By far the worst experience I’ve ever encountered at McDonalds… a 10-15 minute wait is normal, but 30 minutes in the same spot is ABSURD. I’ve seen 5 cars leave the line, too bad I’m stuck.
Atmosphere: 1
Service: 1
Kay Truong
Staff is nice, food is fair.
Marie Barnes
The food is always cold the customer service sucks. Is it a crime to ask for hot food.
Atmosphere: 1
Food: 1
Service: 1
Belinda Rupholdt
Curbside people are pretty nice.
Janet Collins
Food was cold
Gaylord Smith
Some of the people that work to drive through is very rude
Stella Vega
I wrote this to McDonald's hopefully there will be a response. "You have a GEM working at this restaurant. Her name is Pam. She has been working at this restaurant for 12 years. I asked if McDonald's had any kind of ten-year anniversary special policy. She replied no she didn't think so. I know that your employee personnel frequently change possibly every one to three months, even managers rarely stay long. Someone who has worked for 10 years or more should be honored in some way. Pam is a special person, she has always been so pleasant, extremely nice, and very friendly, respectful, and professional to everyone with whom she interacts. That's pretty rare. McDonald's as a huge restaurant should honor people that stay with a corporation such as yours that long. These people aren't working for you as operational, financial, and other types of executives, they are employees who have worked day in, day out, every day for 10 years or longer, as Pam has for 12 years, quite extraordinary! McDonald's, please celebrate her years with you in some way."
Just had the worst experience at this location . First of all the cashier DOES not provide me with a receipt . They park me for my order the young man is abt to hand me the order and he reads it out to me and I tell him no it’s not mines he goes over to the other car and hands it to them . He goes back and inside and comes out with my order . I look at the sticker in the bag and it’s my order . I get home and we are missing 10Piece chicken nuggets it’s 8’pm and my child has to eat I go back and the cashier tells me to go up to the second window I sit there for abt 5 min the girl at the window don’t acknowledge that I’m there and she has no other orders. She finally opens the window and I tell her that I’m there for 10 piece that I was missing she shuts the window and walks away comes back and tellMe that if I don’t have the receipt then they can’t do nothing . Some other girl I’m assuming must be the shift manager or who knows what comes up dosent say sorry or anything just says we can’t di nothing it’s our policy I offer to pay for another order of chicken nuggets and she refuses to take my order . Terrible customer service .
Emile King
Some people call it Sick Donald's. I absolutely love it. No matter which one I go to it's always great and filling. I haven't gotten sick yet and for 24 years I was away. It's still the same and I can guarantee I will enjoy it. And , it's a cheap meal. Which I absolutely love. Hands down this is my spot.Wheelchair accessibility: The front doors are wheelchair accessible.
Atmosphere: 5
Food: 5
Service: 5
Brandy Gibson
Staff was very nice, restaurant is very clean including the bathrooms. Food was perfect!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger, Double Cheeseburger, Double Quarter Pounder with Cheese, French Fries, Big Mac
AVOID! SKIP! Location may be convenient but the service/management/employee culture is awful. This bleeds into the service and operations.Lower level employees are not empowered to deliver outstanding customer service to customers.-got an order incorrect (ordered a drink specifying no ice) and it came to me with ice (is the worker not reading the order when it comes in? Or do they idgaf and not care?)-up-charging/penny-pinching (asking customer for $.27) if they ask for a cup of water when they receive their order (after they initially got the order wrong). Most places will provide this as a courtesy. Not this one.Maybe they’re jaded or have seen too much. But, it is a service business. Skip! Avoid!
Service: 1
Dave Peeples
Stopped to pee. Always clean restrooms
Corey Roberts
They close the lobby early, it says they are open until 2, but they will lock up earlier.
By far the worst experience I’ve ever encountered at McDonalds… a 10-15 minute wait is normal, but 30 minutes in the same spot is ABSURD. I’ve seen 5 cars leave the line, too bad I’m stuck.
Atmosphere: 1
Service: 1
Staff is nice, food is fair.
The food is always cold the customer service sucks. Is it a crime to ask for hot food.
Atmosphere: 1
Food: 1
Service: 1
Curbside people are pretty nice.
Food was cold
Some of the people that work to drive through is very rude
I wrote this to McDonald's hopefully there will be a response. "You have a GEM working at this restaurant. Her name is Pam. She has been working at this restaurant for 12 years. I asked if McDonald's had any kind of ten-year anniversary special policy. She replied no she didn't think so. I know that your employee personnel frequently change possibly every one to three months, even managers rarely stay long. Someone who has worked for 10 years or more should be honored in some way. Pam is a special person, she has always been so pleasant, extremely nice, and very friendly, respectful, and professional to everyone with whom she interacts. That's pretty rare. McDonald's as a huge restaurant should honor people that stay with a corporation such as yours that long. These people aren't working for you as operational, financial, and other types of executives, they are employees who have worked day in, day out, every day for 10 years or longer, as Pam has for 12 years, quite extraordinary! McDonald's, please celebrate her years with you in some way."
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Strawberry & Crème Pie, Egg Mcmuffin, World Famous Fries, Crispy Chicken, Quarter Pounder Hamburger, Vanilla Cone, Cheeseburger, Crispy Chicken Sandwich
Just had the worst experience at this location . First of all the cashier DOES not provide me with a receipt . They park me for my order the young man is abt to hand me the order and he reads it out to me and I tell him no it’s not mines he goes over to the other car and hands it to them . He goes back and inside and comes out with my order . I look at the sticker in the bag and it’s my order . I get home and we are missing 10Piece chicken nuggets it’s 8’pm and my child has to eat I go back and the cashier tells me to go up to the second window I sit there for abt 5 min the girl at the window don’t acknowledge that I’m there and she has no other orders. She finally opens the window and I tell her that I’m there for 10 piece that I was missing she shuts the window and walks away comes back and tellMe that if I don’t have the receipt then they can’t do nothing . Some other girl I’m assuming must be the shift manager or who knows what comes up dosent say sorry or anything just says we can’t di nothing it’s our policy I offer to pay for another order of chicken nuggets and she refuses to take my order . Terrible customer service .
Some people call it Sick Donald's. I absolutely love it. No matter which one I go to it's always great and filling. I haven't gotten sick yet and for 24 years I was away. It's still the same and I can guarantee I will enjoy it. And , it's a cheap meal. Which I absolutely love. Hands down this is my spot.Wheelchair accessibility: The front doors are wheelchair accessible.
Atmosphere: 5
Food: 5
Service: 5
Staff was very nice, restaurant is very clean including the bathrooms. Food was perfect!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger, Double Cheeseburger, Double Quarter Pounder with Cheese, French Fries, Big Mac
Restaurantji Recommends
They are not 24 hours. It’s a trap!
Atmosphere: 1
Food: 1
Service: 1
AVOID! SKIP! Location may be convenient but the service/management/employee culture is awful. This bleeds into the service and operations.Lower level employees are not empowered to deliver outstanding customer service to customers.-got an order incorrect (ordered a drink specifying no ice) and it came to me with ice (is the worker not reading the order when it comes in? Or do they idgaf and not care?)-up-charging/penny-pinching (asking customer for $.27) if they ask for a cup of water when they receive their order (after they initially got the order wrong). Most places will provide this as a courtesy. Not this one.Maybe they’re jaded or have seen too much. But, it is a service business. Skip! Avoid!
Service: 1
Stopped to pee. Always clean restrooms
They close the lobby early, it says they are open until 2, but they will lock up earlier.
Atmosphere: 1
Food: 1
Service: 1
Very beautiful place and people are all
Atmosphere: 5
Food: 5
Service: 5