Zaxbys Chicken Fingers & Buffalo Wings

743 Pleasant Hill Rd, Lilburn
(770) 921-6161

Recent Reviews

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Jamara LaRae’

Eggrolls were burnt both times they made them. Need new cooks! Bc mistakes happen but why would you serve somebody this?

Atmosphere: 4

Food: 2

Service: 1

Recommended dishes: Chicken Fingers Fries & Toast

ASH

Order a grilled Cobb salad with a side of shrimp. The shrimp was burnt and hard, the chicken was hard. NEVER AGAIN!

Food: 1

kimberly sanchez

We arrived and there were little to no cars. My husband even questioned the closing time; we arrived at 7:00pm. Walking in my husband, daughter and I were abruptly stopped by a worker telling us that all the machines are down. I said “im sorry”? The worker then told us all of the machines were down and we were unable to place an order. The lack of sympathy and customer service made it sound untrue, who knows. Definitely a disappointing experience.

Atmosphere: 1

Food: 1

Service: 1

Maria Hernandez

These ppl never give u your order correctly! Always missing something!!

Food: 3

Service: 1

Hannah Lohry

If I could give no stars I would I am beyond pissed as I am a fast food manger my self I placed my order of one wings and things and one signature club. I placed my order at 2:37 meanwhile I was the only customer inside as soon as I placed my order it got busy and about 8-9 other people came in about 20 min after waiting I asked an associate where my order was and she mentioned to me that they were waiting on chicken tenders. Then about 7 min later they proceeded to give about 5 other people order with chicken tenders that came in after me and I had still yet to receive my order I asked to speak with the manger and I informed her of the situation and asked what went wrong? And she informed me she just got back from a catering zaxbys this is bullshit in the fast food industry there's no reason you should not have a manger on duty at all times considering the work ethic of your employees I love zaxbys but I will never be back at this location.

Monae Harris

Asking for your physical IDs to verify mobile orders is the dumbest thing I’ve ever seen. If you’re concerned with fraud and people claiming to be name not theirs just maybe ask for proof of purchase through the app.

Then the lady at the drive thru tried to make it seem like this was normal but I’ve Never had this issue at ANY other Zaxbys location.

Also their drink machine was down so the only option you had was milk, tea, lemonade and apple juice. Mind you there was still a up charge for the tea and lemonade bc they were considered a specialty drink.

Atmosphere: 1

Food: 1

Service: 1

3300Special

Wonderful managers and staff are always on point with excellent customer service each time I visit.

Atmosphere: 5

Food: 5

Service: 5

Raven Guzman

i have ordered from this place multiple times and they are constantly messing up my order or not bring me what i asked for.

Food: 3

Service: 1

Nicholas Miller

Exactly what I've known Zaxby's to be for all the years I've continued to come here. The greatest highlight of the year for Zaxbys was bringing back the beloved milkshakes! No complaints! Highly recommend when you have that craving for some chicken fingers or texas toast!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Onion Rings, Chicken Fingers Fries & Toast, Grilled Cheese, Grilled Chicken, Chicken Salad, The House, The Cobb, Cobb Salad, Crinkle Fries, Sandwich Meal, Chicken Fingerz, Boneless Wings, The Cobb Zalad - Fried, 1 Chicken Finger Taco, Kickin Chicken Sandwich, Fried Pickles, Wings and Things, Fried White Cheddar Bites

Volodymyr Fomkin

Terrible service!!!!

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Wings and Things

Yaya Govea

For fast food, it took over 35 minutes to get an order.

Atmosphere: 2

Food: 3

Service: 1

Irma Mejia

TBH I am glad this zaxbys exits but they forgot my coleslaw and I understand its closing time but also, they need to understand it is someone's food. Someone who hasn't eaten all day and is a big back. The lack of consideration for the food serviced is beyond me. Don't rush the orders. Don't forget the coleslaw next time. I am concerned my friend won't have coleslaw for dinner tonight. It truly means something to us.

Parking: great location

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Wings and Things

Claire T

Zaxbys, a fast food fav of mine. Food is hot, tasty and filling. I ordered the grilled chicken mostly but have had the fried items as well.

I have read where people complain about the food but I like it in a pinch. This chicken is not intended to be like the southern fried chicken that you make at home. This is fast food chicken. I am a Chick Fila fan too but I like Zaxbys grilled chicken better.

The drive through lane is sometimes slow depending on location.

I rarely eat inside. Honestly, I don't like the inside. Seems floors are frequently sticky!

Besides the food, I like the iced tea, the specials ( egg rolls, shrimp tacos ,etc).
The tacos were kinda salty.

Kids I know like the grilled cheese there.

Not bad for fast food establishment.

Atmosphere: 3

Food: 4

Service: 4

Recommended dishes: Grilled Cheese, Cobb Salad, Crinkle Fries, Sandwich Meal, Chicken Finger Plate, Chicken Fingerz, Boneless Wings

Juan Cardona

Very fast service and very good attention.

Atmosphere: 5

Food: 4

Service: 5

Paula Cardona

I’m here at this place! I already ordered online and the only reason I came here is because they have a closing time at 10pm but I got here and had to get through the drive thru because the door is closed and they have a sign that says that they closed the door at 8pm. This is new but this is going to be the last time I come to this place!

Atmosphere: 1

Food: 4

Service: 1

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Zaxbys Chicken Fingers & Buffalo Wings

743 Pleasant Hill Rd, Lilburn, GA 30047
(770) 921-6161