Ordered food at 4. At 530 I left without ever being served.
Atmosphere: 4
Food: 1
Service: 1
John Tookes
The food today was garbage I wouldn’t recognize anyone to go there the owner was very rude when I called him talking about he can’t do anything it need to be closed down waste of money we spent 100 dollars on garbage food look at garbage it doesn’t make sense that not real
Atmosphere: 1
Food: 1
Service: 1
M V
The food was amazing! The presentation of the food was amazing! The service was excellent and the atmosphere was very relaxing. Our server was very knowledgeable about the food, its textures, flavors and preparation. This will definitely be my go to when in Macon!
Beautiful Decor the food is excellent and the service is impeccable.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cucumber Juice, Snapper
toomeyeh1
If you're in the area you got to check these guys out! The guy running the front (don't know his name but I'm sure the locals do) was super friendly, attentive, and helpful. Make sure to call ahead if you're getting takeout because all their food is clearly made fresh! Thanks again!
Atmosphere: 5
Food: 5
Service: 5
David Smith
The best in the city! Great Food, Great portions, Great value, Great customer service!
Atmosphere: 5
Food: 5
Service: 5
Emanuel Denmark
I been coming here for about 3 years. Today has been the worst. Experience I ever had here. Call at 1 pm to get my order and waited 3 hours for service. No food. We just canceled the order. Not happy at all.
As a small business owner, I visit ingleside often to network and to engage with the community as well as to stimulate my local economy. If you aren't familiar @prachihennaart The motto is if we're not all friends, what's the point? Keep in mind everyone's not your friend so protect your energy. And I have to say this staff and this restaurant was so friendly and the experience was amazing. The food was absolutely delicious and it came quickly. Juice was also on ice before it was given to us so it was very refreshing. The selection of juices that they have are awesome too. If you do plan to dine in dress up because it's a little bit less casual perfect for a date on ingleside.Definitely stop by tropical flava you won't regret it!
Atmosphere: 5
Food: 5
Service: 5
Joyce Rutherford
WE travel here from out of town on a regular basis, food is exquisite!!!
Came by for a quick lunch . And as always food is served quick like really quick . Food is always very good . Thanks again for refueling me with real quality food .
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jerk Chicken
R Richàrd
Bottom line up front: The customer service experience that I endured was sub par, humiliating, and I will not be back.I came into town from Nashville to visit my parents. My mother and I decided to pick up takeout for Sunday lunch on April 21, 2024 between 12:30 and 1:45 PM. I normally support J&F Caribbean Delight, but they were closed, and Tropical Flava was nearby. We walked in and a woman with short cropped blond hair took my order and I paid in cash. My mom and I sat down and waited for the meal. One hour later, we were still seated and waiting. I asked the young man at the cash register for a time check on the arrival of the food. He went to check at the serving window and I saw him subsequently ask the woman whom I had paid about the status of my meal. After she looked for the ticket, it appears that she went to check on the status. It was clear to me that my ticket had been misplaced and the cooks did not have my order. As I continued to wait, my mom and I watched three groups of people receive their food after having walked in 15 to 20 minutes after we came in. The woman with the blond hair walked over to me to tell me that my food would be out shortly. I waited for nearly 15 more minutes, and finally having had enough, asked for a refund to which the woman responded she completely understood. To my astonishment, she then proceeded to look for the ticket with my order, walked back over to me, and inquired if I had actually paid for the food! She further inquired about who I had actually paid. At this point I was speechless and so taken aback by her lack of accountability that I told her to just keep the $21.00 that I paid because if I did not leave, escalation would have been my only recourse. I was angry, insulted, and completely overwhelmed with what has to be the absolute worst customer service experience of my life. As my mom and I departed, the blond lady came out of the store to further inquire, for a second time, about whether or not I actually paid her specifically. I pointed out to her that noone comes into the restaurant, gives her the order and skips payment. She asks for payment after every.single.order. I further communicated that I would not have waited over an hour without having paid. To be clear, my angst was not just about the fact that over an hour of my time was wasted on a Sunday with my parents. What most upset me was the complete lack of accountability, humility, and the demonstrated disregard for a mistake that she made and the blatant attempt at blame shifting that left me frustrated, humiliated and exasperated.I love to support minority businesses. It is something that I take seriously, and I thought long and hard about this review. However, this is a blind spot for this particular establishment and the egregious slight could not go unanswered. The owner should be wary of how her/his cash register is managed, as I am quite sure that I am not the first nor will I be the last to have this experience if the current representation keeps her job. The rest of my family has been made aware, as they have also frequented this establishment in the past, and suffice it to say that this represents at least 6 people who will not be back.In short, I will wait until J&F Caribbean Delight is open next time. I never leave there feeling like my patronage is taken for granted.
Service: 1
Prissy Glam
Wonderful dining experience and the food is phenomenal. Must try!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jerk Ribs, Fried Plantains, Mac & Cheese, Curry Goat, Jerk and Curry Chicken, Jerk Chicken, Cake
Ox tails were Great!
Atmosphere: 5
Food: 5
Service: 5
Always the best!! Curry chicken and garlic honey wings.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Garlic Wings, Jerk and Curry Chicken
Excellent food and service. They take pride in their services.
Small and cozy.
