Papa Johns Pizza

4845 Lawrenceville Hwy, Lilburn
(770) 717-7572

Recent Reviews

David Flores

They did not plan staff appropriately. Food was not ready in time. Had to cancel my order and go somewhere else.

Service: 1

Teresa Armendarez

Customer service was horrible. A worker called me regarding my order and right off the bat she had a bad attitude.

Service: 1

Ryan Culpepper

Great location. Food was hot and fresh. Perfectly cooked. Service was friendly as well.

Atmosphere: 5

Food: 5

Service: 5

Ray Burge

Employees are great but food sucks! Save your money you can eat cardboard for free!

Food: 1

Gail Faidley

My experience was awesome! I got the epic garlic stuffed pizza with pepperoni!!It was awesome!! Great taste!! I’ll definitely be back for another one!! Going to try the Spicy one next time! It’s just become available!! Happy customer!!

Atmosphere: 5

Food: 5

Service: 5

Aziz Dobani

⭐⭐⭐⭐⭐ I can't say enough great things about our recent experience with Papa John's Pizza! We placed an order for a group of people, and the service we received was exceptional from start to finish.Firstly, the ordering process was seamless and efficient. The staff were incredibly accommodating, making sure to get all the details right for our group order. They even helped us customize our pizzas to suit different preferences, which we really appreciated.The delivery was prompt, and our pizzas arrived hot and fresh. The quality of the ingredients and the flavors were outstanding. It was clear that they take immense pride in the products they serve.What truly stood out was the level of service provided. The team at Papa John's went above and beyond to ensure that our order was accurate and delivered on time. Their attention to detail and commitment to customer satisfaction really impressed us.Overall, Papa John's Pizza not only delivered delicious pizzas but also demonstrated their dedication to providing the best service possible. Our group was thoroughly delighted with the experience, and we'll definitely be choosing Papa John's for our future gatherings. Thank you for exceeding our expectations and making our event memorable!

Atmosphere: 3

Food: 5

Service: 5

Annie Jacob

I really tried with this location1st instance - pizza was basically a flat cracker (GF crust), with a barely a smear of sauce and a few pineapple pieces thrown on top. Was a joke2nd instance: ordered through door dash, waited 2 hours, had two different drivers cancel on my order, until finally a few minutes before closing I canceled my order3rd instance: pizza took 15 minutes longer than the estimated window and it was burnt, one of the worst pizzas Ive had and a waste of 22$ (pictured below)

Food: 1

Service: 1

customtrailerbuilder Llc

Always best pizza ?,fast and delicious pizza every-time we

Atmosphere: 5

Food: 5

Service: 5

Erika Menjivar Monterroza

Great service and hand made pizza!!!!

Atmosphere: 5

Food: 5

Service: 5

Shelley S.

Well, it looks like this time they improved. The person on the phone was extremely helpful and they said it was going to be here between 40 and 51 minutes and it took 42. It also taste really good.

DEBORAH Lethgo

Management is wonderful Pizza is always hot they always have it made fast and on

Atmosphere: 5

Food: 5

Service: 5

Anahi H.

This location is understaffed, I feel so bad for the workers that are here. They are always flooded with so many orders. They need to do a better job at scheduling people!!! no one is attending the front or answering the phone. Slow service :(

lynn mclynn

They didn’t even cook the dough on my pizza all the way it was still raw when I asked for that pizza to be well done. They burnt the cheesy bread.

Atmosphere: 1

Food: 1

Service: 1

Lorena Pacheco

I didn't go inside but a family member ordered online. The pick up was a bit delayed, mostly from having both drive thru orders and pick up orders. The pizzas were hit and tasted good.Parking: There's a drive thru area on the side of the building for drive thru orders.

Food: 5

Service: 4

Recommended dishes: Chocolate Brownie

Beth Kellerman

I have always had a positive experience from this Papa John’s, but not tonight. It wasn’t just the Door Dash delivery person not ringing the door bell so I could receive a warm and bug free pizza. It was no garlic sauce and a scrawny cheesestix. I’m giving the manager a better rating because when she couldn’t refund my entire amount, at least she offered me a free pizza.

Food: 2

Service: 5

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