Starbucks
745 Chastain Rd NW, Kennesaw
(678) 581-0285
Recent Reviews
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Got a porcelain coffee mug, no bag no box no wrap, nothing. They were out of sleeves and cookies
Atmosphere: 3
Food: 1
Service: 1
They never fill there drinks all the way
Atmosphere: 3
Food: 2
Service: 2
Quick in. Fast service. Quality coffee and snacks. Friendly folks. It's a Starbucks. This one seems well run with pleasant and energetic folks who take pride in their work.
Atmosphere: 5
Food: 5
Service: 5
Parker is the absolute sweetest and makes the best brown sugar shaken espresso
Atmosphere: 5
Food: 5
Service: 5
Parker's the goat, always makes my drink right
Going through the drive through and seeing Haylie or Kyle is the best part of my day. They are always so kind, quick, and ready to greet you with a smile.
Atmosphere: 5
Food: 5
Service: 5
Wow, what an experience I had at this Starbucks! I had woken up one morning craving a mocha cookie crumble
Frappuccino, no whip, soy milk, white mocha, cinnamon dolce, extra java chip, double blended, carmel drizzle lining the cup, with extra Carmel drizzle. I went to this Starbucks location, not expecting anything spectacular, but to my surprise I was greeted with an angel. A fabulous young man named Bradley took my order. He greeted me with so much respect and enthusiasm. I can tell that boy truly loves his job. Anyway, I told him my order and proceeds with “Wow that sounds delicious! I know a diva when I see one.” I was so flattered and felt so seen. He made my drink DELICIOUS. After I had received my drink and payed, Bradley tells me “have a wonderful day queen!” What a true gentleman. A BEAST at customer service. I will definitely be visiting again
Atmosphere: 5
Food: 5
Service: 5
I would have to say that I received the best drink, food and service ever at a Starbucks in the Atlanta area. Bradley is the main reason for this review. He was exceptional friendly, courteous and super helpful. He suggested his favorite drink to my wife and not it is ours favorite drink. He is so special and he deserves a raise because his energy is unmatched. I will drive from west Georgia and come see Bradley. We will be back soon to come see Bradley. Thank you for a such a wonderful experience on a random Wednesday.
Atmosphere: 5
Food: 5
Service: 5
I’ve been to countless Starbucks locations all over the country—airport ones, city ones, cozy little drive-thrus tucked away behind gas stations—and never, **never** have I encountered anyone who radiates as much warmth, energy, and genuine kindness as Haylie. From the moment you step up to the counter, you can *feel* the difference. She doesn’t just greet you with a “Hi, what can I get started for you?”—no, Haylie greets you like you’re an old friend she’s absolutely thrilled to see again. It’s like sunshine walks into the room with her.
Let me tell you, this girl could turn a gray Monday morning into a glittering Friday afternoon just with her smile. I came in feeling tired and grumpy, barely awake, and by the time she handed me my drink, I was practically skipping out of the store. Her cheerful “Here you go!” and the perfect foam heart on top of my latte honestly made my entire week. It wasn’t just coffee—it was *joy in a cup.*
And it’s not just that she’s friendly; Haylie is *flawlessly efficient*. The line could be out the door and somehow everyone’s order is still perfect. She remembers names, she remembers orders, and she somehow manages to make small talk that feels real—not forced, not scripted. It’s like she truly sees people, and in a world where customer service often feels robotic, that’s magic. ✨
Once, she even noticed that my mobile order name was misspelled (thanks autocorrect) and laughed about it with me when I picked it up—remembering the next time to actually write it the *right way* without me even mentioning it! That’s the level of detail and care she gives. She treats every customer like a human being, not a transaction.
If Starbucks could bottle up whatever energy Haylie brings to work every day and sell it, they’d never need to advertise again. The drinks are always perfect, but she’s the real reason I keep coming back. She’s the kind of person who turns a coffee stop into a bright spot in your day, every single time.
To whoever manages this location: **please give Haylie a raise, a gold medal, a trophy, and her own holiday.** Seriously. She’s an absolute gem, a ray of sunshine in espresso form, and this store shines because of her.
Thank you, Haylie, for making mornings bearable, for making caffeine joyful, and for reminding everyone who meets you that kindness *is* contagious. You’re the reason Starbucks feels like home. 💚☕
Atmosphere: 5
Food: 5
Service: 5
I have a great experience every time I visit thanks to haylie for having above and beyond customer service
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Every time I visit this Starbucks I am left satisfied. 2 workers who I owe this amazing review to is Haylie and Kyle. Not only do they create a welcoming atmosphere but provide excellent customer service every single time I order. I’ve visited many stores in my time and I have to say this one tops all of them !
Atmosphere: 5
Food: 5
Service: 5
Always have a great experience at this Starbucks. Haylie is always so kind and helpful every time I come in!
Atmosphere: 5
Food: 5
Service: 5
Kyle is awesome
Atmosphere: 5
Food: 5
Service: 5
I went through the drive-thru at this Starbucks a few days ago and had the most euphoric experience that a person could possibly feel at a fast food restaurant. I was in a terrible mood that day, and my normal Starbucks order is pretty complicated, but if you have half a brain and a shred of common sense, it’s not a hard one to follow. But, I digress. I was certain that this location would completely butcher my order (most do). I pull up to the menu board and to my great shock and awe, the most angelic, most celestial voice spoke to me and said,
“Hey queen, my name is Bradley, what can I get for you started on this glamorously beautiful day?”
It was like hearing a harp play fairy music for the first time. I proceeded with my order which was as follows:
A venti caramel iced coffee with salted caramel cold foam, a triple shot of espresso, 3 pumps of cinnamon dolce syrup, NO caramel syrup, 4 pumps of dark caramel syrup, 3 scoops of vanilla bean powder, blended, with extra heavy cream, extra vanilla sweet cream, Carmel drizzle, cinnamon dolce topping, and caramel crunch topping.
The most delicious drink to ever exist. And this sassy little gay boy replied with the nicest thing anyone as ever said to me.
“Slay queen, scrumdillicious. Now sashay away.” Tears nearly swelled up in my eyes. That boy deserves an enormous raise. That boy is the EPITOME of what a true American blue collar worker should be. I will DEFINITELY be visiting this location again just for him alone. And Bradley, if you’re reading this, thank you for your service and slay the day. Clock it.
Atmosphere: 5
Food: 5
Service: 5
Love this location! Great service and great vibes.
Atmosphere: 5
Food: 5
Service: 5
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