The food is always great here and normally the delivery drivers are as well. But today the delivery driver Victor was extremely rude. I have specific delivery instructions to park at my garage in the open space & to use the sidewalk to the left of my townhouse to deliver to my front door. He called with an attitude stating he was at the back & I gave him instructions on how to walk to the front. He did not want to do that. He asked where can he park his car & I told him he can pull in & park on the outside of the garage meant for 2 vehicles. He ignored those instructions and then proceeds to drive to the side of my house & park on the street in a turning lane which is fine he can do what he wants with his car at this point. He walks up to my front door with an attitude, doesn’t greet me, instead he says “If you can’t come to the back for future orders I just won’t deliver to your house.” I was shocked & informed him that I have ordered from this location many times & no driver has ever had an issue with coming to my front door. I have never been spoken to like this regarding a delivery & it was very disappointing since there is a delivery instructions section provided by Pizza Hut for the customer to provide instructions on how they would like the food that they purchased delivered. I should not be treated poorly because of that. I get deliveries almost daily whether it’s Amazon, Publix, Kroger, door dash, food, online shopping and more and I have never had an issue with someone simply not wanting to walk a few feet to my front door.
Atmosphere: 2
Food: 5
Service: 1
Jesse Kenne
Takes 2+ hours for delivery when the estimate is 25 mins. Refuses to answer phones even for their call center. Went there to pick it up. They never even made the order.
Atmosphere: 1
Food: 1
Service: 1
Eme
My mom used to order here, now it’s me. 5 star overall. I like the jalapeño pizza 🍕
Atmosphere: 5
Food: 5
Service: 5
Waqas Khan
staff was nice and generous
Atmosphere: 5
Food: 5
Service: 5
Terri Lee
Worst customer service ever. A female keep answering the phone then immediately put you on hold and never click back over.
Sherita Baskerville
Angel was amazing with helping with my order. Fast and hot and customer service was great for it to be so late.
Atmosphere: 5
Food: 4
Service: 5
Bridgett Law
Great experience very nice and professional
nelofar SH
We ordered $49+ food from this location. Tracking said it was delivered at 7:33pm and we had not received the food. I called the store and the employee said it’s still being prepared. It came around 8. Cold and missing drink. I called out to the driver as he was driving away and asked why he was so late and where is my drink. He said he didn’t have it and will bring it which never came. I called the store to report cold food and missing drink the employee was rude so I asked to talk to the manager. She said she was the manager (Quab). She didn’t apologize or anything. I’ll never shop there or at Pizza Hut. I would like my money back. I even emailed and have not received any reply from the team yet. Pathetic and gross employees.
As soon as I saw it, I already knew if it was worth it or not. Did she look appetizing or did it look like someone set her up with her eyes closed? If the pizza doesn't impress at first sight, we've already started bad!👻👻👻
Atmosphere: 4
Food: 5
Service: 4
ko kevin
Order online and pickup shop.
Atmosphere: 4
Food: 4
Service: 5
Jeffrey Ngo
All female staff
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Super Supreme Pizza
James Mckeown
These people are extremely incompetent first they forget my 2 liter then when I actually look at the food it's all wrong and when I called them and they said all they can do is a 5 dollar store credit horrible place with the worst customer service I've ever seen in my life
Crisitna Coto
The girl that answered the phone Anna, needs to find another job where she doesn’t have to deal with customers. Very rude and I’m sure you have to deal with people that speak another language a lot.
The food is always great here and normally the delivery drivers are as well. But today the delivery driver Victor was extremely rude. I have specific delivery instructions to park at my garage in the open space & to use the sidewalk to the left of my townhouse to deliver to my front door. He called with an attitude stating he was at the back & I gave him instructions on how to walk to the front. He did not want to do that. He asked where can he park his car & I told him he can pull in & park on the outside of the garage meant for 2 vehicles. He ignored those instructions and then proceeds to drive to the side of my house & park on the street in a turning lane which is fine he can do what he wants with his car at this point. He walks up to my front door with an attitude, doesn’t greet me, instead he says “If you can’t come to the back for future orders I just won’t deliver to your house.” I was shocked & informed him that I have ordered from this location many times & no driver has ever had an issue with coming to my front door. I have never been spoken to like this regarding a delivery & it was very disappointing since there is a delivery instructions section provided by Pizza Hut for the customer to provide instructions on how they would like the food that they purchased delivered. I should not be treated poorly because of that. I get deliveries almost daily whether it’s Amazon, Publix, Kroger, door dash, food, online shopping and more and I have never had an issue with someone simply not wanting to walk a few feet to my front door.
Atmosphere: 2
Food: 5
Service: 1
Takes 2+ hours for delivery when the estimate is 25 mins. Refuses to answer phones even for their call center. Went there to pick it up. They never even made the order.
Atmosphere: 1
Food: 1
Service: 1
My mom used to order here, now it’s me. 5 star overall. I like the jalapeño pizza 🍕
Atmosphere: 5
Food: 5
Service: 5
staff was nice and generous
Atmosphere: 5
Food: 5
Service: 5
Worst customer service ever. A female keep answering the phone then immediately put you on hold and never click back over.
Angel was amazing with helping with my order. Fast and hot and customer service was great for it to be so late.
Atmosphere: 5
Food: 4
Service: 5
Great experience very nice and professional
We ordered $49+ food from this location. Tracking said it was delivered at 7:33pm and we had not received the food. I called the store and the employee said it’s still being prepared. It came around 8. Cold and missing drink. I called out to the driver as he was driving away and asked why he was so late and where is my drink. He said he didn’t have it and will bring it which never came. I called the store to report cold food and missing drink the employee was rude so I asked to talk to the manager. She said she was the manager (Quab). She didn’t apologize or anything. I’ll never shop there or at Pizza Hut. I would like my money back. I even emailed and have not received any reply from the team yet. Pathetic and gross employees.
Food: 3
Service: 1
Great service and Great food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Supreme Pizza
The pizza was ready when quoted snd pizza was warm and good
Atmosphere: 4
Food: 5
Service: 4
Restaurantji Recommends
As soon as I saw it, I already knew if it was worth it or not. Did she look appetizing or did it look like someone set her up with her eyes closed? If the pizza doesn't impress at first sight, we've already started bad!👻👻👻
Atmosphere: 4
Food: 5
Service: 4
Order online and pickup shop.
Atmosphere: 4
Food: 4
Service: 5
All female staff
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Super Supreme Pizza
These people are extremely incompetent first they forget my 2 liter then when I actually look at the food it's all wrong and when I called them and they said all they can do is a 5 dollar store credit horrible place with the worst customer service I've ever seen in my life
The girl that answered the phone Anna, needs to find another job where she doesn’t have to deal with customers. Very rude and I’m sure you have to deal with people that speak another language a lot.
Service: 1
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