BEWARE OF MCALISTER LIES! On their website they state that the grilled chicken sandwich has 45 g of protein. I received my sandwich to go on stale croissant bread and barely any meat. I got home and weighed the meat and melted cheese out to 2.4oz. I called the Zebulon rd store and asked what is the standard portion size for meat is and she said 2oz! 2 oz of grilled chicken is typically 15-18 of protein and the Swiss cheese is about 7g. The other ingredients included tomato and spring lettuce, I opted out of the honey mustard. There's no way this sandwich had even close to 45g of protein. I asked to speak to the general manager and was placed on hold for 16 min before hanging up. They are scamming people and overcharging subpar food. If you're on a strict diet think twice about dining here.
craig lingold
Staff was not helpful, rude store was not clean
Jamie
Absolutely not. Reason being is this some of the employees are rude. They allow dogs by the outside eating tables. When my parents and I were inside eating we noticed a couple brought their two dogs and they were sitting on top of the table eating food and among other things. The manager never did anything about it so go figure she didn't care or want to loose their customers but she did loose three customers. Yes, we asked twice to see the manager she never came over.
There is plenty of items to choose from, plenty of seating inside and outside, soft drinks. The employees attitude are nice and some are rude. You may have to repeat what you order to them so they can understand.
Overall experience it's a big hit and mess here. I wish they would put a sign on the door about animals like for instance keep them on a leash and not have them on the tables.
kesha S
Chris at McAlister's was incredibly friendly and accommodating. He made sure everything was just right and went out of his way to provide great service. Definitely made my visit more enjoyable!
Nancy Walker
The person who took our order was nice. Food, a salad and a baked potato with side of broccoli, took FOREVER. We had to inquire multiple times. It finally came after more than 20 minutes, without the side of broccoli. Had to inquire on that multiple times. The two teenagers in the kitchen were dancing and singing rather than preparing food. We won't be back. Sharp contrast to ones I've been to in Dallas. Oh, and there was almost no one else in the restaurant. Guess we know why.
Mark Brown
ALWAYS delicious! Salads are truly dinner size.
Steve Ski
Great as.always, clean, fresh hot food, nice staff
Jennifer Coleman
Always fresh and delicious. The signature club is excellent!
Edith Andrews
The food was good as usual. The cashier was definitely not customer service friendly at all. I had to look around the monitor to hear what she was saying. I asked her a question and she barely answered. I said thanks with no reply but Kayden saved the evening!! She was very pleasant and willing to assist and the only one with a smile!!
Atmosphere: 4
Food: 5
Service: 1
Angela Cail
Treat your employees with respect. The manager allowed a group of white women to come in and treat an African American employee , horribly. Simply because of her race. Nothing was done. This lets customers know what kind of people are running this place.
The owner allowed a group of white women to come in and tell an African-American girl working at the counter That she should be in the back, cooking the food instead of upfront being able to be seen, the owner did absolutely nothing about it and dismiss it all this place is a shame and a disgrace
Caleb “CalebDez” Hernandez
Good food but the atmosphere was very subdued and quiet. Almost felt like a library or catholic church. At least there aren't any TVs with non-stop sports. Just maybe a little music to offset the silence.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Club Sandwich, Potato Salad
Nicole Ingram
Very good today!!
Food: 5
Sean Crowley
Ordered a chicken ceaser wrap, got mostly wrap. Pretty disappointing to eat a wheat tortilla with a few pieces of lettuce and basically a palm full of chicken for $11
Atmosphere: 5
Service: 4
Markay Appel
Love this place for its giant loaded baked potatoes. Very pleased there are numerous vegetarian options.
BEWARE OF MCALISTER LIES! On their website they state that the grilled chicken sandwich has 45 g of protein. I received my sandwich to go on stale croissant bread and barely any meat. I got home and weighed the meat and melted cheese out to 2.4oz. I called the Zebulon rd store and asked what is the standard portion size for meat is and she said 2oz! 2 oz of grilled chicken is typically 15-18 of protein and the Swiss cheese is about 7g. The other ingredients included tomato and spring lettuce, I opted out of the honey mustard. There's no way this sandwich had even close to 45g of protein. I asked to speak to the general manager and was placed on hold for 16 min before hanging up. They are scamming people and overcharging subpar food. If you're on a strict diet think twice about dining here.
Staff was not helpful, rude store was not clean
Absolutely not. Reason being is this some of the employees are rude. They allow dogs by the outside eating tables. When my parents and I were inside eating we noticed a couple brought their two dogs and they were sitting on top of the table eating food and among other things. The manager never did anything about it so go figure she didn't care or want to loose their customers but she did loose three customers. Yes, we asked twice to see the manager she never came over.
There is plenty of items to choose from, plenty of seating inside and outside, soft drinks. The employees attitude are nice and some are rude. You may have to repeat what you order to them so they can understand.
Overall experience it's a big hit and mess here. I wish they would put a sign on the door about animals like for instance keep them on a leash and not have them on the tables.
Chris at McAlister's was incredibly friendly and accommodating. He made sure everything was just right and went out of his way to provide great service. Definitely made my visit more enjoyable!
The person who took our order was nice. Food, a salad and a baked potato with side of broccoli, took FOREVER. We had to inquire multiple times. It finally came after more than 20 minutes, without the side of broccoli. Had to inquire on that multiple times. The two teenagers in the kitchen were dancing and singing rather than preparing food. We won't be back. Sharp contrast to ones I've been to in Dallas. Oh, and there was almost no one else in the restaurant. Guess we know why.
ALWAYS delicious! Salads are truly dinner size.
Great as.always, clean, fresh hot food, nice staff
Always fresh and delicious. The signature club is excellent!
The food was good as usual. The cashier was definitely not customer service friendly at all. I had to look around the monitor to hear what she was saying. I asked her a question and she barely answered. I said thanks with no reply but Kayden saved the evening!! She was very pleasant and willing to assist and the only one with a smile!!
Atmosphere: 4
Food: 5
Service: 1
Treat your employees with respect. The manager allowed a group of white women to come in and treat an African American employee , horribly. Simply because of her race. Nothing was done. This lets customers know what kind of people are running this place.
Atmosphere: 1
Restaurantji Recommends
The owner allowed a group of white women to come in and tell an African-American girl working at the counter That she should be in the back, cooking the food instead of upfront being able to be seen, the owner did absolutely nothing about it and dismiss it all this place is a shame and a disgrace
Good food but the atmosphere was very subdued and quiet. Almost felt like a library or catholic church. At least there aren't any TVs with non-stop sports. Just maybe a little music to offset the silence.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Club Sandwich, Potato Salad
Very good today!!
Food: 5
Ordered a chicken ceaser wrap, got mostly wrap. Pretty disappointing to eat a wheat tortilla with a few pieces of lettuce and basically a palm full of chicken for $11
Atmosphere: 5
Service: 4
Love this place for its giant loaded baked potatoes. Very pleased there are numerous vegetarian options.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Baked Potato
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