Placed online order. Clearly stating exactly what was wanted. There was no $4 double. This is the 2nd macon location that is subpar. I even tipped 25% in the hopes my order would be correct .Subway here is extremely disappointing. Why even have an option to send an order in PRINT if the employees either can not or refuse to read?
Food: 2
Service: 2
The Real Spill w Honey Ray
Service was dull and non existent; visited today at 5:25pm and blond wig young lady had the door locked and then didn’t acknowledge the customers at the door; Instead she gave a shrug attitude and then once on the phone became hostile, stating that the reason she didn’t come to the door was because she was making a sandwich for another one customer at that she didn’t have a line. It was only one customer and one small sandwich, which I deemed as an excuse to not pause what she was doing and just come and open the door and switch out her gloves simple as that you had that door locked way before I got there because another customer who tried to get in before me, but went somewhere else to get something to eat said she’s been had that door locked so be for real. TERRIBLE SERVICE,HIGHLY DONT RECOMMEND THIS LOCATION AT ALL AS A LONGTIME LOCAL. RUDE AND DISGUSTING
Atmosphere: 1
Service: 1
The Real Honey Ray
Service was dull and non existent; visited today at 5:25pm and blond wig young lady had the door locked and then didn’t acknowledge the customers at the door; Instead she gave a shrug attitude and then once on the phone became hostile, stating that the reason she didn’t come to the door was because she was making a sandwich for another one customer at that she didn’t have a line. It was only one customer and one small sandwich, which I deemed as an excuse to not pause what she was doing and just come and open the door and switch out her gloves simple as that you had that door locked way before I got there because another customer who tried to get in before me, but went somewhere else to get something to eat said she’s been had that door locked so be for real. TERRIBLE SERVICE,HIGHLY DONT RECOMMEND THIS LOCATION AT ALL AS A LONGTIME LOCAL. RUDE AND DISGUSTING
Atmosphere: 1
Service: 1
Qoostewin Sch'Kuen'Te
If you want discrimination from the BLM community in Macon, especially if you are disabled or LGBT. This is the BLM ( Black Lives Monogamy, a.k.a Black Nazis) location to goto, this place will deny you service for standing against thier BLM Hail Malcom X Deity they worship here. Want a good experience, hit Fire House Subs on Riverside Drive, mix culture, good place.
Atmosphere: 1
Food: 1
Service: 1
Jeremiah Johnson
Bread was hard as a brick cashier told me I had to wait until the following day to talk to manager, avoid this place they mite charge you $7.000
Atmosphere: 1
Food: 1
Service: 2
Recommended dishes: Cookies
Gabriela Lopez
I will not return to this place. The person who served us had a bad attitude. The nails were very long and dirty. The place was dirty. The bread was stale. I will not return to this place.
Alexia Henderson
If you visit this location please check your receipt! They like to tip themselves before showing you the full total !!
Atmosphere: 1
Food: 1
Service: 1
Georgia W.
tyrus was so amazing and so nice! sweetest man's on earth and such an efficient employee!
Julie Wells
I stopped to get lunch for going into the office. The food station was a mess. Completely unclean other bits of food all in the meat and cheese. Which meat and cheese is kept in a different section than other toppings so it's odd. While putting the cheese on my sandwich I noticed something black on the cheese and asked what it was and she says pepper uh.... pepper isn't used anywhere near the cheese explain that... will absolutely not go to this subway again
Atmosphere: 1
Food: 3
Service: 1
1lovelylady !
The gentleman was working alone but had a great attitude although he had a steady flow of customers. He was friendly and prepared our sandwiches to our liking. He wished us well while we were leaving.Vegetarian options: Veggie sub or saladKid-friendliness: Employee had great attitude and made suggestionsParking: Not many available on busy daysWheelchair accessibility: AccessibleDietary restrictions: Several options
Ordered thru door dash twice and both times my order was completely wrong. Worst subway ever. Never again.
Gig Savannah
Ordered thru door dash twice and both times my order was completely wrong. Worst subway ever. Never again.
L Baker
I like subway. But this one was a shock. I noticed a few things when I first came in but by the time I reached the register I had fully noticed a lot of things and I wanted to change my mind but the order had been made. It wasnt clean and low on basic supplies. The bread was undercooked and chewy. If the location on Tom Hill in Macon, Ga is passing inspection, I'm surprised. The employee seemed to be figuring it out as they went along. I have never seen a subway in this condition. I was truly shocked.
Mitch Jones
The service today was not the best at this location. There was only one staff member working. I Waited 30 min in line with two people ahead of me.
