placed my order through GrubHub at 3:10 , I arrived at the building at 3:15 ish. I sat there from 3:15-3:35 for about 20 mins until I finally gave up and I choose to walk out because I had somewhere to be. I try to be patient as a customer because I know what it’s like to be on the receiving end in the fast food industry, but it’s just really frustrating to sit there and watch them habe 6 baristas out on duty and there taking there sweet time. I saw numerous amounts of people who ordered after me , that got there drink before I got like (which I never did). Like I said I understand how busy customer service gets and I understand how stressful it can be but there’s some standards that you need to have , and one of them is not taking your sweet to make the drinks.
Worst Starbucks of all time. Glad they built a Dunkin
The staff at this location is so freindly. I feel like its a family here and I always feel comfortable coming into this store
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