Presentation of food is as beautiful as the food is good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cucumber Juice, Carrot Cake, Garlic Wings, Fried Fish, Jerk Tofu, Jerk Ribs, Chocolate Cake, Fried Plantains, Conch Fritters, Snapper, Mac & Cheese, Curry Goat, Jerk and Curry Chicken, Tropical Garlic Shrimp, Fried Red Snapper, Coco Bread, Guava and Mango Carrot, Jerk Pork, Cake
Ordered food at 4. At 530
I left without ever being served.
Atmosphere: 4
Food: 1
Service: 1
The food today was garbage I wouldn’t recognize anyone to go there the owner was very rude when I called him talking about he can’t do anything it need to be closed down waste of money we spent 100 dollars on garbage food look at garbage it doesn’t make sense that not real
Atmosphere: 1
Food: 1
Service: 1
The food was amazing! The presentation of the food was amazing! The service was excellent and the atmosphere was very relaxing. Our server was very knowledgeable about the food, its textures, flavors and preparation. This will definitely be my go to when in Macon!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cucumber Juice, Jerk and Curry Chicken, Tropical Garlic Shrimp
Beautiful Decor the food is excellent and the service is impeccable.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cucumber Juice, Snapper
If you're in the area you got to check these guys out! The guy running the front (don't know his name but I'm sure the locals do) was super friendly, attentive, and helpful. Make sure to call ahead if you're getting takeout because all their food is clearly made fresh! Thanks again!
Atmosphere: 5
Food: 5
Service: 5
The best in the city! Great Food, Great portions, Great value, Great customer service!
Atmosphere: 5
Food: 5
Service: 5
I been coming here for about 3 years. Today has been the worst. Experience I ever had here. Call at 1 pm to get my order and waited 3 hours for service. No food. We just canceled the order. Not happy at all.
Restaurantji Recommends
As a small business owner, I visit ingleside often to network and to engage with the community as well as to stimulate my local economy. If you aren't familiar @prachihennaart The motto is if we're not all friends, what's the point? Keep in mind everyone's not your friend so protect your energy. And I have to say this staff and this restaurant was so friendly and the experience was amazing. The food was absolutely delicious and it came quickly. Juice was also on ice before it was given to us so it was very refreshing. The selection of juices that they have are awesome too. If you do plan to dine in dress up because it's a little bit less casual perfect for a date on ingleside.Definitely stop by tropical flava you won't regret it!
Atmosphere: 5
Food: 5
Service: 5
WE travel here from out of town on a regular basis, food is exquisite!!!
Parking: We never have a problem with parking.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Garlic Wings, Fried Plantains, Tropical Garlic Shrimp
Came by for a quick lunch . And as always food is served quick like really quick . Food is always very good . Thanks again for refueling me with real quality food .
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jerk Chicken
Bottom line up front: The customer service experience that I endured was sub par, humiliating, and I will not be back.I came into town from Nashville to visit my parents. My mother and I decided to pick up takeout for Sunday lunch on April 21, 2024 between 12:30 and 1:45 PM. I normally support J&F Caribbean Delight, but they were closed, and Tropical Flava was nearby. We walked in and a woman with short cropped blond hair took my order and I paid in cash. My mom and I sat down and waited for the meal. One hour later, we were still seated and waiting. I asked the young man at the cash register for a time check on the arrival of the food. He went to check at the serving window and I saw him subsequently ask the woman whom I had paid about the status of my meal. After she looked for the ticket, it appears that she went to check on the status. It was clear to me that my ticket had been misplaced and the cooks did not have my order. As I continued to wait, my mom and I watched three groups of people receive their food after having walked in 15 to 20 minutes after we came in. The woman with the blond hair walked over to me to tell me that my food would be out shortly. I waited for nearly 15 more minutes, and finally having had enough, asked for a refund to which the woman responded she completely understood. To my astonishment, she then proceeded to look for the ticket with my order, walked back over to me, and inquired if I had actually paid for the food! She further inquired about who I had actually paid. At this point I was speechless and so taken aback by her lack of accountability that I told her to just keep the $21.00 that I paid because if I did not leave, escalation would have been my only recourse. I was angry, insulted, and completely overwhelmed with what has to be the absolute worst customer service experience of my life. As my mom and I departed, the blond lady came out of the store to further inquire, for a second time, about whether or not I actually paid her specifically. I pointed out to her that noone comes into the restaurant, gives her the order and skips payment. She asks for payment after every.single.order. I further communicated that I would not have waited over an hour without having paid. To be clear, my angst was not just about the fact that over an hour of my time was wasted on a Sunday with my parents. What most upset me was the complete lack of accountability, humility, and the demonstrated disregard for a mistake that she made and the blatant attempt at blame shifting that left me frustrated, humiliated and exasperated.I love to support minority businesses. It is something that I take seriously, and I thought long and hard about this review. However, this is a blind spot for this particular establishment and the egregious slight could not go unanswered. The owner should be wary of how her/his cash register is managed, as I am quite sure that I am not the first nor will I be the last to have this experience if the current representation keeps her job. The rest of my family has been made aware, as they have also frequented this establishment in the past, and suffice it to say that this represents at least 6 people who will not be back.In short, I will wait until J&F Caribbean Delight is open next time. I never leave there feeling like my patronage is taken for granted.
Service: 1
Wonderful dining experience and the food is phenomenal. Must try!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jerk Ribs, Fried Plantains, Mac & Cheese, Curry Goat, Jerk and Curry Chicken, Jerk Chicken, Cake