******Written following owner response**** The true "tell" of one's character is how one chooses to respond in times of conflict or adversity. Despite the disappointment experienced in my interaction with this business, my review was objective and truthful from my perspective. Please note that the business's response was to label the client (me) as a liar with a blanket statement rather than address the concerns in a professional manner. I have added a photo of the food presentation for reference. Compare with website presentation. (This shot is from the start of service) Readers can make the appropriate judgments for themselves. ***** I am writing this review after much contemplation about doing so. Generally, I hesitate to write negative reviews unless I genuinely feel there is value in doing so. This is one of those occasions as there is little opportunity to truly know much about a catering experience unless reviews are provided. I hired Kobi Catering to cater my niece's wedding reception - approx. 75 ppl initially and increased to 88 as the final count. I contracted the event and paid the deposit six months in advance based on reviewing the photo examples of catering from the website, Facebook, and reading online reviews. Initially, there were a number of issues with getting the initial contract finalized, including conflicts between stated costs during phone conversations and the submitted contracts. This should have been my first indication of potential concern, but communications were always amicable, so I ignored my instincts. Fast forward to event day, the catering team on site was VERY nice. They served guests politely and were respectful of the venue. It was not until the event was underway that I noticed several concerns with the quality of the brunch items presented. Many of the items were not freshly prepared but seemed to be bulk frozen or bulk purchased items (i.e., frozen mini waffles, bulk-purchased mini-cinnamon rolls, and fish that did not match our prearranged request). Following the event, the bride and groom shared their disappointment that the food indicating that it was cold, "tasteless," and several other food items were presented at room temperature. In addition to similar complaints from guests, there were multiple complaints about the omelet station as well. Overall, the quality of the food presented did not mirror the online photos, nor did it match expectations from my pre-contract discussions. I was offered and accepted a marginal refund of the overall catering costs, but unfortunately, a small refund cannot replace the bride and groom's experience. I would not recommend Kobi Catering for discerning clients, nor would I contract their services for future events.
Kenneth Hart
By far the best food and service! Kobi catering gave amazing service for our wedding! He delivered just how and what he said he would do! Our guess was wowed by the food and service. There wasn’t any mad faces that left. Cocktails hour was also amazing. I would recommend Kobi Catering Co. to anyone that is looking for amazing food and professional service. Words can’t express how grateful I am for their services
Toria P
We recently used Kobi Catering for our wedding at Fall Line Station in Macon, Ga. I found Gibran via Facebook reached out to him and he responded immediately, we gave him our vision and explained we were open to a non-traditional menu for our reception, he provided his menu options- my husband and I decided on the brunch menu, since we got married on a Sunday early afternoon.
Gibran answered all our question we even requested a tasting and he had no problem with providing us with a tasting. Gibran was professional, patient, provided outstanding service, our food was delicious and our guest loved the food. We booked Gibran a year in advance and we would often text or call him randomly with questions, everytime we text/called no matter what time - he always answered even if it was to let us know he’d call us back or schedule time to talk so we wouldn’t play phone tag. Whenever we spoke he wasn’t easily annoyed and he NEVER had a bad attitude.
We’re more than pleased with Gibran’s exceedingly excellent beyond exceptional catering and services.
If you’re looking for the ultimate experience with professionalism, great customer service and great food, KOBI CATERING IS IT.
As a couple we only had one regret- we didn’t get a chance to sit and thoroughly enjoy our food due to entertaining our guest and enjoying everything. We plan to request our menu so we can enjoy it later.
Merge Solutions
I was thoroughly impressed with Kobi Catering; it was a remarkable experience. The entire process was seamless, and the food was outstanding. Collaborating with Gibran and his team was a pleasure; we worked together to create a stellar menu that perfectly suited our needs, from discussing the flow of the event to the precise timing of the food service. My daughter's sweet sixteen party was a night to remember, with ample food portions served promptly and cake-cutting service included. Our guests thoroughly enjoyed the food! I’m looking forward to future events catered by Kobi. Thank you once again!
Joilanda Thrash
Thank you so much Kobi Catering for being apart of my parents 50th Anniversary party! Everything was delicious. All my guests were so happy and raving about the meal. We really appreciate you making this special day the best it could be!
