Burger King
853 Riverside Dr #11, Macon
(478) 746-0410
Recent Reviews
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They do a pretty good job. They need more help. The wait time is ridiculous.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Burgers
Our order was placed on the app from inside the restaurant for Dine in. It wasn't very busy inside and the drive thru had a short line. Now you would think since we placed our order on the app and bypassed the order line that our order would be prompt, that was a big NO! Unfortunately, they were more worried about the amount of time that it took to get the drive thru orders out. What is the point of having the app if you're still pushed to the side because you didn't want to order in the drive thru. I watched as my order was finally bagged even though I said dine in and the employee bagging the food just pushed it to the side without even calling the name on the receipt. After having to ask the cashier for my food we finally received our order over 15 minutes after placing the order. The hamburger was thrown together with the condiments squished out all over the paper and the french fries were unsalted. I'm not very impressed with the unprofessionalism of the restaurant. Orders ordered in house and on the app are just as important to get out in a timely manner as the drive thru.
Atmosphere: 3
Food: 2
Service: 1
Decent service!
Atmosphere: 3
Food: 4
Service: 3
They are not friendly at all. The female manager will argue you down about an order that she messed up. She will say she put something in the bag when she did not and when corrected she will not apologize. The female cashier that has the burgundy hair with the burgundy curly pony tail picks and chooses who she gives good customer service to, a old white man can get the best service and will be asked if he needs condiments but when I place a order right behind him, I was pushed my biscuit and had to ASK for jelly. The white female employee with the black accent is sometimes friendly but will also act like asking for condiments is also a hassle for her as well. On most days she’s pretty friendly, the only people that are consistent with good customer service is the older lady that takes the money in the drive thru and the tall black male that use to have dreads. And I wish the would stop service French toast that’s not cooked fully! They are always raw in the inside!!!!! Do better.
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: Hash Browns, Bacon Egg & Cheese Croissan'Wich Hasbrowns Fully Loaded Biscuit
Good quick service and solid food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Nugget
Needs more salt on fries
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Bacon King
Well my experience when I went there was fast and smooth and the employees were really nice and
Parking: Well it's easily accessible from more than one entrance and it has two lines
Kid-friendliness: They seem to be kid friendly but when I went there it was like night time and I went through the drive thru and it was very fast quick
Wheelchair accessibility: I really don't know to much about that because I went through the drive thru
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whopper Jr
There is no way to get help on the burger king app zero stars
Atmosphere: 1
Food: 1
Service: 1
They nail my order every time. Definitely recommend using the app and hitting the drive thru!
Food: 5
Service: 5
The morning crew are fabulous
Restaurantji Recommends
I love this place
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Sausage Egg & Cheese Croissan'Wich
We stop Monday night to get a quick bite, on our way to the Oprea house. Not an employee in site. We called out, as we could see a guy in the back talking to someone. He would not acknowledge us. There were 3 cars in parked in the lot. Not one customer, so we assumed the 2 women in the lobby were employees, with no intention of work.Totally deplorable experience
Atmosphere: 1
Food: 1
Service: 1
Meat was very small for the price terrible
Atmosphere: 2
Food: 1
Service: 5
Recommended dishes: Burgers
Fresh but u shouldn't eat out I heard but if u do it's was fresh
Vegetarian options: Impossible foods yes honey
Atmosphere: 5
Drive thru
Atmosphere: 5
Food: 5
Service: 5
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