El Maya
1561 U.S. Hwy 19 S #12, Leesburg
(229) 446-0133
Recent Reviews
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Best wait staff in town! We have NEVER had a bad experience here. Food is always on point.
Atmosphere: 5
Food: 5
Service: 5
Slow waited 10mins for cheese dip still waiting a week later still waiting
Atmosphere: 1
We visited this local Mexican restaurant yesterday, and unfortunately, the experience was disappointing from start to finish.
We were seated right away, which seemed promising since it wasn’t that busy. There was one large table and a few small families around. After ordering our drinks and cheese dip, we placed our food order and then sat there for a very long time. My 9-year-old finished her full glass of water and waited for a refill that never came. My husband eventually gave her his drink because no one checked on us.
After what felt like forever, we had to flag down our waiter to ask what was going on. That’s when we were told they only had one cook and were busy with a large table. That’s understandable but why not inform customers when seating them? Instead, we were left waiting with no updates, no refills, and hungry kids just eating chips.
When my husband asked if anything could be done to compensate for the long wait, the manager (or maybe owner) came over and was honestly rude. He made it sound like it was our fault for expecting better service just because they’re a “local business” and not a franchise. Being local doesn’t excuse bad service or poor communication. After speaking with him, the waiter came back and said, “maybe 10 more minutes, but not sure.” At that point, heck no — we were done.
The only offer was a military discount - which we would have received anyway but wouldn’t have asked for. A simple gesture like taking off the cheese dip or offering 15% off would've gone a long way, but instead, we were met with attitude because they are a “local business.”
We decided to just pay for the drinks and cheese dip (and yes, they still added the to-go chips). Hopefully the $20 we spent on the little we had helped them out somehow, because we won’t be back. They came across as money hungry and dismissive instead of caring about their customers.
We always try to support local restaurants, but this one lost our business. It’s not the customers’ fault you’re short-staffed or unprepared. We’ll gladly support another local Mexican restaurant that actually values its guests.
Atmosphere: 1
Food: 1
Service: 1
One of my favorite places to eat. Love their quesadillas. They have a newer bar area and had fast service.
Atmosphere: 5
Food: 5
Service: 5
It was take out but the food was great!
Atmosphere: 5
Food: 5
Service: 5
Food exceeded my expectations! Excellent customer service very attentive!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Extra Chips \u0026 Salsa, Cheese Dip, Quesadilla, Guacamole, Texas Nachos
Best Mexican food in Albany
Love this place! Prices are higher than expected.
Atmosphere: 5
Food: 5
Service: 5
My husband and I tried this restaurant for the first time. We already had a favorite, but after eating here…
This place became our favorite.
The staff was Very pleasant, and the food was delicious.
I would recommend this to anyone who wants to eat good food, and have a good atmosphere.
It is a 10 out of 10.
David and Mary Nixon
Atmosphere: 5
Food: 5
Service: 5
First impression blew us away! Immediately walking in the door I noticed how clean the restaurant was. Right away we were kindly greeted and taken to our table. We requested a high chair and I was so pleased with the chair we received - I have NEVER EVER seen a high chair at a restaurant that had a tray! I was very impressed with the quality and cleanliness. Our 8 month old loved it and was able to comfortably partake in our delicious dinner. Wonderful service and food. Can’t wait to go back!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Always amazing. You can tell those employees actually care about your experience.
Recommended dishes: Extra Chips \u0026 Salsa, Fajita Nachos
We love this place
Atmosphere: 5
Food: 5
Service: 5
Food was great and very friendly staff. Would visit there again
Recommended dishes: Shrimp Delight
First time going. Will surely go there again
Atmosphere: 5
Food: 5
Service: 5
Went there for my adult son's birthday. It took about 1.5 hours to get my son's food, and he ordered first. When it came out, he got it to go. Another 15 minutes. Normally good experience. Maybe they were short-handed. Will eat there again.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Extra Chips & Salsa, Taco Salad, Quesadilla, Burrito Grande, Burrito El Maya, Texas, Cheese Dip, Texas Nachos
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