9 dollars for a simple drink. The barista had to be corrected several times because she couldn’t keep track of my simple order as I was speaking it. I finally get to the window and they ask for a tip. Lmfao. This location is a legit joke. The feel is as-if there’s a shortage of workers so they’re hiring whatever they can get. Save the generic copy/pasted “we’re sorry you had a bad experience” response. This location blows. Won’t be back.
Rosie King
Really great staff, with great customer service. My food was fresh and hot, my drink was made exactly how I ordered. Thank you.
Atmosphere: 5
Food: 5
Service: 5
B D
I arrived at this particular Starbucks in hopes of a great customer service experience. However, the facility does not have a good policy on customer service, and they rather inconvenience the customer than actually bring satisfaction. I had a bad experience and had to wait 20 minutes for something that could have been done immediately
Atmosphere: 1
Food: 1
Service: 1
Osi Menji
So far this is the best location I’ve been to in the area, my drinks are made as requested, my food is fresh, customer service is very good and staff is friendly and helpful.
Atmosphere: 3
Food: 5
Service: 5
Amen Rah
The service is absolutely impeccable. I love this starbucks friendly service.
Atmosphere: 5
Food: 5
Service: 5
Tammi Layfield
Unfortunately our service was terrible this morning. The cashier was very rude to my husband when all he did was try and ask a question about a drink, as he isnt a big coffee drinker. She continued to snap at him multiple times. I ended up stepping in and made a complaint to the manager. I understand that you all are very busy and are stressed at times, but when someone asks a simple question please dont be rude, it you cant answer the question nicely, then please get a manger to step in.
Atmosphere: 3
Food: 5
Service: 1
leigha
I ended up with a GREAT CUSTOMER EXPERIENCE WITH MIKAYLA!! She went above and beyond for me after having waited for a very long time in the drive thru for an iced coffee and a wrap. When I got to the window, there was another young lady waiting to take my money. I asked her if it would be possible to get a complimentary “anything” due to my wait. She stepped away to ask, then came back with Mikayla. Mikayla understood my concern, and did not at all question why I was asking. She knew that it was a whether long wait. She offered me 2 $4 gift cards for me to return. I love that she made something that could have put a bad taste in my mouth turn out exactly how it should be, coming from Starbucks!✨Her kind gesture is greatly appreciated!
Atmosphere: 5
Food: 5
Service: 5
Camryn Gaulden
This Starbucks was so sweet. I came on a Tuesday morning and it looked like everybody was half asleep, but they still worked in such an efficient manner and the cashier Tiffany was so kind!
Atmosphere: 5
Food: 5
Service: 5
paul rozell
What great drive through experience this morning! Thanks Pete for the awesome design!!
Food: 5
Service: 5
Jacquelynn Button
Unfortunately, this is the worst starbucks I’ve ever been to. The drive through line took far too long to get through - I did not time it but people were leaving behind us because it was taking so long. I’m regretting that we did not also leave. When I ordered my drink I asked if they could make this drink and the voice which I thought was a robot but turns out it wasn’t. When I got to the window another person told me they could not make that drink and suggested a different drink. Overall I will not be back.
The service here has gone down the drain over the past few months. The employees aren’t friendly and the drinks are hit or miss. Drive thru is the absolute worst. Why on earth do you put the driest associate at the window.
Favorite
poor service
Atmosphere: 1
Food: 1
Service: 1
Linda Julia
Stopped there on my way home. Clean, friendly staff and quick service.
Atmosphere: 5
Food: 5
Service: 5
Andi Nealon
I'd give six stars if I could! Stopped for a coffee on the way to the beach, and like a goober I spilled my full mocha on the floor of the car. The staff brought us sanitizing wipes, cleaning cloths, and water, and they remade my drink. Absolute queens of the early morning, bless em, give em a raise!
9 dollars for a simple drink. The barista had to be corrected several times because she couldn’t keep track of my simple order as I was speaking it. I finally get to the window and they ask for a tip. Lmfao. This location is a legit joke. The feel is as-if there’s a shortage of workers so they’re hiring whatever they can get. Save the generic copy/pasted “we’re sorry you had a bad experience” response. This location blows. Won’t be back.
Really great staff, with great customer service. My food was fresh and hot, my drink was made exactly how I ordered. Thank you.
Atmosphere: 5
Food: 5
Service: 5
I arrived at this particular Starbucks in hopes of a great customer service experience. However, the facility does not have a good policy on customer service, and they rather inconvenience the customer than actually bring satisfaction. I had a bad experience and had to wait 20 minutes for something that could have been done immediately
Atmosphere: 1
Food: 1
Service: 1
So far this is the best location I’ve been to in the area, my drinks are made as requested, my food is fresh, customer service is very good and staff is friendly and helpful.
Atmosphere: 3
Food: 5
Service: 5
The service is absolutely impeccable. I love this starbucks friendly service.
Atmosphere: 5
Food: 5
Service: 5
Unfortunately our service was terrible this morning. The cashier was very rude to my husband when all he did was try and ask a question about a drink, as he isnt a big coffee drinker. She continued to snap at him multiple times. I ended up stepping in and made a complaint to the manager. I understand that you all are very busy and are stressed at times, but when someone asks a simple question please dont be rude, it you cant answer the question nicely, then please get a manger to step in.
Atmosphere: 3
Food: 5
Service: 1
I ended up with a GREAT CUSTOMER EXPERIENCE WITH MIKAYLA!! She went above and beyond for me after having waited for a very long time in the drive thru for an iced coffee and a wrap. When I got to the window, there was another young lady waiting to take my money. I asked her if it would be possible to get a complimentary “anything” due to my wait. She stepped away to ask, then came back with Mikayla. Mikayla understood my concern, and did not at all question why I was asking. She knew that it was a whether long wait. She offered me 2 $4 gift cards for me to return. I love that she made something that could have put a bad taste in my mouth turn out exactly how it should be, coming from Starbucks!✨Her kind gesture is greatly appreciated!
Atmosphere: 5
Food: 5
Service: 5
This Starbucks was so sweet. I came on a Tuesday morning and it looked like everybody was half asleep, but they still worked in such an efficient manner and the cashier Tiffany was so kind!
Atmosphere: 5
Food: 5
Service: 5
What great drive through experience this morning! Thanks Pete for the awesome design!!
Food: 5
Service: 5
Unfortunately, this is the worst starbucks I’ve ever been to. The drive through line took far too long to get through - I did not time it but people were leaving behind us because it was taking so long. I’m regretting that we did not also leave. When I ordered my drink I asked if they could make this drink and the voice which I thought was a robot but turns out it wasn’t. When I got to the window another person told me they could not make that drink and suggested a different drink. Overall I will not be back.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
The service here has gone down the drain over the past few months. The employees aren’t friendly and the drinks are hit or miss. Drive thru is the absolute worst. Why on earth do you put the driest associate at the window.
poor service
Atmosphere: 1
Food: 1
Service: 1
Stopped there on my way home. Clean, friendly staff and quick service.
Atmosphere: 5
Food: 5
Service: 5
I'd give six stars if I could! Stopped for a coffee on the way to the beach, and like a goober I spilled my full mocha on the floor of the car. The staff brought us sanitizing wipes, cleaning cloths, and water, and they remade my drink. Absolute queens of the early morning, bless em, give em a raise!
Atmosphere: 5
Food: 5
Service: 5
Awesome 😎👍
Atmosphere: 5
Food: 5
Service: 5
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