Service was fast, friendly staff, and food was hot, fresh and delicious 😋 like the way McDonald's used to taste. #nostalgictaste
Atmosphere: 5
Food: 5
Service: 5
Johnathan Cocking
Ordered a 6$ mcdouble meal deal and I sat at the second window for 30 minutes (the store was NOT busy), just to recieve disgusting fries and a dry mc double. Extremely disappointed, not to mention the entire time I was at the second window I was being harassed by a panhandler.
Atmosphere: 1
Food: 1
Service: 1
Nonambitious Slugging
I've never had a bad experience here yet when it comes to the food. The big red head girl at drive through has a very snotty tone. I think she belongs in theatre.
Atmosphere: 4
Food: 5
Service: 4
Jessica Mendoza
My mother comes here daily for her senior citizen coffee($1.08 is a steal in this economy)and most days they get her order right. Now if it's not as ordered, they fix it for her. Service at most McDonald's is mediocre at best but in my opinion this location is the BEST in Macon. Quite decent and most of the employees are pleasant. If I desire a quick meal, this is the McDonald's I go to. Thanks!
Atmosphere: 4
Food: 4
Service: 4
Dustin James
Tables and floors in dining area were filthy with a slippery film all over the floor. Old spills and trash on tables and the floor. Bathroom was dirty and floor was very slippery and covered in pee. Long wait for order and was missing drinks.
Might be one of the worse McDonald’s around, slow, rude staff and god forbid you ask for an ice cream.. They may as well take that off the menu.. Foods bad too
Food: 1
Service: 1
Shaolin Hooligan
Seems like all McDonald's are going downhill. The food is stale, rarely hot and the employees are more concerned with the local gossip than serving a quality product.
Atmosphere: 3
Food: 1
Service: 2
Eli Splitt
This place is actually just bad… waited half a century for a single cheeseburger meal.
Atmosphere: 1
Food: 1
Service: 1
Jeff Tilley
Awful, Awful, Awful. Slow, Slow, Slow. They had the 2 cars in front of me and the car behind and me pull up and park. After 10 minutes and 3 trips out the 1st car finally had it's order the 2nd car had half it's order. After 20 minutes I get my food and no drink. The car behind me still has nothing. 25 minutes 2nd car gets another delivery and it's wrong, car behind me gets drinks. 30 minutes 2nd car is finally complete, I'm finally told the milk for the Latte machine is frozen would I like something else. What can I get? A flavored coffee is the response, wait, don't they use the same frozen milk? Response, no. They can refund me but I would have to come in for the refund. In the middle of the Latte fiasco, car behind me gets another wrong order. Awful, Awful, Awful. I left frustrated and pissed off with cold food. I will never go to the Zebulon Road, Macon, GA McDonald's again. Totally unacceptable customer experience. Bottom line, employees not supervised will not adhere to the standards that made McDonalds great. Makes me have extreme doubt on the quality, cleanliness and procedures required to serve food that is safe to eat. Wonder how many timers were reset and out of food safety guidelines were handed out to customers. McDonalds I hope you read this and contact me because the same issues are present at the store on Eisenhower and and I475 6 miles away, another of your establishments I will never use. You have MOD's, shift logs, timers and rules for a reason. Is it a lack of training? I don't think so. It's 100% a lack of leadership from the corporate level to Franchise to Store management to shift management. You have the greatest tools to be the best but you lack the ability to follow thru at the lowest level. What ever happened to your secret shopper program? Is your customer experience not important? If you want my money your going to have to call me? Bottom line go somewhere else and spend your hard earned money.
6/28/2025 - still slow
Jennifer
Top notch. Food tasty and hot. The nice young man working counter was very attentive and sweet to my granddaughter. He even brought a girl her blue Fanta when it finished
Service was fast, friendly staff, and food was hot, fresh and delicious 😋 like the way McDonald's used to taste. #nostalgictaste
Atmosphere: 5
Food: 5
Service: 5
Ordered a 6$ mcdouble meal deal and I sat at the second window for 30 minutes (the store was NOT busy), just to recieve disgusting fries and a dry mc double. Extremely disappointed, not to mention the entire time I was at the second window I was being harassed by a panhandler.
