I just came in this evening ,October 31, 2025, and purchased the white fish&grill shrimp with cole slaw and fried okra. I checked the food, but didn't know my grill shrimp were missing. Only the 5 fried shrimp,for $1.99, were on the plate. Also, the cole slaw was sour and spoiled. I attempted to call the store multiple times ,so they can pull that coleslaw&keep someone from getting sick. But, they have the phone line on an automated message, that says someone is on the line& that's why it's busy. Prayfully, someone with administration sees this message and get someone to check all the food to ensure that only fresh food is served to customers.
Atmosphere: 5
Food: 1
Service: 5
Anthony Bowdry
Will go back their soon dash from here often
Atmosphere: 5
Food: 5
Service: 5
victor armstrong
The lady behind the counter was polite and very efficient. A good experience all the way.
Atmosphere: 5
Food: 4
Service: 5
Caramel Brown
Great customer service and food is delicious 😋
Atmosphere: 5
Food: 5
Service: 5
Dazella Giles
Typically for these days they were slow....I remember when fast food used to actually be fast.
Atmosphere: 2
Food: 3
Service: 2
Tony Braswell
The food at this captain D's is excellent. The staff is VERY GOOD, I keep coming back because the customer service is absolutely excellent. I've been here once a day every day for the past month
Atmosphere: 5
Food: 5
Service: 5
miami aaron
It's absolutely delicious until it runs out of you 5 minutes later
Atmosphere: 1
Food: 2
Service: 3
William Birch
Good clean restaurant, staff was good at helping with the neighbor
The female evening manager is extremely rude. I heard her speaking bad about my husband as we walked out. They sell ice by the bag and she refuses to sell him ice..they are one of the most worst black run stores, corporate needs to visit and re evaluate the workers. They make you wait almost 10 full minutes before taking your order in drive thru. The menu board is raggedy. Management needs to actually manage the property and worry less about a customer buying ice that they sell. Dont sell it and we won't buy it.
Atmosphere: 1
Food: 1
Service: 1
Phillip Waller
Service was quick got a military discount which was good The lady threw an extra piece of chicken in the box goes to the chicken pieces were too small that was nice but the food just all tasted plain The fish had no taste not really at all can't bring the people behind the counter though that I know they get it from somewhere.
Atmosphere: 1
Food: 2
Service: 2
Vickie Williams
Fresher Shrimp if you are offering them on a Special
Food: 3
Service: 4
Stacy Adams
Lady was rude acted like I was bothering her . She didn't give me chance to order she was cutting me off.Shrimps were room temperature
Typical Captain D's
Atmosphere: 4
Food: 4
Service: 5
I just came in this evening ,October 31, 2025, and purchased the white fish&grill shrimp with cole slaw and fried okra. I checked the food, but didn't know my grill shrimp were missing. Only the 5 fried shrimp,for $1.99, were on the plate. Also, the cole slaw was sour and spoiled. I attempted to call the store multiple times ,so they can pull that coleslaw&keep someone from getting sick. But, they have the phone line on an automated message, that says someone is on the line& that's why it's busy. Prayfully, someone with administration sees this message and get someone to check all the food to ensure that only fresh food is served to customers.
Atmosphere: 5
Food: 1
Service: 5
Will go back their soon dash from here often
Atmosphere: 5
Food: 5
Service: 5
The lady behind the counter was polite and very efficient. A good experience all the way.
Atmosphere: 5
Food: 4
Service: 5
Great customer service and food is delicious 😋
Atmosphere: 5
Food: 5
Service: 5
Typically for these days they were slow....I remember when fast food used to actually be fast.
Atmosphere: 2
Food: 3
Service: 2
The food at this captain D's is excellent. The staff is VERY GOOD, I keep coming back because the customer service is absolutely excellent. I've been here once a day every day for the past month
Atmosphere: 5
Food: 5
Service: 5
It's absolutely delicious until it runs out of you 5 minutes later
Atmosphere: 1
Food: 2
Service: 3
Good clean restaurant, staff was good at helping with the neighbor
Atmosphere: 5
Food: 5
Service: 5
Horrible customer service
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
The food is always good here
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Seafood
The female evening manager is extremely rude. I heard her speaking bad about my husband as we walked out. They sell ice by the bag and she refuses to sell him ice..they are one of the most worst black run stores, corporate needs to visit and re evaluate the workers. They make you wait almost 10 full minutes before taking your order in drive thru. The menu board is raggedy. Management needs to actually manage the property and worry less about a customer buying ice that they sell. Dont sell it and we won't buy it.
Atmosphere: 1
Food: 1
Service: 1
Service was quick got a military discount which was good The lady threw an extra piece of chicken in the box goes to the chicken pieces were too small that was nice but the food just all tasted plain The fish had no taste not really at all can't bring the people behind the counter though that I know they get it from somewhere.
Atmosphere: 1
Food: 2
Service: 2
Fresher Shrimp if you are offering them on a Special
Food: 3
Service: 4
Lady was rude acted like I was bothering her . She didn't give me chance to order she was cutting me off.Shrimps were room temperature
Atmosphere: 4
Food: 3
Service: 1
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