Naja Duhart
I had an amazing experience using Kobi Catering. Chef Gibran was super nice and helpful during the planning phases of my graduation party. He made sure we had plenty of food, all of which tasted great! Thank you for making my event so memorable, and I will definitely be booking for any future events!
Brialle Veldman
The food was amazing. I had the opportunity to eat the food for an event in Macon, GA at Fall Line, all staff was friendly when serving the food.
Phadra Lewis-Base
Kobi Catering has served me on multiple occasions. His professionalism, punctuality, and pleasant disposition are always evident. He provided me with excellent service and I have no complaints. The service is highly recommended.
Angelique Talley
I want to first off say thank you to you and your team. The food was amazing and the customer service was as well. Very professional, friendly and helpful throughout the entire process. Will definitely book again ?/10
Sham Redmond
We just used Kobi Catering for the first time to provide food services for our Fall 2024 Georgia State University - Middle and Secondary Education Retreat in Macon GA. They were amazing! The Food was amazing and so good. We appreciate such a professional and delicious experience.
Kobi catering was great to work with! He was quick to response to any call, text, or email and answer questions! Everyone at the wedding was raving about the food! 10/10 would recommend Kobi to anyone in need of catering services!
Heather Fields Hamrick
We had a banquet for 300 people. The meal was wonderful, so flavorful. Everyone loved it! Wonderful professional service, great communication. We highly recommend Kobi catering for any event.
ImaniG
Gibran and his family were wonderful! The food was amazing and they were extremely professional and personable. I still have wedding guest bragging about the food! Thank you Kobi Catering!
Krell Transportation
If we could give Gibran and his team 10 stars for the service provided at our wedding, we absolutely would. They were phenomenal! Everyone enjoyed the food so much and he is super professional. We appreciate you so much, thank you again. K&J
Megan Hendrix
When I started planning our wedding, I was not sure where to turn for catering since I didn’t live near the wedding venue! The venue recommended Kobi Catering and I knew once I reached out it was who I needed to go with. He was very responsive and was very accommodating. We did a food tasting and it was to die for! As we got closer to the wedding, we also decided to have our rehearsal dinner catered and that was absolutely delicious! Overall the service was amazing, quick, great food, not a full plate and all of our guests loved the food! I highly recommend Kobi Catering for any event!
******Written following owner response****
The true "tell" of one's character is how one chooses to respond in times of conflict or adversity. Despite the disappointment experienced in my interaction with this business, my review was objective and truthful from my perspective. Please note that the business's response was to label the client (me) as a liar with a blanket statement rather than address the concerns in a professional manner. I have added a photo of the food presentation for reference. Compare with website presentation. (This shot is from the start of service) Readers can make the appropriate judgments for themselves.
*****
I am writing this review after much contemplation about doing so. Generally, I hesitate to write negative reviews unless I genuinely feel there is value in doing so. This is one of those occasions as there is little opportunity to truly know much about a catering experience unless reviews are provided. I hired Kobi Catering to cater my niece's wedding reception - approx. 75 ppl initially and increased to 88 as the final count. I contracted the event and paid the deposit six months in advance based on reviewing the photo examples of catering from the website, Facebook, and reading online reviews. Initially, there were a number of issues with getting the initial contract finalized, including conflicts between stated costs during phone conversations and the submitted contracts. This should have been my first indication of potential concern, but communications were always amicable, so I ignored my instincts. Fast forward to event day, the catering team on site was VERY nice. They served guests politely and were respectful of the venue. It was not until the event was underway that I noticed several concerns with the quality of the brunch items presented. Many of the items were not freshly prepared but seemed to be bulk frozen or bulk purchased items (i.e., frozen mini waffles, bulk-purchased mini-cinnamon rolls, and fish that did not match our prearranged request). Following the event, the bride and groom shared their disappointment that the food indicating that it was cold, "tasteless," and several other food items were presented at room temperature. In addition to similar complaints from guests, there were multiple complaints about the omelet station as well. Overall, the quality of the food presented did not mirror the online photos, nor did it match expectations from my pre-contract discussions. I was offered and accepted a marginal refund of the overall catering costs, but unfortunately, a small refund cannot replace the bride and groom's experience. I would not recommend Kobi Catering for discerning clients, nor would I contract their services for future events.
