Starbucks

440 Ernest W Barrett Pkwy NW, Kennesaw
(770) 427-9712

Recent Reviews

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Mike Friederichs

Would have bought something after urgently urinating but you have it locked. Your loss.

Atmosphere: 1

Service: 1

Emily Martinez

I stopped at this location while traveling with my dog and was met with a truly appalling and disappointing experience. After paying for my coffee, I was told I had to leave the premises with my dog—even though I was simply waiting for my order to-go. When I went to pick up my drink, the barista added five pumps of mystery syrup without asking or confirming if that was okay— despite me never requesting sweetener.

If I had a health condition like diabetes, this could have been extremely dangerous. Altering someone’s drink as a form of retaliation or assumption from a simple misunderstanding is not only unprofessional—it’s astoundingly unsafe. I expected better from this location, and Starbucks as a whole— especially as a frequent traveler and Local Guide.
I wish I got the employee’s name cause I would have posted it with no shame. For management- she was the girl working the cold bar on 3/22 at 2:45/3pm.

Dietary restrictions: Nothing gluten free here or “healthy” for that matter either.
Beware if you’re diabetic and/or have a service or support dog.

Atmosphere: 1

Food: 1

Service: 1

Rasheedah Rodgers

I order my food and drink off the app and when it was time to get my order I only had my drink the younger woman ask me can she help me I told her I didn’t get my food she saw my order and ask the order women she try to tell me I didn’t order food and the younger women told her I did it was on the computer she made the food but the order women was mad she had to make it do better

Atmosphere: 3

Food: 4

Service: 1

Taylor Whiteside

Very racist .. if you’re a poc I don’t recommend. Will skip over you just to get to the white people.. the store manager ignored me when I asked her a question. I waited for the store to open (regular hours) . She locked the door until a white woman walked up. Just blatant racism . Terrible store .

Lydia Donovan

Such amazing baristas! It was slam packed this morning but they were quick and efficient! As well as being so friendly with smiles on their faces. I love this starbucks

Atmosphere: 5

Food: 5

Service: 5

Christopher Bryant

It is a typical Starbucks but a bit small. Ok coffee but always overpriced as Starbucks is.

Atmosphere: 3

Food: 4

Service: 4

Jessica Berry

I screwed up my own order and they were nice enough to fix it for me. My fault, and I felt like an idiot, but they didn't make me feel like a Karen lol

Atmosphere: 5

Service: 5

Vision Of Success

TK gave awesome service, good job and thank you

Linda Monn-Nelson

Cold brew is my and the employees are

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Frappuccino

D Patel

Starbucks is really loosing their charm. Place feels run down.

M J

They’re never very friendly at this location. It’s very much just order takers. I replied nicely to the person ringing me up recently, yes ma’am thank you. She huffed loudly, rudely. Apparently, she didn’t like me saying, thank you ma’am. Showing kindness and thanks, got me in huge trouble with this person. She was mad with me thanking her, imagine that.

Atmosphere: 3

Food: 4

Service: 2

Melanie Manigault

Horrible wait times & they make your drink as they see fit, not based on the order that you were in line.

Service: 1

Recommended dishes: Frappuccino

J W

They’re never very friendly at this location. It’s very much just order takers. I replied nicely to the person ringing me up recently, yes ma’am thank you. She huffed loudly, rudely. Apparently, she didn’t like me saying, thank you ma’am. Showing kindness and thanks, got me in huge trouble with this person. She was mad with me thanking her, imagine that.

Atmosphere: 3

Food: 4

Service: 2

deleted user

im begging for you to adjust the estimated wait times if its not going to be ready when the mobile app specifies. placed an order at 10:40, said it would be ready at 10:50. i had to be at work by 11 but since it's right next door it's not an issue. got there at 10:53, and the drink was still not ready. i waited and waited until past 11, and it was finally ready at 11:10 but only because i asked the barista about the status of my order. a 20 minute way after the estimated time is kinda ridiculous. but the drink was delicious and the barista who looks like jack antonoff is king

Kelvin Lanier

Excellent young staff. The Latina girl and black male were kind and very pleasant.

Atmosphere: 5

Food: 5

Service: 5

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