Shout out to Bri for her amazing customer service! Noticeably and beyond. ?
Food: 3
Service: 5
Louise Kinnard
In the daylight hours, things are pretty good! Food is hot, service In timely manner, orders are correct. However, when the sun goes down, thiquite opposite opposite. The food is lukewarm, orders are incorrect, the service is terrible, employees are almost rude! I had one person tell me there were no onions on my sandwich. I got hot and rebuttal Loudly. Of course this was after the sun went down. There is no point in you should never argue with customers!! (Or at least it was when I was a manager!!).After sunset, there is at least one or more mistakes with orders, possibly three or four!! The food is always cool or barely warm. Compared to daylight hours the food was actually steaming hot!! During daylight hours Employees seem to jumping up and down to service you. Unfortunately, I seem reluctant to utilize the restaurant after the sun goes down. The restaurant's clean, neat & organized during sunlight hours. However, when sunset comes, it almost nasty, unorganized. Paper on the floor, dirty tabes(I am not taking about 1 or 2- it's the whole restuarant!!), employees are very sow to get your order and then bring it out or yell your name!! I hope this helps.
Dietary restrictions: No sugar, No caffeine, hold the chocolate. My granddaughter can't have these. There is no soda that she can drink. More children menus!! Bring some Sprite zero, diet root beer and some sort of lemonade!
Kid-friendliness: See above. Most parents would tell you the same!
Wheelchair accessibility: It's wheel chair friendly. Low counters, wide frames. However what is not wheel chair friendly is the kiosk for ordering and payment.
Atmosphere: 5
Food: 2
Service: 1
Recommended dishes: Onion Rings
Brandy Wood
For my first time eating here idk what I was expecting I guess but however I received everything I didn't. My Fries were cold, my burger was ordered just ch, must,kup heavy pickles smh what I got when home was a burger with everything on it sad part is I'm allergic to onions and being diagnosed with diverticulitis I'm not allowed to eat lettuce or tomatoes so thanks whatever bugger for a meal I'll be going without tonight ?
They're food was very good I will going back to eat there next
Atmosphere: 5
Food: 5
Service: 5
Chazz Terry
Honestly was nothing special about burger the patty was cold and I had to ask for utensils or straws, cup tops, sauces I ordered . It just seemed like everyone was going through the motions. It was my 1st time eating at Whataburger and I was left underwhelmed .
Was in the drive thru for 10 minutes. No answer on the speaker. Decided to go to McDonald's. Drove up past the drive thru windows at whataburger...they was one vehicle waiting past the window and the 4 more behind. Been seeing the reviews about slow service. This confirmed it. Went to McDonald's. 3 minutes was on the road with food. Won't be back. Me and my kids could run whataburger better than the service we was serviced. If they are under staffed then I get it some. For what fast food employees get pay tho bust your ass. I got paid $4.25 an hour years ago and worked faster then that
Atmosphere: 1
Food: 1
Service: 1
Randy Herrmann
The touch screen kiosks wouldn't accept payments after spending several minutes selecting from the menu and no one would shut the touchscreens down. They are undersfaffed so the wait is long. Food quality was good. Lettuce, tomato, onions etc were fresh.
Atmosphere: 3
Food: 5
Service: 2
Recommended dishes: Whataburger
Jennifer Leslie
Burger was giant but covered in mustard. It's all I could taste. It was our first time at Whataburger. The girl at the window was super nice and patient!
Atmosphere: 4
Food: 1
Service: 4
Jerry Wilson
Well worth the wait times to get food. But at the same it could use some better management and a break room for employees..
Atmosphere: 1
Food: 1
Service: 1
William Morrow
Stood in line 15 minutes to order. Only one person taking orders. She left and was never seen again. Tried to order at kiosk, got all the way to the end only to find out the credit card terminal was inoperable. Epic fail.
Great food
Atmosphere: 5
Food: 5
Service: 5
Shout out to Bri for her amazing customer service! Noticeably and beyond. ?