By far the best food and service! Kobi catering gave amazing service for our wedding! He delivered just how and what he said he would do! Our guess was wowed by the food and service. There wasn’t any mad faces that left. Cocktails hour was also amazing. I would recommend Kobi Catering Co. to anyone that is looking for amazing food and professional service. Words can’t express how grateful I am for their services
We recently used Kobi Catering for our wedding at Fall Line Station in Macon, Ga. I found Gibran via Facebook reached out to him and he responded immediately, we gave him our vision and explained we were open to a non-traditional menu for our reception, he provided his menu options- my husband and I decided on the brunch menu, since we got married on a Sunday early afternoon.
Gibran answered all our question we even requested a tasting and he had no problem with providing us with a tasting. Gibran was professional, patient, provided outstanding service, our food was delicious and our guest loved the food. We booked Gibran a year in advance and we would often text or call him randomly with questions, everytime we text/called no matter what time - he always answered even if it was to let us know he’d call us back or schedule time to talk so we wouldn’t play phone tag. Whenever we spoke he wasn’t easily annoyed and he NEVER had a bad attitude.
We’re more than pleased with Gibran’s exceedingly excellent beyond exceptional catering and services.
If you’re looking for the ultimate experience with professionalism, great customer service and great food, KOBI CATERING IS IT.
As a couple we only had one regret- we didn’t get a chance to sit and thoroughly enjoy our food due to entertaining our guest and enjoying everything. We plan to request our menu so we can enjoy it later.
I was thoroughly impressed with Kobi Catering; it was a remarkable experience. The entire process was seamless, and the food was outstanding. Collaborating with Gibran and his team was a pleasure; we worked together to create a stellar menu that perfectly suited our needs, from discussing the flow of the event to the precise timing of the food service. My daughter's sweet sixteen party was a night to remember, with ample food portions served promptly and cake-cutting service included. Our guests thoroughly enjoyed the food!
I’m looking forward to future events catered by Kobi. Thank you once again!
Thank you so much Kobi Catering for being apart of my parents 50th Anniversary party! Everything was delicious. All my guests were so happy and raving about the meal. We really appreciate you making this special day the best it could be!
I had an amazing experience using Kobi Catering. Chef Gibran was super nice and helpful during the planning phases of my graduation party. He made sure we had plenty of food, all of which tasted great! Thank you for making my event so memorable, and I will definitely be booking for any future events!
The food was amazing. I had the opportunity to eat the food for an event in Macon, GA at Fall Line, all staff was friendly when serving the food.
Kobi Catering has served me on multiple occasions. His professionalism, punctuality, and pleasant disposition are always evident. He provided me with excellent service and I have no complaints. The service is highly recommended.
I want to first off say thank you to you and your team. The food was amazing and the customer service was as well. Very professional, friendly and helpful throughout the entire process. Will definitely book again ?/10
We just used Kobi Catering for the first time to provide food services for our Fall 2024 Georgia State University - Middle and Secondary Education Retreat in Macon GA. They were amazing! The Food was amazing and so good. We appreciate such a professional and delicious experience.
Restaurantji Recommends
Kobi catering was great to work with! He was quick to response to any call, text, or email and answer questions! Everyone at the wedding was raving about the food! 10/10 would recommend Kobi to anyone in need of catering services!
We had a banquet for 300 people. The meal was wonderful, so flavorful. Everyone loved it! Wonderful professional service, great communication. We highly recommend Kobi catering for any event.
Gibran and his family were wonderful! The food was amazing and they were extremely professional and personable. I still have wedding guest bragging about the food! Thank you Kobi Catering!
If we could give Gibran and his team 10 stars for the service provided at our wedding, we absolutely would. They were phenomenal! Everyone enjoyed the food so much and he is super professional. We appreciate you so much, thank you again. K&J
When I started planning our wedding, I was not sure where to turn for catering since I didn’t live near the wedding venue! The venue recommended Kobi Catering and I knew once I reached out it was who I needed to go with. He was very responsive and was very accommodating. We did a food tasting and it was to die for! As we got closer to the wedding, we also decided to have our rehearsal dinner catered and that was absolutely delicious! Overall the service was amazing, quick, great food, not a full plate and all of our guests loved the food! I highly recommend Kobi Catering for any event!
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