Krystal

3650 Riverside Dr, Macon
(478) 405-5819

Recent Reviews

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Kathy Youngblood

Excellent customer service from all shift members! From taking our order to bringing it out. So polite and professional. A level you just don't see anymore. Awesome work, guys!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chili, Krystals, French Fries

Yolanda S.

So so.. food quality is not good. The inside food prep and cook area stays filthy. The white manager seems odd. Very weird. I get weird vibes from him. The restroom is clean however. The store is easily accessible. The door is close to the parking space which is good.

Atmosphere: 2

Food: 1

Service: 2

Randal Groover

Love Krystal hamburgers for lunch on the go.

Food: 5

Service: 5

Recommended dishes: Krystals

Asante Duncan

Was here a hr ago in my company truck and me and my driver both had #4s I had paid extra for a junkyard fries and our food was 100% cold cheese not melted fries was half empty without even a spoon full of cheese. Service was awful the cashier in the driveway had front counter doors locked and a nasty attitude. All black wear like a sew in older 30s and down years old. Just filled with attitude and disrespect. I used to work here years ago. And I have never seen such awful customer service.

Atmosphere: 1

Food: 1

Service: 1

Storm Angelus

Oof, Krystalsl's, babe -- you guys really need a revamp. Service is abysmal, wait times are outrageous, food is meh at best.

Atmosphere: 1

Food: 2

Service: 2

Laura Register

This place was dirty and the food took forever. Stop hiring idiots lol

Atmosphere: 1

Food: 1

Service: 1

Mark Hildebrand

Got to the drive thru around 1030 and the lady said the had no breakfast food left and there were no burgers prepared yet. I guess it's called fast food for a reason because I got out of there fast. Real fast. Never again. Incredible incompetence!

Atmosphere: 1

Food: 1

Service: 1

Tina Fogarty

The sign says open online says they are open and employees answer the phone but only act they act like they don't hear you and refuse to answer the speaker they had about 10 cars leave because of this it sad they make Krystal's look like such a unprofessional restaurant

Theresa Martin

Went by at 8:45 the whole crew was out side laughing and talk no one would take orders at window went in side was told inside closed and locked door behind me went back to window and wouldn't take order never seen anything like this before.

Atmosphere: 1

Service: 1

Kimmy Pitts

This is the worst location in Georgia .they never get better ,they are unprofessional and slow . The owners of this location need to shut it down immediately and give this spot to a franchise that respects customers and the quality of food and the value of customer service

Atmosphere: 1

Food: 1

Service: 1

NovaOn Youtube

Came by the restaurant at 12am midnight and they said they were closed. They keep saying that they are closed even though they don’t close until 2am. Multiple people inside working and they didn’t want to serve me. I’ve been a loyal customer for so long. I won’t be spending my money here ever again and Now I never want to come back.

Atmosphere: 1

Food: 1

Service: 1

Chris Meeks

I pulled into the drive thru, and there were no other cars in line nor in the parking lot. I ordered and pulled up to the window, and nobody came to take my payment, acknowledge I was even there, or even look in my direction. After waiting for 10 minutes, I drove away and went somewhere else to eat!

Atmosphere: 1

Service: 1

Recommended dishes: Krystals, Cheese Krystal

Rex Stinson

Food was OK service was OK nothing special

Atmosphere: 3

Food: 3

Service: 3

Teresa Tew

Krystals just didn't taste the same as usual.

Atmosphere: 3

Food: 4

Service: 4

Matthew Robinson

Good quick burger

Atmosphere: 3

Food: 3

Service: 5

Recommended dishes: Krystals

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