Don’t order on the app unless you want your order to be canceled unexpectedly, multiple times & without any explanation because nobody can tell you why. The store, app & customer service all claim to not have access to this information and do not know who or where to find it. Refund? Nope. Not sure when that will happen either.
Jennifer Kenworthy
So I actually love Whataburger, however the one closest to my house in Acworth Georgia is the slowest location I’ve ever seen. At first I thought it was because it was new and employees have to be trained and such. But it’s been open for a good while now and it hasn’t changed. Waiting 20-25 minutes to get your food in the drive thru is an every visit thing, and to make matters worse they aren’t even friendly much less apologetic. This is not Whataburger standards, every other location is so much better
Anthony Singletary
Great customer service by Skylar she was very nice
Atmosphere: 5
Food: 5
Service: 5
Stephon Mcintosh
I was so happy to have met Megan. Her customer service is beyond amazing. Her smile present is needed. I definitely will be back because of Megan.
Atmosphere: 5
Food: 5
Service: 5
Justin Virgle
Once I came into the restaurant, I was welcomed by Skylar who was very helpful with helping pick out a good choice of what I’ve wanted & has great customer service.
Atmosphere: 5
Food: 5
Service: 5
Steve Macharia
Best Whataburger in the world! Skylar is the best at what she does!
Atmosphere: 5
Food: 5
Service: 5
John Peyton
Fantastic experience great people great food, and great service
Atmosphere: 5
Food: 5
Service: 5
Tommy Smith
I love this Whataburger. We get serviced by Skylar! And she is awesome!
Atmosphere: 5
Food: 5
Service: 5
Jonathan Devlin
Whataburger is my favorite fast food place and is the most consistent I've seen across locations. Service was great. Meghan was awesome.
Atmosphere: 3
Food: 4
Service: 5
Deron Bellcase
This Whataburger is great! Food was delivered quickly and the order was perfectly accurate. Our Server, Megan was on her customer service A-game. Not sure why there are so many 3 star reviews but I would haven given 6 stars if that was an option.
Megan was amazing!!! She wanted to do something nice for someone so I was the lucky person and got a medium drink instead of small! Amazing service and thank you megan:)
Atmosphere: 5
Food: 5
Service: 5
Nathan Dick
My cheese Whataburger was not very warm, and had almost no mustard and was overloaded with onion. It felt quite rushed. The atmosphere was open and welcoming, and the staff were pleasant and their smiles felt genuine. I have had better burgers from Whataburger so I was quite surprised at how the food turned out. Hopefully this will improve.
Atmosphere: 4
Food: 2
Service: 4
Rex Bishop
Wish they served a Double Green Chili burger like Arizona does.
Atmosphere: 4
Food: 4
Service: 4
jazmin smith
🌟 BEST. WHATABURGER. EXPERIENCE. EVER. 🌟
I just had the most amazing customer service experience at Whataburger, and I HAD to share it. I went in with my mom and little sister, and from the moment we walked in, we could immediately tell this was going to be different in the best possible way.
The restaurant was so clean and welcoming, and right at the front, we were greeted by Kyun, the sweetest and most professional cashier we’ve ever met. Kyun didn’t just take our order, he gave us the VIP treatment! He told us all about the cups, let us grab as many as we needed, and even gave us a pro-tip: buying them for just $0.50 is a better deal when you're substituting with the meal. (Love a good hack! 🙌)
He also let us know that Christmas-themed cups are coming soon which got us even more excited! 🎄 Talk about being thoughtful and engaging! He was so patient with us and made sure everything we ordered was spot-on.
And the service didn’t stop there, he asked if we needed sauce and napkins, AND even gave us a bag just for our cups. Literally every detail was handled with care.
Then get this we got our hot, fresh food in less than FIVE minutes! 🔥 Like, are you serious?! That’s unheard of these days. And to top it all off, every single employee we interacted with was friendly, respectful, and just created this peaceful, positive atmosphere that made our day.
Honestly, this was hands-down the BEST customer service I’ve ever had at a fast food restaurant, and probably anywhere. I’m still blown away.
We live near another Whataburger that’s the complete opposite: long waits, not so great service and this experience was just a night and day difference. I’m so grateful we decided to stop in, because it truly made our day. 🙏💛
Thank you, Kyun, and thank you to the amazing team at Whataburger, you guys crushed it!! 💥👏 We’ll definitely be back!
