Dunkin'
$ • Coffee Shops, Donuts
Hours:
121 Tom Hill Sr Blvd, Macon
(478) 475-0770
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Dunkin' Donuts Reviews
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Very rude employees! No customer service experience obviously! Who demands a tip before placing an order! Absolutely ridiculous! Would never ever recommend this dunks! Go somewhere else for your coffee!
Dunkin Donuts on Tom Hill, Macon GA
Tonight I went in to get a coffee, the 2 workers there said they were about to take a break for 30 minutes. They proceeded to lock the doors plus told customers at the drive thru the same thing. Since when is this okay?? They literally locked the doors from 7:37 pm until 7:57 pm. The owner of this store needs to do something about this.
I have been going to the Tom Hill location everyday atleast twice a day for a very long time. I don't know what is going on the past few months but that place is ridiculous now. The morning staff they used to have was great! and the afternoon staff! The morning staff now is ok most days, but the current afternoon staff is a joke! My coffee is never ever right, the milkshake machine has been broken for months, which is what I get my kids in the afternoons but have to go somewhere...read full review
Ratings
Menu
Hours
| Monday | 5AM - 10PM |
| Tuesday | 5AM - 10PM |
| Wednesday | 5AM - 10PM |
| Thursday | 5AM - 10PM |
| Friday | 6AM - 6PM |
| Saturday | 5AM - 10PM |
| Sunday | 5AM - 10PM |
People in Macon Also Viewed
Dunkin' offers various milk choices and has handicap parking and entrance for wheelchair accessibility. While staff can be inconsistent, their donuts are a highlight. Customers have noted that drinks can sometimes be problematic, with issues like spoiled chocolate milk and incorrectly made iced matcha lattes. However, some recent experiences have been positive; a customer praised the strawberry coolata for being super fresh and perfectly slushied, which was a pleasant surprise. The staff at this location can be friendly and helpful, even when busy, as one customer appreciated the kindness of the drive-thru team. Despite a few staff attitude issues and some confusion over coupon policies, the location remains a popular spot for donuts and coffee. It is also the only Dunkin' location where drinks are consistently filled properly, making it a reliable choice for many customers. The restaurant continues to serve a variety of beverages and snacks, with accessibility features in place for all customers.