Starbucks

4241 Bells Ferry Rd, Kennesaw
(770) 928-3865

Recent Reviews

Terry K

Great experience ? take out was perfect! Timely and pleasant.

Atmosphere: 5

Food: 5

Service: 5

ALAIJAH HURST

Always good service but it’s always something missing/incorrect with my order & I never go while it’s busy so it’s very confusing

Jeff

The manager is condescending and rude and sometimes the staff take forever. I will never go back here.

Service: 1

Fernando Bonilla

Excellent service, very

Atmosphere: 5

Chanda Pfeifer

Stopped for a coffee during my long drive and Bryce took my order. He was not only professional but personable and genuine. My first time at this location was a very positive one.

Anita doobie

Open on Christmas day! Very grateful. Workers were racing getting orders out as quick as possible because they were closing early for the holiday. I really appreciate that they were open and still smiling and nice ?

Atmosphere: 5

Food: 5

Service: 5

Eve Niles

Starbucks has been advertising the free hot chocolate all month for a December promotion. I use the mobile app for all purchases which is typically 2-3 times a week. I ordered the qualifying beverage and sent my husband to pickup my order. When he inquired about the free hot chocolate they informed him that they needed the receipt......FOR A MOBILE ORDER. I sent him back with the receipt from my app. The store would still not honor the promotion. I then downloaded the app to my husband's device and for the next 2 pickups, they still would not honor the promotion. When I called the store the manager he informed me that I had to add the drink to the app to apply the discount. But I asked him if I just walked in and ordered a drink, would he honor the promotion and he said yes. He also informed me that in the event is not added to the mobile order you could present a receipt and they will honor the promotion, which they did not three times. When I told him about them denying the promotion three times and me wanting to come to the store and present my receipt for my missing hot cocoa, he told me that it was nothing he could do about it. Needless to say, I called corporate about the manager BRYCE. I spend $50 a week on Starbucks and you can't give me a free $3 hot cocoa WHICH WAS THEIR PROMOTION!!

Atmosphere: 1

Food: 1

Service: 1

TL B

If I want to be treated rudely and like an inconvenience, I'll go to McDonald's and pay half the price.

Atmosphere: 1

Food: 1

Service: 1

Jacob Black

Came in this morning to get a Venti white chocolate mocha latte and didn’t even take one sip and realize once I get to work that my cup is only halfway full very disappointed

Marthe Lynn Southall

Always great coffee.

Atmosphere: 5

Food: 5

Service: 5

Laura Dotson

Always on point. All the staff is friendly and drinks get made great every

Atmosphere: 5

Food: 5

Service: 5

Daniel Duran

It’s my go-to stop to get Starbucks as it’s right next to the highway before heading to work! I highly recommend stopping by as the staff is very knowledgeable and friendly! I’ve had a good experience visiting this place!

Atmosphere: 5

Food: 5

Service: 5

Barb Stover

Drinks were perfect. Service, excellent!

Atmosphere: 5

Food: 5

Service: 5

Tanmoy Date

It’s just okay. Disorganized and they prepare drinks and orders based on some weird logic. We ordered 2 hot drinks together and they were made 10 minutes apart and multiple people came after us and got their drinks. The bacon egg and Gouda sandwich came without bacon but they were good about replacing it.

Atmosphere: 3

Food: 3

Service: 3

vaxni pro

Double chocolate chip Frappuccino with cream is the best. Me and my kids like it. It tastes so good in summer. You will get crushed ice and chocolate while drinking. It is amazing

Food: 5

Service: 5

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