Don’t order on the app unless you want your order to be canceled unexpectedly, multiple times & without any explanation because nobody can tell you why. The store, app & customer service all claim to not have access to this information and do not know who or where to find it. Refund? Nope. Not sure when that will happen either.
So I actually love Whataburger, however the one closest to my house in Acworth Georgia is the slowest location I’ve ever seen. At first I thought it was because it was new and employees have to be trained and such. But it’s been open for a good while now and it hasn’t changed. Waiting 20-25 minutes to get your food in the drive thru is an every visit thing, and to make matters worse they aren’t even friendly much less apologetic. This is not Whataburger standards, every other location is so much better
Great customer service by Skylar she was very nice
Atmosphere: 5
Food: 5
Service: 5
I was so happy to have met Megan. Her customer service is beyond amazing. Her smile present is needed. I definitely will be back because of Megan.
Atmosphere: 5
Food: 5
Service: 5
Once I came into the restaurant, I was welcomed by Skylar who was very helpful with helping pick out a good choice of what I’ve wanted & has great customer service.
Atmosphere: 5
Food: 5
Service: 5
Best Whataburger in the world! Skylar is the best at what she does!
Atmosphere: 5
Food: 5
Service: 5
Fantastic experience great people great food, and great service
Atmosphere: 5
Food: 5
Service: 5
I love this Whataburger. We get serviced by Skylar! And she is awesome!
Atmosphere: 5
Food: 5
Service: 5
Whataburger is my favorite fast food place and is the most consistent I've seen across locations. Service was great. Meghan was awesome.
Atmosphere: 3
Food: 4
Service: 5
This Whataburger is great! Food was delivered quickly and the order was perfectly accurate. Our Server, Megan was on her customer service A-game. Not sure why there are so many 3 star reviews but I would haven given 6 stars if that was an option.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Megan was amazing!!! She wanted to do something nice for someone so I was the lucky person and got a medium drink instead of small! Amazing service and thank you megan:)
Atmosphere: 5
Food: 5
Service: 5
My cheese Whataburger was not very warm, and had almost no mustard and was overloaded with onion. It felt quite rushed. The atmosphere was open and welcoming, and the staff were pleasant and their smiles felt genuine. I have had better burgers from Whataburger so I was quite surprised at how the food turned out. Hopefully this will improve.
Atmosphere: 4
Food: 2
Service: 4
Wish they served a Double Green Chili burger like Arizona does.
Atmosphere: 4
Food: 4
Service: 4
🌟 BEST. WHATABURGER. EXPERIENCE. EVER. 🌟
I just had the most amazing customer service experience at Whataburger, and I HAD to share it. I went in with my mom and little sister, and from the moment we walked in, we could immediately tell this was going to be different in the best possible way.
The restaurant was so clean and welcoming, and right at the front, we were greeted by Kyun, the sweetest and most professional cashier we’ve ever met. Kyun didn’t just take our order, he gave us the VIP treatment! He told us all about the cups, let us grab as many as we needed, and even gave us a pro-tip: buying them for just $0.50 is a better deal when you're substituting with the meal. (Love a good hack! 🙌)
He also let us know that Christmas-themed cups are coming soon which got us even more excited! 🎄 Talk about being thoughtful and engaging! He was so patient with us and made sure everything we ordered was spot-on.
And the service didn’t stop there, he asked if we needed sauce and napkins, AND even gave us a bag just for our cups. Literally every detail was handled with care.
Then get this we got our hot, fresh food in less than FIVE minutes! 🔥 Like, are you serious?! That’s unheard of these days. And to top it all off, every single employee we interacted with was friendly, respectful, and just created this peaceful, positive atmosphere that made our day.
Honestly, this was hands-down the BEST customer service I’ve ever had at a fast food restaurant, and probably anywhere. I’m still blown away.
We live near another Whataburger that’s the complete opposite: long waits, not so great service and this experience was just a night and day difference. I’m so grateful we decided to stop in, because it truly made our day. 🙏💛
Thank you, Kyun, and thank you to the amazing team at Whataburger, you guys crushed it!! 💥👏 We’ll definitely be back!
Atmosphere: 5
Food: 5
Service: 5
Great burgers
Atmosphere: 5
Food: 5
Service: 5
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