Cold food, no eye contact workers look like they don’t wanna work
Atmosphere: 1
Food: 1
Service: 1
3rags Bag
I appreciate Wendy's as a brand; however, this particular location consistently delivers a disappointing experience, which I believe reflects poorly on the brand as a whole. I frequently choose alternative Wendy's establishments to avoid this one. My repeated visits have been met with unprofessional and frankly rude staff. On one occasion, it took 15 minutes to receive a simple order of chicken nuggets, despite being the sole customer in line. This is a recurring issue, and I genuinely believe corporate intervention is necessary. -from a 19-year-old food industry worker
Atmosphere: 1
Food: 5
Service: 1
C T
It's just a Wendy's so you can't expect too much. It is fast food and the people are a little rude.
Atmosphere: 3
Food: 3
Service: 3
Payton Norton
Your taking 1 order at a time thru the drive thru. There is 6 people i can see from the windows on shift. Thats crazy. And then you gave me cold food. Smh.
Scariest things I've ever seen
People who need to go down on their prices it is ridiculous
Atmosphere: 4
Food: 4
Service: 4
Greg White
Portions just keep getting smaller...
Atmosphere: 3
Food: 3
Service: 5
Nicholas Jokhai
I got the nine dollar meal deal with two burgers fries and a drink and I asked for one single ranch and they tried to charge extra and said no dipping sauces. Come with any meals if I’m spending nine or $10 on some Wendy’s and they charge for one ranch I’ll pass on that Wendy’s is out of her mind
Atmosphere: 1
Food: 1
Service: 1
Sara Thomas
Yall suck. Rude people, old food. SUCKKKK
Atmosphere: 1
Food: 1
Service: 1
Frank Jones
Worst experience ever! They completely messed up my order, and when I tried to talk to the manager, he told me to drive around again and then just walked off like my voice didn’t matter. I had to wait even longer just to fix something that shouldn’t have been wrong in the first place.
What really upsets me is that they don’t read your order back, don’t tell you the total, and then you end up paying for food you never get. I was missing an entire meal after being told everything was correct. Terrible customer service and zero accountability I won’t be coming back.
Atmosphere: 1
Food: 1
Service: 1
Honey Monkey
I love Wendy's, but yall, if youre gonna start charging for sauces the least you can do is make sure the sauces actually get put IN THE BAG😭
Fast. Everything was in the bag. Priced well. I have noticed the nuggets are experiencing shrink-flation. Still don't like the new bbq sauce.
Atmosphere: 5
Food: 4
Service: 5
Leondre S.
1st time trying this Kennesaw location. Cashier was professional and prompt to greet me. Restaurant was very clean inside & very quiet.
Atmosphere: 5
Food: 5
Service: 5
Trear Smatt
The fries are missing a step. We are getting old and dry fries for a while now. This is not good.
Atmosphere: 5
Food: 2
Service: 5
Alicia Marion
We placed a large order, got home and it was wrong. I tried calling 4xs to have them refund my money. It would ring 4xs then go to a non set up voicemail. My sister eventually drove back to the restaurant and spoke with the manager DAVID Who only would remake the incorrect sandwich and not the fries (even with the receipt). David must not realize how easy it is to lose a customer. Don’t be like David.
Atmosphere: 1
Food: 1
Service: 1
ATLjeep
Stopped for lunch and bought a spicy chicken sandwich and a fry. They fries were fine but the chicken sandwich was rubbery could not eat more than one bite.
Cold food, no eye contact workers look like they don’t wanna work
Atmosphere: 1
Food: 1
Service: 1
I appreciate Wendy's as a brand; however, this particular location consistently delivers a disappointing experience, which I believe reflects poorly on the brand as a whole. I frequently choose alternative Wendy's establishments to avoid this one. My repeated visits have been met with unprofessional and frankly rude staff. On one occasion, it took 15 minutes to receive a simple order of chicken nuggets, despite being the sole customer in line. This is a recurring issue, and I genuinely believe corporate intervention is necessary. -from a 19-year-old food industry worker
Atmosphere: 1
Food: 5
Service: 1
It's just a Wendy's so you can't expect too much. It is fast food and the people are a little rude.
Atmosphere: 3
Food: 3
Service: 3
Your taking 1 order at a time thru the drive thru. There is 6 people i can see from the windows on shift. Thats crazy.
And then you gave me cold food. Smh.
People who need to go down on their prices it is ridiculous
Atmosphere: 4
Food: 4
Service: 4
Portions just keep getting smaller...
Atmosphere: 3
Food: 3
Service: 5
I got the nine dollar meal deal with two burgers fries and a drink and I asked for one single ranch and they tried to charge extra and said no dipping sauces. Come with any meals if I’m spending nine or $10 on some Wendy’s and they charge for one ranch I’ll pass on that Wendy’s is out of her mind
Atmosphere: 1
Food: 1
Service: 1
Yall suck. Rude people, old food. SUCKKKK
Atmosphere: 1
Food: 1
Service: 1
Worst experience ever! They completely messed up my order, and when I tried to talk to the manager, he told me to drive around again and then just walked off like my voice didn’t matter. I had to wait even longer just to fix something that shouldn’t have been wrong in the first place.
What really upsets me is that they don’t read your order back, don’t tell you the total, and then you end up paying for food you never get. I was missing an entire meal after being told everything was correct. Terrible customer service and zero accountability I won’t be coming back.
Atmosphere: 1
Food: 1
Service: 1
I love Wendy's, but yall, if youre gonna start charging for sauces the least you can do is make sure the sauces actually get put IN THE BAG😭
Atmosphere: 3
Food: 4
Service: 3
Restaurantji Recommends
Fast. Everything was in the bag. Priced well. I have noticed the nuggets are experiencing shrink-flation. Still don't like the new bbq sauce.
Atmosphere: 5
Food: 4
Service: 5
1st time trying this Kennesaw location. Cashier was professional and prompt to greet me. Restaurant was very clean inside & very quiet.
Atmosphere: 5
Food: 5
Service: 5
The fries are missing a step. We are getting old and dry fries for a while now. This is not good.
Atmosphere: 5
Food: 2
Service: 5
We placed a large order, got home and it was wrong. I tried calling 4xs to have them refund my money. It would ring 4xs then go to a non set up voicemail. My sister eventually drove back to the restaurant and spoke with the manager DAVID Who only would remake the incorrect sandwich and not the fries (even with the receipt). David must not realize how easy it is to lose a customer. Don’t be like David.
Atmosphere: 1
Food: 1
Service: 1
Stopped for lunch and bought a spicy chicken sandwich and a fry. They fries were fine but the chicken sandwich was rubbery could not eat more than one bite.
Atmosphere: 1
Food: 1
Service: 2
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