Food: 3
Service: 5
In the daylight hours, things are pretty good! Food is hot, service In timely manner, orders are correct. However, when the sun goes down, thiquite opposite opposite. The food is lukewarm, orders are incorrect, the service is terrible, employees are almost rude! I had one person tell me there were no onions on my sandwich. I got hot and rebuttal Loudly. Of course this was after the sun went down. There is no point in you should never argue with customers!! (Or at least it was when I was a manager!!).After sunset, there is at least one or more mistakes with orders, possibly three or four!! The food is always cool or barely warm. Compared to daylight hours the food was actually steaming hot!! During daylight hours Employees seem to jumping up and down to service you. Unfortunately, I seem reluctant to utilize the restaurant after the sun goes down. The restaurant's clean, neat & organized during sunlight hours. However, when sunset comes, it almost nasty, unorganized. Paper on the floor, dirty tabes(I am not taking about 1 or 2- it's the whole restuarant!!), employees are very sow to get your order and then bring it out or yell your name!! I hope this helps.
Dietary restrictions: No sugar, No caffeine, hold the chocolate. My granddaughter can't have these. There is no soda that she can drink. More children menus!! Bring some Sprite zero, diet root beer and some sort of lemonade!
Kid-friendliness: See above. Most parents would tell you the same!
Wheelchair accessibility: It's wheel chair friendly. Low counters, wide frames. However what is not wheel chair friendly is the kiosk for ordering and payment.
Atmosphere: 5
Food: 2
Service: 1
Recommended dishes: Onion Rings
For my first time eating here idk what I was expecting I guess but however I received everything I didn't. My Fries were cold, my burger was ordered just ch, must,kup heavy pickles smh what I got when home was a burger with everything on it sad part is I'm allergic to onions and being diagnosed with diverticulitis I'm not allowed to eat lettuce or tomatoes so thanks whatever bugger for a meal I'll be going without tonight ?
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Whataburger Double Meat Whatameal
Great food cooked to order.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whataburger
So far since opening, I've gotten good food and service. I've only experienced the drive-through.
Food: 5
Service: 5
Recommended dishes: Cheese Burger, Whataburger Patty Melt, Whataburger, Whataburger Double Meat Whatameal
Long wait in drive thru. Burger meat looked old and tasted dry. Only ate a few bites.
Food: 1
Service: 1
Best Burger
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whataburger Double Meat Whatameal
They're food was very good I will going back to eat there next
Atmosphere: 5
Food: 5
Service: 5
Honestly was nothing special about burger the patty was cold and I had to ask for utensils or straws, cup tops, sauces I ordered . It just seemed like everyone was going through the motions. It was my 1st time eating at Whataburger and I was left underwhelmed .
Atmosphere: 3
Food: 3
Service: 3
Restaurantji Recommends
Was in the drive thru for 10 minutes. No answer on the speaker. Decided to go to McDonald's. Drove up past the drive thru windows at whataburger...they was one vehicle waiting past the window and the 4 more behind. Been seeing the reviews about slow service. This confirmed it. Went to McDonald's. 3 minutes was on the road with food. Won't be back. Me and my kids could run whataburger better than the service we was serviced. If they are under staffed then I get it some. For what fast food employees get pay tho bust your ass. I got paid $4.25 an hour years ago and worked faster then that
Atmosphere: 1
Food: 1
Service: 1
The touch screen kiosks wouldn't accept payments after spending several minutes selecting from the menu and no one would shut the touchscreens down. They are undersfaffed so the wait is long. Food quality was good. Lettuce, tomato, onions etc were fresh.
Atmosphere: 3
Food: 5
Service: 2
Recommended dishes: Whataburger
Burger was giant but covered in mustard. It's all I could taste. It was our first time at Whataburger. The girl at the window was super nice and patient!
Atmosphere: 4
Food: 1
Service: 4
Well worth the wait times to get food. But at the same it could use some better management and a break room for employees..
Atmosphere: 1
Food: 1
Service: 1
Stood in line 15 minutes to order. Only one person taking orders. She left and was never seen again. Tried to order at kiosk, got all the way to the end only to find out the credit card terminal was inoperable. Epic fail.
Atmosphere: 1
Food: 1
Service: 1
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