Atmosphere: 1
Food: 1
Service: 1
I've never had a bad experience here yet when it comes to the food. The big red head girl at drive through has a very snotty tone. I think she belongs in theatre.
Atmosphere: 4
Food: 5
Service: 4
My mother comes here daily for her senior citizen coffee($1.08 is a steal in this economy)and most days they get her order right. Now if it's not as ordered, they fix it for her. Service at most McDonald's is mediocre at best but in my opinion this location is the BEST in Macon. Quite decent and most of the employees are pleasant. If I desire a quick meal, this is the McDonald's I go to. Thanks!
Atmosphere: 4
Food: 4
Service: 4
Tables and floors in dining area were filthy with a slippery film all over the floor. Old spills and trash on tables and the floor. Bathroom was dirty and floor was very slippery and covered in pee. Long wait for order and was missing drinks.
Atmosphere: 1
Food: 3
Service: 1
Needs improvement! Slow Service. Cold cheeseburgers. Staff moves slow. Fries were good.
Atmosphere: 2
Food: 2
Service: 2
McDonald's on the go
Atmosphere: 5
Food: 5
Service: 5
Super Rude employees. Super slow service. Super sloppy food.
Atmosphere: 1
Food: 1
Service: 1
1st time customer. Take out mobile order went smooth. Nice young man in blue hat helped me out. Very clean, and staff was friendly.
Atmosphere: 5
Food: 5
Service: 5
The snack wrap was ALL RANCH. smallest thing of meat. Don't waste ur money on it. They forgot how to make it...
Atmosphere: 3
Food: 1
Service: 2
Restaurantji Recommends
Might be one of the worse McDonald’s around, slow, rude staff and god forbid you ask for an ice cream.. They may as well take that off the menu.. Foods bad too
Food: 1
Service: 1
Seems like all McDonald's are going downhill. The food is stale, rarely hot and the employees are more concerned with the local gossip than serving a quality product.
Atmosphere: 3
Food: 1
Service: 2
This place is actually just bad… waited half a century for a single cheeseburger meal.
Atmosphere: 1
Food: 1
Service: 1
Awful, Awful, Awful. Slow, Slow, Slow. They had the 2 cars in front of me and the car behind and me pull up and park. After 10 minutes and 3 trips out the 1st car finally had it's order the 2nd car had half it's order. After 20 minutes I get my food and no drink. The car behind me still has nothing. 25 minutes 2nd car gets another delivery and it's wrong, car behind me gets drinks. 30 minutes 2nd car is finally complete, I'm finally told the milk for the Latte machine is frozen would I like something else. What can I get? A flavored coffee is the response, wait, don't they use the same frozen milk? Response, no. They can refund me but I would have to come in for the refund. In the middle of the Latte fiasco, car behind me gets another wrong order. Awful, Awful, Awful. I left frustrated and pissed off with cold food. I will never go to the Zebulon Road, Macon, GA McDonald's again. Totally unacceptable customer experience. Bottom line, employees not supervised will not adhere to the standards that made McDonalds great. Makes me have extreme doubt on the quality, cleanliness and procedures required to serve food that is safe to eat. Wonder how many timers were reset and out of food safety guidelines were handed out to customers. McDonalds I hope you read this and contact me because the same issues are present at the store on Eisenhower and and I475 6 miles away, another of your establishments I will never use. You have MOD's, shift logs, timers and rules for a reason. Is it a lack of training? I don't think so. It's 100% a lack of leadership from the corporate level to Franchise to Store management to shift management. You have the greatest tools to be the best but you lack the ability to follow thru at the lowest level. What ever happened to your secret shopper program? Is your customer experience not important? If you want my money your going to have to call me? Bottom line go somewhere else and spend your hard earned money.
6/28/2025 - still slow
Top notch. Food tasty and hot. The nice young man working counter was very attentive and sweet to my granddaughter. He even brought a girl her blue Fanta when it finished
Atmosphere: 5
Food: 5
Service: 5
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