Keasha Daniels
The manager was awesome at customer service. Even with serving customers, that spoke a different language; she made sure she understood what they wanted. All while training her staff. Which were great also.
Placed online order. Clearly stating exactly what was wanted. There was no $4 double. This is the 2nd macon location that is subpar. I even tipped 25% in the hopes my order would be correct .Subway here is extremely disappointing. Why even have an option to send an order in PRINT if the employees either can not or refuse to read?
Food: 2
Service: 2
Service was dull and non existent; visited today at 5:25pm and blond wig young lady had the door locked and then didn’t acknowledge the customers at the door; Instead she gave a shrug attitude and then once on the phone became hostile, stating that the reason she didn’t come to the door was because she was making a sandwich for another one customer at that she didn’t have a line. It was only one customer and one small sandwich, which I deemed as an excuse to not pause what she was doing and just come and open the door and switch out her gloves simple as that you had that door locked way before I got there because another customer who tried to get in before me, but went somewhere else to get something to eat said she’s been had that door locked so be for real. TERRIBLE SERVICE,HIGHLY DONT RECOMMEND THIS LOCATION AT ALL AS A LONGTIME LOCAL. RUDE AND DISGUSTING
Atmosphere: 1
Service: 1
Service was dull and non existent; visited today at 5:25pm and blond wig young lady had the door locked and then didn’t acknowledge the customers at the door; Instead she gave a shrug attitude and then once on the phone became hostile, stating that the reason she didn’t come to the door was because she was making a sandwich for another one customer at that she didn’t have a line. It was only one customer and one small sandwich, which I deemed as an excuse to not pause what she was doing and just come and open the door and switch out her gloves simple as that you had that door locked way before I got there because another customer who tried to get in before me, but went somewhere else to get something to eat said she’s been had that door locked so be for real. TERRIBLE SERVICE,HIGHLY DONT RECOMMEND THIS LOCATION AT ALL AS A LONGTIME LOCAL. RUDE AND DISGUSTING
Atmosphere: 1
Service: 1
If you want discrimination from the BLM community in Macon, especially if you are disabled or LGBT. This is the BLM ( Black Lives Monogamy, a.k.a Black Nazis) location to goto, this place will deny you service for standing against thier BLM Hail Malcom X Deity they worship here. Want a good experience, hit Fire House Subs on Riverside Drive, mix culture, good place.
Atmosphere: 1
Food: 1
Service: 1
Bread was hard as a brick cashier told me I had to wait until the following day to talk to manager, avoid this place they mite charge you $7.000
Atmosphere: 1
Food: 1
Service: 2
Recommended dishes: Cookies
I will not return to this place. The person who served us had a bad attitude. The nails were very long and dirty. The place was dirty. The bread was stale. I will not return to this place.
If you visit this location please check your receipt! They like to tip themselves before showing you the full total !!
Atmosphere: 1
Food: 1
Service: 1
tyrus was so amazing and so nice! sweetest man's on earth and such an efficient employee!
I stopped to get lunch for going into the office. The food station was a mess. Completely unclean other bits of food all in the meat and cheese. Which meat and cheese is kept in a different section than other toppings so it's odd. While putting the cheese on my sandwich I noticed something black on the cheese and asked what it was and she says pepper uh.... pepper isn't used anywhere near the cheese explain that... will absolutely not go to this subway again
Atmosphere: 1
Food: 3
Service: 1
The gentleman was working alone but had a great attitude although he had a steady flow of customers. He was friendly and prepared our sandwiches to our liking. He wished us well while we were leaving.Vegetarian options: Veggie sub or saladKid-friendliness: Employee had great attitude and made suggestionsParking: Not many available on busy daysWheelchair accessibility: AccessibleDietary restrictions: Several options
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Subway Club
Restaurantji Recommends
Ordered thru door dash twice and both times my order was completely wrong. Worst subway ever. Never again.
Ordered thru door dash twice and both times my order was completely wrong. Worst subway ever. Never again.
I like subway. But this one was a shock. I noticed a few things when I first came in but by the time I reached the register I had fully noticed a lot of things and I wanted to change my mind but the order had been made. It wasnt clean and low on basic supplies. The bread was undercooked and chewy. If the location on Tom Hill in Macon, Ga is passing inspection, I'm surprised. The employee seemed to be figuring it out as they went along. I have never seen a subway in this condition. I was truly shocked.
The service today was not the best at this location. There was only one staff member working. I Waited 30 min in line with two people ahead of me.
The manager was awesome at customer service. Even with serving customers, that spoke a different language; she made sure she understood what they wanted. All while training her staff. Which were great also.