Papa Johns Pizza
860 Oak Rd SW, Lawrenceville
(770) 982-8868
Recent Reviews
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There was a mix up with my order but I called back to the store and Douglas took care of it. The driver was a super cool guy and delivered my order with no question. Food was fresh and hot, thanks guys!
Atmosphere: 5
Food: 5
Service: 4
I can’t say for sure who is working today (7/3/25) or as of late but I just picked up my order for pizza tonight.
3 pizzas and breadsticks. Because I have a diary allergy I can’t have cheese so I order mine without. I have to say the last 2x I’ve ordered, the quality has been top tier!
Being my pizza has no cheese, in the past it’s been made haphazard but I just accepted it for what it is. But now that I know mine can be made to seem like it’s just as good as one with meat and cheese I sincerely hope the workers at this moment stay put!
Even the regular pizzas are made so well!
I feel like there’s more care in the overall process anymore.
Really really good. We’ve been going this same Papa John’s for over 4 years and these last few months have been the best!
Atmosphere: 5
Food: 5
Service: 5
Food was great, staff was excellent, highly recommend they treated me really good 😊💯
Atmosphere: 5
Food: 5
Service: 5
Friendly and Fast!
Atmosphere: 5
Food: 5
Service: 5
This location is absolutely terrible with customer service. They forced me to place the order on the phone using the AI bot, and it kept looping on my address and wouldn’t let me complete the order. I asked to be transferred to the store to complete the order, and the manager was completely rude and condescending.
Atmosphere: 1
Food: 1
Service: 1
Door Dash left our Food outside in rain and cold. No knock, doorbell no notice. Found pizza cold on porch. Called PapaJohns and they can't do anything about it. Maybe they can work on making better food. Papadia was a pepper sandwich in dough. No more orders with this location on Oak road.
Food: 2
Service: 1
Absolutely the worst place. Sent a totally wrong order. Then I had to go again and they gave a cold and tasteless pizza with so few toppings. Totally avoid.
Atmosphere: 1
Food: 1
Service: 1
Absolutely horrible, try making burgers or something 🤷🏿♂️
Atmosphere: 1
Food: 1
Service: 1
Oh your staff is is utterly antagonistic. Possibly trying to get this location closed or something. The tracker was stuck at the delivery with no information for some time so I called in to check in case they just missed a click. I was immediately put on hold.... 5min passed, nothing. Call again, immediately placed on hold again.... 3min pass. I call again and right as she answered I said "please don't put me on hold I just have a quick question-" but before I could finish, she already put me on hold. Repeat the last one 3 times more and then I just hang up and called back until she actually answered the phone. It was over 10 times at that point. Claimed she was helping a customer in store. Either she is utterly incompetent (she was not young) or blatantly sabotaging your business, which is what it seemed like. People like her will rot the company from the inside out. Is this store closing soon or something? Utterly unprofessional, purposely poorly communicated, and toxically flippant.
Service: 1
That new Shaq roni pizza was excellent ? ? ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Restaurantji Recommends
With 4 kids, I order once a week. I always order online, and never once has there been a mix-up or something wrong with the order's and the staff is always really nice
Atmosphere: 5
Food: 5
Service: 5
Manager is disrespectful and cursed me out for no reason. I will never go back there again. I feel like they are racist towards people of color. I left my food and disputed the charges. You lost a customer. Learn to love everyone. Black Lives Matter ✊? ✊?✊?✊?
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Thin Crust 1 Topping Pizza
No issues here. Just good pizza.
Atmosphere: 5
Food: 5
Service: 5
Always solid service and food from Shannon and her team.
Atmosphere: 5
Food: 5
Service: 5
Talk about horrible. Ordered online at 4:30 for delivery at 6 pm. Food was delivered at 6:55 pm. No notification of delays or anything. Called the store at 6:15 pm, they said cannot do anything for us they user Door Dash do not have drivers. I asked why did you not just notify us could have picked it up, no answer. Super disappointed - Way to drop the ball, $$ over customer service.
Atmosphere: 1
Food: 2
Service: 1
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