Krystal
892 Riverside Dr, Macon
(478) 745-5958
Recent Reviews
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Hour wait time for 3 burgers
I am so grateful for these late night professionals ❤️
Atmosphere: 5
Food: 5
Service: 5
I made an online purchase via their website on Wednesday 1/23/25 Google had them listed as open but due to the snow they were not these people still took my money when I reached out and spoke with the gay manager I'm assuming he stated there was nothing that could be done and I had to dispute through cash app well cash app has denied it stating that you all were open that is a damn lie ! So until I receive my funds I'm tearing these reviews up 🥰
Atmosphere: 1
Food: 1
Service: 1
Day: 1/9/25 Time: 12:48 PM
I ordered my lunch, asked it to be large sized. I was cut off and was told to drive around. I sat there and spoke into the speaker and explained I had a separate order. Once we drove around I could tell that the worker was not in a pleasant mood. As she proceeded to hand us our drinks. I looked over and asked my friend to make sure I did request that my meal to be large sized. While this went on the worker was rushing me (waving her hands) to pull down past the window for them to bring out my meal. I snapped and yelled at her. She turned her head three times and asked was I ok for yelling at her. I then expressed to her why I was not responding to her request. As I drove off she was talking about me. I screamed at her a couple more times.
The moral of the story is:
Should I have yelled at her? Absolutely not. That I do apologize. But what I needed the worker to understand was maybe if she spent more time having a little more patience, slowed down a bit, listened fully in the headset then none of this would have happened.
She needs to work on her compassion or go find another job!
Atmosphere: 1
Food: 1
Service: 1
Clean, great food and friendly staff!!
Atmosphere: 5
Food: 5
Service: 5
I went to Krystal on the corner of Spring Street and Riverside Dr,Christmas Eve morning. It was around 7:10a-7:15a. I was told they open at 8a on Christmas Eve. It was dark in the store, but the open sign was on. Were they suppose to be open??🤷🏾♀️
Everytime i go here everyone is nice and polite. Just short on employees.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Krystals
Loved it great customer service too
The Krystal burgers had obviously been sitting for some time. The buns were hard and crunchy. The onions in the burger were brown and dries out. The meat was also dry and hard.
We went to the Krystal in byron ga the 10th of Nov around 3 pm and it was drive thru only they didn't have dining room open. I don't eat in my car so we went across the street to taco bell
Restaurantji Recommends
Can be a little slow sometimes and every now and then the burgers aren't the best but burgers are great usually and for the amount of workers they have they do good getting the food out
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Krystals, French Fries
Always open and always good. This one is located on the way home.
Atmosphere: 5
Food: 5
Service: 5
Burned from breakfast till dusk
Atmosphere: 1
Food: 1
Service: 1
I went thru the drive thru. I was greeted and very nicely directed to the windows. Then I was courteously asked to pull up and wait a minute for my order. It was brought to me with a smile. Great crew!
Food: 5
Service: 5
Ken is awesome! He was very friendly and acommidating by offering us a deal with their apple pies. Its been a while since ive seen a fast-food worker be as genuinely kind as he was. My brother and i came around 1130pm on a Thursday and ordered through the drive-thru so I understand when people are tired and close to closing but he was very nice and told us our food was "cooked fresh to order" We will be returning soon because of him
Food: 5
Service: 5
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